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Atlantis, The Palm

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$547*
US$258*
Great Deal
US$271*
US$263*
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Atlantis, The Palm
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16,187 Reviews from our TripAdvisor Community

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Showing 12,639: English reviews
Reviewed 22 June 2016

We had three nights here and really enjoyed the stays. The Atlantis is a very large resorts, we did not have time to explore the whole hotel. It is correct that Mr. Ricky ( Concierge staffs who came from Bali ) says that we need two days to explore the hotel itself! The service is great, staffs are friendly. The...

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Helpful?
Thank Milka A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Greater London, United Kingdom
Reviewed 22 June 2016

Went there for my honeymoon the place is beautiful, people there are very friendly, the aqua park is massive with the best aqua adventure, aquarium and lost chambers 10/10. I will definitely go there again, recommend saffron, love the food there. Life time experience

Review collected in partnership with this hotel
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1Thank Babul I
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for our guests. I am certain that the whole team looks forward to have the opportunity...

Jodhpur, India
Reviewed 22 June 2016

The Atlantis delivered all it promised to be. It's big, it's brash, there's been no expense spared - exactly what you expect from a luxury Dubai hotel! The service was grea Breakfast buffets were brilliant (chocolate fountain for breakfast!) and we did not have to queue at all - again staff very courteous and helpful. Restaurants are expensive, but very...

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Helpful?
1Thank Nitesh_soni00
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am grateful that you have chosen us as your holiday destination. However, it is regretful that we were not able to exceed your expectations in some areas. Nevertheless, please be assured that the whole team is always committed to provide the highest...

UK
Reviewed 22 June 2016

At the check-in I was asked if I wanted to upgrade to a higher price package and felt that the receptionist was giving a sales pitch which I didn't like. The room was nice and clean and breakfast was plentiful and good. The water park is great and no doubt the high light of the trip Dolphins and Seals are...

Review collected in partnership with this hotel
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1Thank Industrial-Gypsy
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I regret to learn that we did not meet your expectations with regards to the check-in process. Our colleagues always give our guests an option to upgrade to higher category of room so that they can enjoy the added benefits and its features to the fullest. Having said this, please...

Reviewed 22 June 2016 via mobile

A great holiday was spent at this hotel. The staff are extremely helpful and cannot do enough to make your stay enjoyable. It's a huge hotel with lots of nice restaurants and a water park that's good fun. I particularly liked the Lost Chambers with so many species of sea life!

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2Thank Gaye C
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Alexandria, Virginia
Reviewed 22 June 2016

Super place to take family. The rooms are super nice and the beds are comfortable. Be ready to wait because the lines for check in and check out are crazy long. But there is staff to help with planning other events outside of the hotel.

Review collected in partnership with this hotel
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1Thank Michelle S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

New York City, New York
Reviewed 21 June 2016

amazing trip, staff is caring and professional. I was by myself but felt as home. Comfortable, clean and friendly environment. Would love to come back with my kids and spend a week. Absolutely loved it!

Review collected in partnership with this hotel
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1Thank talathq
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Moscow, Russia
Reviewed 21 June 2016

Too much people, reception overloaded, poll is not clean, beach lagoon with dirty stinking water. Very good and expensive restaurants. Cool aquarium. Aquapark is not clean too and crammed full of people (20-30 minutes in queue!). Very bad for a big price.

Review collected in partnership with this hotel
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Helpful?
1Thank Mike Z
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I sincerely apologise for the crowd issues that you faced at our resort. As a popular destination, the resort may get crowded from time to time. Nevertheless, we currently have several access control procedures in place to ensure that certain areas of the resort remain for resident-guests only. Moreover, I...

Reviewed 21 June 2016 via mobile

Well a short stay wid family and had goodbfun and the kids enjoyd the water park. Had heard great reviews before and had great expectations that it wud be similar to disney park or sentosa ... well its nice and fun and the waterpark is good but may be not comparable to international theme park's. Overall its a good experience

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1Thank rakesh m
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. However, it is regretful that we were not able to exceed your expectations. Nevertheless, please be assured that the whole team is always committed to provide the highest standards on our products and services in order to give...

Paris, France
Reviewed 21 June 2016

Great Time in a amaizing place. Kids were so excited in Aquaventura, the best place with water games we ever been. Everything was perfect, the pool, the beach, the big aquarium with all this species of fish and the Lost Chambers. And the food was very good with a lot of choice. It's the place to go with kids!

Review collected in partnership with this hotel
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Helpful?
Thank Tim B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $355 - $1,195 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Hotwire, Hotels.com, TravelUp, Cancelon, getaroom.com, Evoline ltd, HotelsClick, TripOnline SA, HotelQuickly and HRS so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#61 Spa Hotel in Dubai
#91 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
861 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Deluxe Sea or Palm View are nice. All same, same, unless you have a lot of money for more expensive room/suite options.”
dollyc525, 25 May 2017 | Read review
“All rooms are sea or palm facing”
1Francois1, 22 May 2017 | Read review
“Royal Bridge Suite”
, 21 May 2017 | Read review
“We like the East Tower better. The imperial rooms are great as they provide access to the lounge across the day.”
s_explorers, 17 May 2017 | Read review
“Worth getting a high floor..”
ELYA49, 17 May 2017 | Read review
5 of 5
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US$258* /night
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Expedia.comUS$271
TripAdvisorUS$263
AMOMAUS$547
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*Disclaimer
Prices are for 1 room, 2 adults
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