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Atlantis, The Palm

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15,181 Reviews from our TripAdvisor Community

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Showing 11,875: English reviews
London, United Kingdom
Reviewed 28 February 2016

We spent 6 nights here in September , on arriving the hotel reception were very quick and effciant , the room was very nice and had a lovely view of the sea , the hotel facility's are vast and impressive , the water park was brilliant , the Dolphins and their facility's were the very best for the animals and...

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Helpful?
2Thank Mickyphilly76
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Furthermore, I sincerely regret that we did not meet your expectation regarding our WiFi and drinks pricing. As part...

Stenungsund, Sweden
Reviewed 27 February 2016

Atlantis in february is just perfect for Scandinavian people. This resort is amazing. I could easily live here for 1-2 weeks. No problem. Nice staff, nice areas and amazing water adventure playing grounds.

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Helpful?
3Thank Cindy S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read that you had an enjoyable stay with us. I sincerely appreciate your positive comments on our colleagues, Aquaventure waterpark and other areas of our resort. Thank you for having taken the time to share your feedback on TripAdvisor and I hope to have...

Reviewed 27 February 2016 via mobile

Second visit & unchanged ....received great hospitality .... worth a stay - reasonably priced & ideal location.........As a solo traveller I found d the food & service to be good & above average ...... highly recommend

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2Thank Neo211069
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your feedback on TripAdvisor. I am glad to read that you received a great hospitality once again from our colleagues at Atlantis, The Palm. Moreover, your positive comments about the location, food and beverage and other services are highly gratifying. It is appreciation and feedback such as these that keeps us motivated to aim harder...

Greater London, United Kingdom
Reviewed 27 February 2016

A lovely break for half term. We stayed on a half board package, which was more than enough food for all, with plenty of free bottled water provided in the room. The food was excellent, with enough choice for everyone to be happy, very fresh and high quality. My daughter especially loved the chocolate fountain. The free entry to the...

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Helpful?
5Thank Tim C
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor. I am absolutely delighted to read that you had an excellent stay with us at Atlantis, The Palm. Moreover, I am glad that you found the variety and the quality of food served in our restaurants excellent. Please be assured that I have shared your kind words with our culinary...

Reviewed 27 February 2016

We stayed at the Atlantis in December 2015 for 1 week, as stunning as the hotel and building was I always felt slightly uncomfortable due to the mass quantity of people that flock to the hotel. The hotel is full of many day trippers who shop and use the waterpark, and at every corner was a security guard asking to...

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Helpful?
1Thank Emma1357900
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write a feedback on Tripadvisor. I am grateful about your positive comments on the services rendered by our colleagues and view from our hotel room. Furthermore, I sincerely apologise for the crowd issues that you mentioned in the resort. At the moment, we currently have access control procedures in place to...

Amsterdam
Reviewed 26 February 2016

the tram to see the palm is fairly interested but the Atlantis at the end is just a loss of time. As a visitor, you only have access to a tiny galery with tacky shops and average quality restaurants at gold price.To go beyond, like the water park, it's pricey as pricey can be and if you're not into it,...

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3Thank rillantec
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm on TripAdvisor. Though Atlantis, The Palm is known to be a destination itself because of its vast array of activities, lush grounds, our own waterpark, aquarium and dolphin bay, not to forget over 20 restaurants and bars. I sincerely regret to read that...

Wolverhampton, United Kingdom
Reviewed 26 February 2016 via mobile

I stayed here for 10 days for my 30th birthday, with my partner & 3 year old son. The hotel was fab and weather was amazing. We had a brilliant stay and did not encounter and problems. Staff were lovely & child friendly! I had a surprise proposal at the dolphin encounter and the staff went above & beyond to...

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Helpful?
3Thank KatieCarl13
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for giving us a perfect rating on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis,...

Reviewed 25 February 2016 via mobile

kaleidoscope restaurant at atlantis Dubai is the one of the best options for international foods lovers. It has variety of items for all nations to have. Was amazing and delicious food, specially they have equal amount of vegetarian foods. Desert was excellent. Highly recommended for family and friends

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1Thank karthikeyan S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis The Palm. I am really happy to read that you really enjoyed your dining experience in our Kaleidoscope Restaurant. Thank you for recommending us on TripAdvisor and the team looks forward on your return. Best regards, Serge Zaalof President and Managing Director

Milton Keynes, United Kingdom
Reviewed 25 February 2016

We stayed at Atlantis, The Palm during the UK February half term week with our two children aged 15 and 11 for 5 nights. Firstly let me say that we are generally "large hotel" phobic but having become slightly obsessed with Atlantis after seeing a magazine article about it when it opened in 2008, we'd added a stay here to...

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23Thank MrsLizB
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I am more than delighted to read your detailed experience on TripAdvisor. I truly appreciate that you and your family enjoyed your stay at our resort. In Atlantis, The Palm we strive to create amazing experiences and everlasting memories for our guests and I am glad that we exceeded your expectations at all levels. Moreover, it is indeed...

New Romney, United Kingdom
Reviewed 25 February 2016 via mobile

This is our second stay at the Atlantis, and we love it there we found out so much more about the hotel than last time during our two night stay. I still would recommend imperial club the benefits are worth the money breakfast, afternoon tea and happy hour, the cocktails were superb! We stayed in the west wing this time...

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Helpful?
2Thank rebecca11767
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments regarding your experience. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $426 - $1,156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Priceline and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#58 Spa Hotel in Dubai
#84 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
671 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room with balcony, same wing as Lost Chamber & Kaleidoscope restaurant,closer walk to water world/dolphins. 10th floor+”
 of 5 bubbles P8526TJmichellec, 12 Jan 2017 | Read review
“Request a room with a usable balcony”
 of 5 bubbles 309cassieb, 11 Jan 2017 | Read review
“pick a room at the same wing as Lost Chamber & Kaleidoscope restaurant as its a closer walk to Aquaventure”
 of 5 bubbles member9999, 10 Jan 2017 | Read review
“If your pocket can stretch to it, opt for an Imperial Room which offers excellent value for money.”
 of 5 bubbles stevebG6121BX, 10 Jan 2017 | Read review
“Choose a room at a high level to get a nice view on Dubaï.”
 of 5 bubbles alternisd, 10 Jan 2017 | Read review
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