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Atlantis, The Palm

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14,892 Reviews from our TripAdvisor Community

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Showing 11,663: English reviews
Caterham, United Kingdom
Reviewed 10 March 2016

Having stayed at Reids and other exclusive hotels, this was by far the most splendid. The ratio of staff to customers has to be experienced. Nothing was too much trouble and the opulence of both the individual rooms and general ambience was truly stunning. The aquarium was amazing along with the many delightful gardens. The food was not only of...

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Helpful?
Thank Penny S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments regarding your experience. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to...

Reviewed 9 March 2016 via mobile

Choosing and Rating a Hotel is such a matter of personal taste and experience. When it comes to Atlantis, it's more obvious than ever. I didn't like it. But it has nothing to do with The Hotel. For what it stands for, Atlantis is doing a great job. I think the managers, people in charge and all the staff are...

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4Thank Bulfinschi
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback about our services in the resort. Indeed, we do take pride in catering to our guests' needs the best way we can. Atlantis is not only the most family friendly resort in Dubai filled with loads of fun and activities...

Bangor, United Kingdom
Reviewed 9 March 2016

This hotel / resort is huge! You really need a week to explore it all. We only had 3 nights here but it is very impressive. The rooms are first class as is the housekeeping. Very spacious bathroom with all the wonderful toiletries by ESPA! Complimentary drinks, not just tea and coffee - but bottled water and special coffee sachets....

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1Thank 2getawaydeals
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honored and delighted to read all your positive comments. Your feedback does reflect the high standards that we are aiming for. I must say, I am very proud to have such a team like ours as we work together in creating amazing...

nz
Reviewed 9 March 2016

Great place to escape. You don't have to leave as everything is at your fingertips. I would highly recommend the Imperial Club package. There are times throughout the whole day when you have access to the lounge for food and drink. During our 4 days we only bought 2 meals as everything else was included. Aquarium and Waterpark was included...

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Helpful?
1Thank lazy2rist
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read all your positive comments on our products and services. It is comments such as yours that motivates all of us to consistently provide an exemplary service to all our guests. Please be assured your comments will be shared with all our colleagues to...

Plymouth
Reviewed 9 March 2016

A late change of holiday plans due to having two pregnant daughters and the worry over the zika virus lead us to Dubai. Never been before and chose the atlantis hotel for a stress fee break. Absolutely beautiful grounds, hotel itself stunning - well managed - abundance of helpful staff to make your stay very special. We stayed in basic...

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2Thank Jo J
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. It gives me much pleasure to read that you and your family had an excellent stay with us. I wish to thank you for your detailed review as it gives me the opportunity to congratulate the teams who provided you with an exemplary service and enables us to...

Reviewed 9 March 2016

The place is so mesmerizing that you don't want to leave the place and come back. The rooms are outstanding, great service, lots of activities to do. Even a week's stay can look small and incomplete here. Lots of fun specially gives lot of family bonding time. Some places are very expensive like Dolphin Bay etc but it's probably worth...

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2Thank Padma S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your feedback on TripAdvisor. I am extremely delighted to read your positive comments. With the vast array of activities, lush grounds, our own waterpark, aquarium and dolphin bay, not to forget over 20 restaurants and bars, I can only agree with your statement that Atlantis, The Palm is truly a mesmerizing resort. Thank you once...

London, United Kingdom
Reviewed 9 March 2016

Stayed here on numerous occasions and its faultless. U do get a bit of tourists crowds walking around taking photos all over but that's understandable. Main pool is good with views towards the marina skyscrapers. Many good restaurants on site and good waterpark. Dolphin swimming highly recommended if you haven't done it before. This, address hotal in dubai marina and...

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3Thank A S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,...

Vancouver, Canada
Reviewed 9 March 2016

One of the best hotels! Luxury rooms with ocean views Beautiful lobby! Amazing aquarium! Fun water park, better than the one in Nassau Great food with lots of choices, we love the Asian breakfast buffet Wonderful service everywhere It's nice to have a pool just for the hotel guest so it's not too busy Don't forget to watch the sunset!

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2Thank DivingTropical
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments regarding your experience. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to...

Dublin, Ireland
Reviewed 8 March 2016

Beautiful friendly staff who are prepared to go the extra mile , rooms superb , east tower better views , aquarium has free access for guests , half board best option , bottles of wine on average 100euros, amazing piano singer plays most nights , two nights perfect longer would get too long a lot of children but plenty of...

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2Thank JazzK32
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read all your positive comments. Your feedback does reflect to the high standards that we are aiming for. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward...

Reviewed 8 March 2016

Just came back from my 3d trip to Atlantis. It is unique place that can not be compared to anything else. Kids of 16 and 7 dream to come back, though they've seen a lot of great places and hotels. The level of hospitality is hard to describe. Just perfection. Staff always finds ways to solve any issues,Great flexibility and...

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1Thank Svetlana T
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Your kind words will be shared with the team and especially to the mentioned colleague, Omit to inspire them...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $466 - $1,730 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Expedia, TripOnline SA, Travelocity, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Odigeo, Priceline and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#27 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#57 Spa Hotel in Dubai
#83 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
630 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't live in Dubai, then take a high floor palm view room , you will love the view ...”
 of 5 bubbles Walid-971, 8 Dec 2016 | Read review
“Rooms facing the Arabian sea”
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • A view of the property from the Monorail
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • View of aqua park from the Monorail station
  • view from the balcony facing the Arabian sea
 of 5 bubbles GPSNewDelhi, 8 Dec 2016 | Read review
“Go for a Palm view room - not a sea view”
 of 5 bubbles stuartwX2313TK, 3 Dec 2016 | Read review
“If you want a zoo this is perfect. Not for couples unless they want to be with other families and children”
 of 5 bubbles BerkshireBlanche, 3 Dec 2016 | Read review
“Sea view rooms are the best”
 of 5 bubbles varunsehgal2134, 3 Dec 2016 | Read review
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