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Satri House

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497 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Victoria, Canada
Reviewed 7 February 2017 via mobile

This hotel was one of the highlights of our trip to Asia. Everything was lovely. Beautiful and large room, immaculate gardens, attentive staff, lush pool area, great breakfasts. And it was close enough to easily walk into town.

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Helpful?
Thank KDMEJ
Lamphoune V, General Manager at Satri House, responded to this review

Dear KDMEJ, Thank you for having taken the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is extremely valuable to us and always appreciated. We are delighted to learn that SATRI House was the highlight of your trip to Asia and that you thoroughly enjoyed your stay with us. As always,...

Reviewed 4 February 2017 via mobile

Lovely hotel with great rooms, pool and restaurant. Only a 10 minute walk to the centre of town and the hotel allows you to borrow bikes for free, such fun! What made our stay really great was the attentive, kind, friendly staff. Highly recommended.

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Thank Helen M
Lamphoune V, General Manager at Satri House, responded to this review

Dear Helen M, Many thanks for having taken the time to write a comment on Trip Advisor following your recent visit to SATRI House. Guests feedback is always appreciated and used for improvements. We are delighted to read that you thoroughly enjoyed your stay and particularly the service mindedness and friendliness of our associates. Your positive remark was relayed to...

Vienna, Austria
Reviewed 3 February 2017

Stayed 5 nights in the Satri House. An beautiful place great architecture and landscape. the Rooms are nicely appointed with lots of art object. Although something is missing in the room. Seating space...there is no place to sit comfortable to read a book.... The Hotel has a need for good hotel Management. Management is not visible and lack of attention...

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1Thank Urbu
Lamphoune V, General Manager at Satri House, responded to this review

Dear Urbu, Thank you for having taken the time to write a comment on Trip Advisor following your stay at SATRI House. Guests feed back is of utmost importance to us as it enables us to promptly rectify mistakes and deviations from established policies. We are delighted to read that you enjoyed the charms of our House, its architecture, and...

Chapel Hill, North Carolina
Reviewed 2 February 2017

The Satri House setting is welcoming, elegant, and most comfortable. The quality of all offerings (lovely grounds and statuary, water features, open-air restaurant, and rooms) is evident at first glance. The staff present a sincere attitude of kindness and concern to guests and strive to fulfill any possible requests. Be sure to ask to use the free bikes for a...

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Helpful?
Thank wellpoot
Lamphoune V, General Manager at Satri House, responded to this review

Dear wellpoot, Thank you for taking the time of writing a comment on Trip Advisor following your stay at SATRI House. We are delighted to read that you enjoyed the character and elegance of our mansion. As you well point it, SATRI House was conceived and built more like a private home than a hotel and its collection of antiques...

Phuket, Thailand
Reviewed 31 January 2017 via mobile

I was really looking forward to staying here having looked at the hotel website before leaving home. Sometimes the reality can be a bit of a let down but at Satri House my expectations were exceeded. The hotel is beautiful, the grounds are lush and well cared for and the decor just perfect. I adore old colonial styling and Satri...

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1Thank Rosie H
Lamphoune V, General Manager at Satri House, responded to this review

Dear Rosie H Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is always appreciated as it enables us to rectify mistakes and potential deviations from established procedures. We are thrilled to read that you thoroughly enjoyed your stay to the point that you wish you were...

Singapore, Singapore
Reviewed 30 January 2017 via mobile

I will start with the good things about the hotel before moving onto the many areas for improvement/issues. The hotel setting is lovely. Rooms are well appointed and the window shutters are very effective at keeping out the nearby noise and morning light. However there are many areas where we were left dissatisfied. * we ordered a coconut ice cream...

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Helpful?
Thank AlexTara
Lamphoune V, General Manager at Satri House, responded to this review

Dear AlexTara, Thank you for having taken the time to write a comment on Trip Advisor following your stay at SATRI House. Guests feedback is invaluable as it enables us to promptly rectify mistakes and potential deviations from established procedures. We are dismayed to read that, during your stay, just about everything that could go wrong seem to have gone...

North Las Vegas, Nevada
Reviewed 28 January 2017

The hotel has beautiful gardens and very well decorted rooms, but the toilet is separate from shower room so it may not be so convenient for some people. The location is 10-15 min walking distance out of town while most other hotel is located in the town so it is slightly disadvantage ,,, the breakfast is not as good as...

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Thank Lingang
Lamphoune V, General Manager at Satri House, responded to this review

Dear Lingang, Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feedback is always welcome since it is the best tool we have to correct mistakes and potential deviations from established procedures. We are pleased to read that you appreciated our gardens and rooms and have noted your...

Gold Coast, Australia
Reviewed 26 January 2017 via mobile

The whole time we were staying in this hotel we couldn't help but feel we had stepped back into a past colonial era. This place is an original residence of a wealthy family and it has been so well preserved and maintained. The rooms are enormous with separate bath and toilet areas. The furnishings are original antiques mixed with local...

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Thank Brad W
Lamphoune V, General Manager at Satri House, responded to this review

Dear Brad W, Thank you for taking the time to write such a nice review on Trip Advisor following your recent stay at SATRI House. Customer feed back is very much appreciated as it is the best tool we have to measure our performance. We are delighted to read that you had a very pleasant experience and have relayed your...

London, United Kingdom
Reviewed 25 January 2017 via mobile

Simply sparkling. We thoroughly enjoyed our 3 night stay. The stylish setting is just beautiful with lush greenery and pools - both swimming and decorative - galore, in complete tranquility. Tastefully and elegantly traditionally furnished, good sized bedroom, comfortable bed, endless free water, reliable wifi and little tasty treats. We didn't eat here except for breakfast (packet muesli is not...

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Thank afcok
Lamphoune V, General Manager at Satri House, responded to this review

Dear afcok, Thank you for taking the time to write a comment on Trip Advisor following your recent stay at SATRI House. Guests feed back is of paramount importance to us as it enables us to rectify wrong doings and potential deviations from established procedures. We are very happy to read that you seem to have thoroughly enjoyed your stay...

New York City, New York
Reviewed 23 January 2017

I recently stayed at Satri House and loved every minute of it! I had just spent ten whirlwind days in another country and the combination of Luang Prabang's laid-backness and Satri House's beautiful ambience put me in relaxation mode immediately. The team was very courteous from the minute I got out of customs and throughout my entire stay. While it...

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Thank mlonyc
Lamphoune V, General Manager at Satri House, responded to this review

Dear mlonyc, Thank you so much for having taken the time to write such a positive review on Trip Advisor following your stay at SATRI House. Guests feedback is always welcome since it is the best tool we have to correct potential mistakes and/or rectify deviations from established procedures. We were therefore thrilled to read that you thoroughly enjoyed your...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located in the heart of the city, Satri House was built at the turn of the last century as the residence of Prince Souphanouvong. This building owns to Unesco Heritage. Satri House was refurbished in 2002 by Mrs. Lamphoune Voravongsa and has been run since as a hotel. During 2008 and 2012 the hotel has been enlarged with the addition of more colonial style buildings consisting of 14 Deluxe rooms, 14 junior suites and 3 Satri House suites. ... more   less 

Additional Information about Satri House

Address: 57 Phothisarath Rd | Ban That Luang, Luang Prabang 85671, Laos
Region: Laos > Luang Prabang Province > Luang Prabang
Price Range: $157 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Satri House 5*
Number of rooms: 31
Reservation Options:
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Also Known As:
Satri House Hotel Luang Prabang
Satri Hotel Luang Prabang
Hotel Style:
#5 Business Hotel in Luang Prabang
#6 Romantic Hotel in Luang Prabang
#10 Family Hotel in Luang Prabang
#11 Luxury Hotel in Luang Prabang
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Questions & Answers

Here's what travellers have asked, with answers from Satri House staff and other travellers.
3 questions
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Sintra

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Questions? Get answers from Satri House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on 2nd floor away from roads”
 of 5 bubbles Charmaine_Ezra, 25 Mar 2017 | Read review
“I think the modern rooms may be furthest from the noisy bar but check with management.”
 of 5 bubbles LoveFrenchWine, 28 Feb 2017 | Read review
“Choose 2nd floor as noise travels on wood floors”
 of 5 bubbles P4434YPtimr, 21 Feb 2017 | Read review
“All rooms are good. No elevator due to this being a UNESCO building but staff carries all the luggage up to your room.”
 of 5 bubbles 753sherit, 19 Feb 2017 | Read review
“too many mosquitoes everywhere.”
 of 5 bubbles FCQB, 8 Feb 2017 | Read review
5 of 5