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In general, this is a decent comfortable hotel, with your typical very polite and friendly staff. However, there's a lot of room for improvement. First, when I checked in, there was no explanation of anything. I had a club floor room, and apparently I was...More
Thank Daniel W
Response from Rizwan S, Administrative Assistant to General Manager at Sheraton Jeddah HotelResponded 2 days ago
Dear Daniel, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Sheraton Jeddah Hotel.
With a mission to provide superior customer service, we take great pride in serving your needs. From your scoring and...More
I statyed in one of the renovated rooms and WOW I could hardly believe it was the same hotel I commonly stay in.
Renovation long overdue but done in an excellent way
The hotel has an excellent view of the seaside and a very enjoable...More
Response from FWaller, General Manager at Sheraton Jeddah HotelResponded 5 October 2017
It is always a pleasure to have you stay with us and even more so when we can provide you with your preferred rooms type. Thank you for your positive feedback as it makes our hard work so worth it.
Location is next beach, away from main city, Nice place if you love quiet. Staffs are nice and polite. Have nice breakfast, lounge facility, parking available, nice gym. Have apartment option also. Small food outlets are very close behind the Hotel. Can walk.More
Thank Narender S
Response from FWaller, General Manager at Sheraton Jeddah HotelResponded 16 September 2017
Dear Narender S,
Thank you for posting your feedback on our Trip Advisor page. I am delighted to read that you recommend the hotel, its facilities, location and that we provide true Sheraton experiences to our customers. I appreciate you highlighting that our associates are...More
I have visited the restaurant in the hotel and then i decided to stay in the lobby to have my coffee waiting for a friend. I asked the person who is working there if they have a Wi Fi connection then he asked me to...More
Response from FWaller, General Manager at Sheraton Jeddah HotelResponded 5 September 2017
Thank you for reaching out to us by posting a review on our TripAdvisor page.
I am very sorry to read that you did not have a true Sheraton Experience when interacting with our front desk staff and I take this opportunity to...More
I have been staying at the Sheraton Jeddah since 2014 I love the location everything is nice at this hotel I stayed at the Palm building and the Pearl building never stayed at the main building because I like the quite
atmosphere at the annex...More
Thank Reem A
Response from Rizwan S, Executive Admn. Assistant at Sheraton Jeddah HotelResponded 2 September 2017
Dear Mrs. Reem, It is with pleasure to know that you enjoyed you stay at the Sheraton and the hotel has been your favorite since 2014 and that you like the location and its close proximity to guests needs in the area. Please choose the...More
US$150 - US$259 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#16 Luxury Hotel in Jeddah
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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