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Sofitel Dubai The Palm Resort & Spa

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#46 of 544 Hotels in Dubai
Certificate of Excellence
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Sofitel Dubai The Palm Resort & Spa
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3,855 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Dubai The Palm Resort & Spa
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Showing 2,897: English reviews
Dubai, United Arab Emirates
Reviewed 4 days ago NEW

Wonderful experience, the food, hotel and staff, we had a lovely overall experience and wouldn't hesitate to do it all again. We were able to sit outside which added to the experience. A big thank you to the staff.

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1Thank lesleyrobertsmail
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear lesleyrobertsmail Thank you very much for your TripAdvisor review of our hotel following your recent visit. We are delighted that we were able to meet your expectations through our services and great product. Your kind words will be shared with our team, who are eager to hear from our guests. We look forward to welcoming you back and being...

Liverpool, United Kingdom
Reviewed 4 days ago NEW

The hotel facilities are what you would expect when in Dubai My partner had a really bad experience with the in house hairdresser so don't book an appointment with them and also one of the kids club staff took an obvious diss like to my 8yr old son Will not be returning

Review collected in partnership with this hotel
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Thank tomG6845SM
Reviewed 4 days ago NEWvia mobile

3rd day at the Sofitel and I have nothing to complain about apart from one thing but I'll get on to that in a bit. Checkin- We was collected at the airport by the hotel and driven straight to the checkin desk where they very kindly allowed us to check in early at 11am, a very straight forward experience which...

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1Thank Tony B
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Tony B, Thank you for making Sofitel The Palm Dubai your hotel of choice and thank you for taking the time to post a review . It gives us great pleasure to read that you are having a lovely and truly luxurious experience with us and have enjoyed the suite allocated to you, our facilities and the services provided...

Shanghai
Reviewed 5 days ago NEWvia mobile

I was there for business purpose and quite busy so couldn't benefit of overall facility. Room was fantastic, food at breakfast and in various restaurant restaurants was very good quality. Hotel staff nice and helpful. I have seen families with children really enjoying in this hotel. I also recommend this hotel for business events: meeting rooms are equipped of whatever...

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1Thank VincenzoShanghai
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear VincenzoShanghai, We would like to thank you for taking the time to share your feedback on TripAdvisor following your recent stay with us and for your recommendation . We are delighted to learn that you had a truly enjoyable experience despite being on a business trip and that your room, the facilities , the food quality and variety as...

Reviewed 5 days ago NEWvia mobile

We visited in February as a family of four. Unfortunately the weather wasn't great but there is nothing you can do about that. The hotel is very impressive and on arrival we found the checkin process to be very swift. We had a hire car and the valet parking ensured it was tucked away and on request it was brought...

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1Thank brokey1980
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear brokey1980, We are delighted to read your complimenting review of your recent stay with us at Sofitel The Palm Dubai. Thank you for your kind acknowledgement of our warm hospitality and exquisite facilities. We make every effort to maintain the high standards of timely and quality service delivery Sofitel is renowned for, and we are delighted that we have...

Reviewed 5 days ago NEWvia mobile

Where to start !! I have stayed in this hotel for 4nights I have enjoyed each moment, front of the house upgraded us to nice room facing the palm. The gentleman and the lady at the front desk couldn't do enough to make the first impression great(welcome drink & towel) nice touch and even they have placed a box of...

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2Thank Jay J
Hong Kong
Reviewed 6 days ago NEW

This place just sucks! I travel non stop for work and felt like using the points i saved up for a little break with my girlfriend! this was no luxurious break. this hotel is so big that you feel like herded sheep, there is no personal attention. But what really annoyed me! The beach and pool area. There are not...

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1Thank KaspXhotels
Nottingham, United Kingdom
Reviewed 6 days ago NEW

We have been visiting Dubai for many years and stayed at many of the leading hotels. We were unsure about going again this year as we had a very bad experience at the Rixos last year. In the end we went with the Sofitel on the Palm primarily because of the apartments as we have three young children and were...

Review collected in partnership with this hotel
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3Thank jaygD8884MY
London, United Kingdom
Reviewed 6 days ago NEW

Our second visit to Sofitel at the Palm was not so sunny but warm, but the warmth of the staff made us and our two girls, Amber and Leela fell so welcome. The staff cannot do enough for families like ours. Kishore and Boula were there to welcome us in Bottega like old friends. Amber (our 3 1/2 year old)...

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1Thank Beaniemummy
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear Beaniemummy, Thank you for posting your review on TripAdvisor following your stay with your family in our resort. It brings us great pleasure to read that your stay with us on this occassion as well was up to your expectations and that you have enjoyed all of our facilities along with your family. We will be sharing your comments...

Leicester, United Kingdom
Reviewed 6 days ago NEWvia mobile

My husband and I visited this hotel last year for our honeymoon - we had a lovely warm welcome and were given a beautiful room. Cleanliness was superb, and we were gifted with a luxurious box of complimentary chocolates. I constantly find myself comparing other hotels to this and so far this is still at the top of my list!...

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2Thank famzmak
SofitelDxbPalm, Guest Experience Team at Sofitel Dubai The Palm Resort & Spa, responded to this review

Dear famzmak, Thank you very much for your TripAdvisor review of our hotel following your stay with us. We are delighted that we were able to meet your expectations through our services and great product. Feedback like yours goes a long way in helping us raise our service levels even higher and we will be sharing your comments with our...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover why SOFITEL DUBAI THE PALM LUXURY APARTMENTS is such a superb destination for family vacations in Dubai. Adults and children alike will be thrilled by the relaxed Polynesian island theme of this luxury 5-star resort on Palm Jumeirah island. Families can vacation in a beach-side suite or villa with Gulf views. Serviced apartments suit longer stays, with kitchens, lounges and up to 3 bedrooms. Babysitting can be arranged if you fancy a night in downtown Dubai, a monorail or taxi.Amura Kids Club guarantees hours of fun for children of all ages, keeping them happy, active and safe while you indulge in well-deserved relaxation. Two of the swimming pools are exclusively for kids, who will love the slides and waterfalls. Seven restaurants and bars offer refined cuisine from around the world so there's something for every taste.Don't miss the popular Friday brunch at family-friendly Manava, which offers heaped buffets for breakfast, lunch and dinner throughout the week. ... more   less 

Additional Information about Sofitel Dubai The Palm Resort & Spa

Address: East Crescent Road | The Palm Jumeirah, Dubai 55558, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $274 - $939 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai The Palm Resort & Spa 5*
Number of rooms: 543
Reservation Options:
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Also Known As:
The Palm Shoreline Apartments Hotel Dubai
Hotel Style:
#17 On the Beach Hotel in Dubai
#34 Spa Hotel in Dubai
#44 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Dubai The Palm Resort & Spa staff and other travellers.
309 questions
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Leicestershire, United Kingdom
over a year ago
Birmingham, United Kingdom
1 month ago
London, United Kingdom

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Questions? Get answers from Sofitel Dubai The Palm Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms are big and stunning view”
 of 5 bubbles , 23 Feb 2017 | Read review
“Palm view rooms have the best aspect”
 of 5 bubbles dafyddtj, 23 Feb 2017 | Read review
“Try the afternoon tea, delicious.”
 of 5 bubbles lesleyrobertsmail, 22 Feb 2017 | Read review
“Corner suite on top floor had an absolutely amazing view of the palm and shoreline”
 of 5 bubbles Beaniemummy, 20 Feb 2017 | Read review
“Worth getting a palm view higher up - it is amazing from the balcony at night time!”
 of 5 bubbles sharonmA5480HB, 20 Feb 2017 | Read review
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