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Hillside - Nature Lodge

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Ban Xieng Muark, Luang Prabang 0600 Laos
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Traveller (186)
Room & Suite (59)
Pool & Beach (37)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 192 Speciality lodging in Luang Prabang
Location
Cleanliness
Service
Value
Travellers' Choice
The peaceful Hillside Lodge is idyllically nestled in the Lao countryside. A charming, family friendly and laid-back nature retreat, only 12 km from Luang Prabang, surrounded by protected area with primary forest, with scenic mountain views and beautiful waterfalls nearby. It's a family run place offering authentic bungalows with a twist of style for 20 guests. The Hillside is set amidst a lush tropical garden and has a swimming pool. An organic garden provides fresh vegetables for the restaurant. The Hillside Lodge is an ideal place for outdoor activities off the beaten track. Amazing waterfalls and ethnic villages wait to be explored. Guided and self-guided hikes are available. Mountain bikes are available for rent. The Hillside's mission is based on ecologically and socially sustainable principles.
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Full view
Property amenities
Free parking
Public wifi
Pool
Free breakfast
Hiking
Board games / puzzles
Books, DVDs, music for children
Children Activities (Kid / Family Friendly)
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Massage
Mosquito net
Laundry service
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Room features
Private balcony
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL STYLE
Hidden Gem
Mid-range
169Reviews6Q+A9Room tips
Traveller rating
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Popular mentions
winnie1107 wrote a review Jun 2020
Edinburgh, United Kingdom28 contributions27 helpful votes
If I could avoid giving stars I would. The manager took our money prior to our visit, well aware lockdown due to Covid19 was about to happen. Unfortunately we had to return to the UK from Thailand as Laos shutdown. When I contacted the manager on our return to get our money back, he made every excuse possible. His excuses were purely delaying tactics. He refused to pay the full refund and in fact charged his bank charges to me. Eventually I got back some of what was owed to me. We have travelled extensively for years, and to be honest I have never come across a more dishonest, unscrupulous and downright unpleasant person. The manager is somewhat lacking in dealing with people and sadly lacks managerial skills. Avoid dealing with him if you can!
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Date of stay: March 2020
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Response from Ong Schneck, Owner at Hillside - Nature Lodge
Responded 12 Nov 2020
Hello, i am not surprised to find your review here, so you announced to write a review on every plattform possible, especially after the OTA you have been booking with didn't accept your review. Anyways, you have booked a non-refundable offer. In this case it is usual the the property withdraw the money before arrival time, especially to avoid credit card fraud which happens unfortunately reguarly. From the beginning i made it clear that i will refund you, btw a lot of hotels here in this area didn't for non-refundable bookings. But this was in the middle of the lockdown and i have asked for patience, because things were very chaotic and difficult. Right from the beginning you were not willing to cooperate. When i have asked for Swift code, i have just received threats like the one above. So i have tried to transfer full amount but it was rejected by your bank, not mine. Finally after this failed transaction, because you didn't provide full bank details, you descended to provide Swift and BIC code. I transferred again but deducting the fees of the first failed transaction you are responsible for, that's the real and whole story. Hillside, in opposite to many other hotels during lockdown refunded every single guest. You had been the only one making aggressive trouble right from the beginning. You make it sound like i have earned money with you but in my accounts concerning your booking the same amount came in and went out. Best regards and best wishes for your future travels, which hopefully will start soon in this crazy times
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LukasvanS wrote a review May 2020
Luang Prabang, Laos1 contribution
The best place to go for a nature retreat. There is some treks and gardens to see which you can walk with the dogs of the Lodge! Food is partially homegrown and makes delicious dishes. It's out in nature so you can expect some geckos, but all in all its clean.
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Date of stay: May 2020Trip type: Travelled as a couple
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JKPnewcastle4 wrote a review Jan 2020
Newcastle, United Kingdom19 contributions37 helpful votes
We had a wonderful stay. We love the ethos of Hillside. The food is delicious. The wee houses are fabulous. The atmosphere is great. There were lovely opportunities to talk to other guests from all over the world. We enjoyed a walk down to Nahm Dong park- it is a truly beautiful place to spend a few hours exploring. Well worth spending a few nights here 👍
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Date of stay: January 2020Trip type: Travelled as a couple
2 Helpful votes
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Roman O wrote a review Jan 2020
1 contribution
We stayed for 3 nights and this place is amazing, one of the best places we have been. Quiet, super clean, friendly staff, amazing food (we tried almost all dies on the menu and every single one was delicious)! Small paradise, highly recommended:)
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Date of stay: January 2020Trip type: Travelled as a couple
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Helen T wrote a review Jan 2020
Eynesbury, Australia9 contributions3 helpful votes
Visited Hillside Eco Lodge with family of three (10yr old). Truly an eco lodge with sustainable mindset. Room was beautiful. Food spectacular. Service outstanding. Highly recommend if you’re wanting a really quiet & chilled out experience.
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Date of stay: January 2020Trip type: Travelled with family
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Response from HillsideNatureLodge, General Manager at Hillside - Nature Lodge
Responded 4 Jan 2020
Hi Helen! Thanks so much for your nice review! Really happy to read that you recommend us :-) It was great having you 3 here and we will definitely let you know when we come you way! Best wishes, Maddie
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PRICE RANGE
US$44 - US$72 (Based on Average Rates for a Standard Room)
LOCATION
LaosLuang Prabang ProvinceLuang Prabang
NUMBER OF ROOMS
9
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Frequently Asked Questions about Hillside - Nature Lodge
Which popular attractions are close to Hillside - Nature Lodge?
Nearby attractions include MandaLao Elephant Conservation (7.8 km), Old Quarter Luang Prabang (7.7 km), and Ock Pop Tok Living Crafts Centre (6.0 km).
What are some of the property amenities at Hillside - Nature Lodge?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
What food & drink options are available at Hillside - Nature Lodge?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hillside - Nature Lodge?
Yes, free parking is available to guests.
What are some restaurants close to Hillside - Nature Lodge?
Conveniently located restaurants include Two Little Birds Cafe, Yuni Yupoun Restaurant, and La Belle Epoque at The Luang Say Residence.
Are there opportunities to exercise at Hillside - Nature Lodge?
Yes, guests have access to a pool during their stay.
Does Hillside - Nature Lodge have an airport shuttle?
Yes, Hillside - Nature Lodge offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are pets allowed at Hillside - Nature Lodge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hillside - Nature Lodge?
Many travellers enjoy visiting Wat Manorom (6.6 km) and Wat Tat Luang (6.6 km).
Does Hillside - Nature Lodge have any great views?
Yes, guests often enjoy the mountain view available here.