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Traveller (506)
Room & Suite (301)
Dining (75)
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Overview
  • Excellent74%
  • Very good19%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“beautiful hotel”(31 reviews)
“royal residence”(10 reviews)
“junior suite”(16 reviews)
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Reviews (639)
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All reviewsbeautiful hotelroyal residencejunior suiteantique furniturenight markettuk tukpoolside barseparate toilethomemade jamsold colonialboutique hotelan oasislao dishesin townfour poster bedlush gardenspool side
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151 - 155 of 478 reviews
Reviewed 12 December 2016 via mobile

This is my second stay at Satri House, the most beautiful hotel in and around Luang Prabang. With lovely gardens and passages that open onto lily ponds and out of the way pavilions, the colonial French buildings, rooms and hallways are filled with Buddhist statues...More

Thank Tony D
Response from Lamphoune V, General Manager at Satri HouseResponded 17 December 2016

Dear Tony D, Thank you for taking the time to write a review on Trip Advisor following your recent stay at SATRI House. Guests feedback is of real importance to us since it enables us to rectify potential wrongdoings relatively quickly. In your case, we...More

Reviewed 6 December 2016

Not by the river, this hotel is nested a 5 minutes bicycle ride from the city attraction. It is a beautiful house, and the maintenance of this heritage house is just superb. Plenty of alleys, smalls buildings set-up on two different levels, it is a...More

Thank Marc D
Response from Lamphoune V, General Manager at Satri HouseResponded 7 December 2016

Dear Marc D, Thank you for having taken the time to write a comment on Trip Advisor following your stay at SATRI House. Guests feed back is very important to us as it enables us to rectify potential wrong doings or deviations from established procedures....More

Reviewed 29 November 2016 via mobile

A former royal residence turned boutique hotel just on the outskirts of the UNESCO world heritage site in Luang Prabang. Only a 10 minute walk to the night market and main restaurants. As with the rest of Luang Prabang this hotel is in a safe...More

1  Thank sarahtlawrence83
Response from Lamphoune V, General Manager at Satri HouseResponded 4 December 2016

Dear Sarahtlawrence83, Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feed back is of utmost importance to us as it enables us to rectify rapidly any wrong doing and/or deviation from established...More

Reviewed 23 November 2016 via mobile

An ex royal residence Satri House comprises several different buildings with little nooks and crannies for sitting or for the display of interesting statues and antiquities. Staff are very friendly and most spoke some English although the other guests appeared to be largely French. The...More

Thank Nicola M
Response from Lamphoune V, General Manager at Satri HouseResponded 25 November 2016

Dear Nicola M Thank you for taking the time to write a review on Trip Advisor following your recent stay at SATRI House. Guests feed back is of paramount importance to us as it enables us to promptly rectify wrong doings or deviations from established...More

Reviewed 22 November 2016

I called three times to inform property that my flights to Luang Prabang had been cancelled due to typhoon, and each time they hung the phone up on me. I was trying to book alternate dates, but I assume that they had my money and...More

Thank Janet F
Response from Lamphoune V, General Manager at Satri HouseResponded 25 November 2016

Dear Janet F, Thank you for taking the time to write a comment on Trip Advisor following your Luang Prabang flight cancellation and the lack of response from SATRI House. In fact it is a good thing that you wrote as it may give us...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$125 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Luang Prabang
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$272 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Luang Prabang
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#8 Family Hotel in Luang Prabang
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (506)
Room & Suite (301)
Dining (75)
Pool & Beach (73)
Amenities (30)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Questions & Answers
Ask a question
Penny W
23 October 2017|
AnswerShow all 3 answers
Response from Giovanni T | Property representative |
Dear Penny W, I will prefer you send us a mail for this kind of inquiry, you can contact us at the info mail Thank you Giovanni Tebano
0
Votes
ktrupta
11 September 2017|
AnswerShow all 3 answers
Response from Giovanni T | Property representative |
Good monrning from Satri House, Thank you Peggielv for the recommendation appreciated :) To ktrupta, we are family friendly and on request we can also provide baby sitting service. We do have many families with kids on... More
0
Votes
Room Tips
"My room 122 was the middle room. Very slightly smaller than the 2 rooms either side, but with a bigger..."
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"Just ask the best room"
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"ask for a quiet room in the back"
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"Avoid entry level delux room, pay more!"
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