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Atlantis, The Palm

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15,225 Reviews from our TripAdvisor Community

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Showing 11,907: English reviews
Mumbai (Bombay), India
Reviewed 29 March 2016

This is simply one of the best properties one can stay in. We are given an complimentary upgrade with a welcome gift. Supert hospitality and awesome place. The water park was amazing and lost chambers is also a good place to go. Overall, it was a great experience. While it is pricy, no doubt but a good one.

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Helpful?
2Thank abhisheknswati
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

West Yorkshire, United Kingdom
Reviewed 29 March 2016

The hotel is amazing, the service was outstanding, outstanding choice of food and drink. The hotel interior is breath taking, the water park was so much fun. All the restaurants have attentive staff, who are also very friendly and polite. The overall experience was amazing, there wasn't anything we were not happy with about the whole stay. Staff on the...

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4Thank Jas K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,...

London, United Kingdom
Reviewed 28 March 2016

We have just returned from a lovely week here at The Atlantis. We spent 6 full days here and on arrival (1.30am!) they offered us an option to upgrade to Imperial Club at a cost. We were given a room on the 10th floor of the West Tower (quieter side of hotel) - rooms are same size as the normal...

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11Thank DD17DD
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. I am happy to read that yours and your family's stay with us was a wonderful one and that you enjoyed the Imperial Club lounge. Your positive comments about our resort, restaurants, Aquaventure waterpark, The Lost Chambers Aquarium and the services offered at the resort are overwhelming. Furthermore,...

Basel switzerland
Reviewed 28 March 2016

While ew enjoyed the service and high caliber stay at Atlantis I could not help but compare it to Las Vegas a little. The Hotel (we did select the all ecnlusive packag) has a wonderful layout is ultra modern, the service was excellent from the seperate check in to the bellman and the hostess who checked us in and showed...

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1Thank jrcbasel
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your feedback on TripAdvisor. Your invaluable comments especially with regards to our rooms and the services rendered by our colleagues are highly appreciated. Atlantis, The Palm is all about colleagues coming together and creating amazing experiences and everlasting memories for our guests. It is rewarding to learn that all colleagues have been exceptional in their...

Dubai, United Arab Emirates
Reviewed 28 March 2016

Dear future visitors of Atlantis: I am writing this review to warn you that you are set up for a major surprise and turmoil. I have been led to believe that this hotel is wonderful and exhilarating, however I have seen the unseen and the polarization of the hotel and its media. This hotel, first of all is heavily hyped...

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6Thank Fernando M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I sincerely regret for having given you cause to express your concerns on TripAdvisor and that you left the hotel feeling disappointed. It is important for us to maintain our access control procedures to ensure that certain areas of the resort remain exclusively for resident guests. Please be assured that the comfort of our guests remain our top...

Mumbai (Bombay), India
Reviewed 28 March 2016

No one comes to Atlantis the Palm for a good value, convenient location or enjoyable surroundings. You come because of the adult theme park like offerings of a massive hotel, 23 in-house restaurants and the opportunity to indulge yourself 24/7 in a man-made paradise. Atlantis the Palm is just that: indulgent. From the massive Chihuly sculpture in the entrance, to...

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Thank MumbaikarMel
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

Pune, India
Reviewed 28 March 2016

Starting this review leaves me speechless. Am literally at a loss for words to describe my stay at this exclusive property. So I am gonna try to do justice to my experience at Atlantis. Entrance is grand and the lobby leaves you in awe. The hand blown glass sculptures leave you mesmerized. Atlantis manages to actually transport you into a...

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2Thank ronaldalmeida
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Reviewed 28 March 2016 via mobile

The Atlantis, The Palm lives up to its reputation as a fantastic hotel and you cannot fault the splendour and facilities. There is something to see at every turn and the Aquarium is really worth a visit. The restaurants are excellent though do get very busy. There is a taste to suit everyone and the staff are attentive for the...

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Thank Peter D
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Norwich, United Kingdom
Reviewed 28 March 2016

This was our sixth time back at Atlantis, and as you may of guessed by the amounts of visits we love the place! We stayed again in the Imperial Club rooms which are more than comfortable for a seven night stay and all of the staff couldn't be more helpful to assist us. We would recommend anyone staying here to...

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2Thank Mark D
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

London, United Kingdom
Reviewed 28 March 2016 via mobile

A great family place. The service is too quick officiant. We paid top money to stay in the imperial club level. We also paid half board which is slightly misrepresented you can't eat everywhere and the places you can have extra added on. Bit of a rip off. Not at all value for top money You expect to pay top...

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Thank Mandit T
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for feedback on TripAdvisor. I am delighted to read that you found our resort as a great family destination and also found the services rendered by our colleagues fast and efficient. Please be assured, that we will share your positive feedback with our colleagues in order to motivate them to continue to blow away our customers....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $431 - $1,084 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#58 Spa Hotel in Dubai
#83 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
680 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to use the waterpark, then the Imperial Club rooms offer value for money”
 of 5 bubbles 141PattiB, 22 Jan 2017 | Read review
“Upgrade to Imperial club room for lots of extras”
  • View from west wing 17 th floor
  • Imperial club room
  • View from the room
 of 5 bubbles annie2156, 19 Jan 2017 | Read review
“most people say imperial club but with imperial floor being full of familys it gets very noisy at nights and in the mornings”
 of 5 bubbles JUDITHCHARMERSHA, 19 Jan 2017 | Read review
“Beware the west wing disco noise at night and check cost meal plans”
 of 5 bubbles grant450, 18 Jan 2017 | Read review
“Request a city view room”
 of 5 bubbles Katespy169, 17 Jan 2017 | Read review
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