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Atlantis, The Palm

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Traveller (15991)
Room & Suite (2484)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“imperial club”(1,535 reviews)
“water park”(3,105 reviews)
“lost chambers”(1,001 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
Offers from Atlantis, The Palm
Offers & Announcements: Save Up To 50% Off MWP
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (18,797)
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14,611 results
Traveller rating
9,392
2,872
1,273
533
541
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9,392
2,872
1,273
533
541
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3,441 - 3,445 of 14,611 reviews
Reviewed 17 October 2016

We have just come back from a great holiday. The hotel was great, good food, god service and a great resort. Highly recommended. The only point i would flag is that our room had a iphone compatible speaker which would only work with older iphones...More

Review collected in partnership with this hotel
Thank vijaym875
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. Furthermore, please be assured that the whole team is always committed to provide the highest standards on our products and services in order to give amazing...More

Reviewed 17 October 2016

It was the worse experience . starting from the check in we reached the hotel at 1.30 PM . we were alloted the room at 3.30 PM . the food in the restaurant was worse . it was cold . it was nowhere up to...More

Review collected in partnership with this hotel
Thank vishi2010
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 19 December 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I sincerely regret to know that there was a delay during your check-in. I wish to assure you that all check-ins are processed on a first come first serve basis and based on the availability...More

Reviewed 17 October 2016 via mobile

My husband and I stayed at the Atlantis for 4 nights on a stopover on our honeymoon. The hotel is pure opulence and luxury with every last detail being considered. The service was second to none and there are many restaurants to choose from. The...More

Thank Kelli_jayne
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I wish to sincerely thank you for your shared feedback and I am happy to learn that your experience was remarkable. With regards to our restaurants pricing, I would like to assure you that we...More

Reviewed 17 October 2016

The check-in timing is at 2 p.m. and aquaventure closes at 5:45 leaving not much time for water activities the day one checks in. The check in process at front desk consumed around 15 minutes which is abysmal when compared to five star standards. We...More

Review collected in partnership with this hotel
Thank Bharat M
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 23 February 2017

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I sincerely regret for the waiting time that you had faced during your check-in. I wish to assure you that all our team processes check-in on a first come first serve basis and based on...More

Reviewed 17 October 2016

First the check in process is very slow. Second water is chargeable with lunch or dinner meals. Third the behaviour of the staff is different for Indians. The geblntleman sitting of help desk had a very rude attitude. The water theme park is fabulous. The...More

Review collected in partnership with this hotel
Thank amit_singhi
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 20 October 2016

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing...More

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Most Booked Properties in Dubai
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$272 - US$740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$272 - US$740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#80 Spa Hotel in Dubai
#114 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (15991)
Room & Suite (2484)
Pool & Beach (1051)
Dining (529)
Family and Play Areas (284)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
Ask a question
Ealingw
27 May 2018|
AnswerShow all 5 answers
Response from ATP_GuestRelations | Property representative |
0 Votes Dear Ms. Chaudhry Thank you for your query. Firstly, congratulations on your brother's wedding. It is our pleasure to be a part of this joyful occasion in your family. Room requests are usually based on... More
0
Votes
drhamidinia
27 May 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Guest Thank you for your query. We are pleased to confirm that all our guests have complimentary access to the Hotel pools and private beaches. Our Imperial Club package includes complimentary airport transfer in an... More
0
Votes
MJHowells
25 May 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Mr. Howells Thank you for your query. Firstly, we are delighted to learn about your upcoming visit. Thank you for choosing to stay with us. Regarding your query, we would be in a better position to answer once we have... More
0
Votes
Room Tips
"Imperial club room palm view"
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"Some think a room upgrade is to an ocean view room. Frankly a room looking back to Dubai offers much more to..."
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"Renovated rooms are lovely. If you can I would recommend an Ececutie Suite. Well worth the upgrade."
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"Imperial club rooms are totally worth the upgrade price."
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