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Atlantis, The Palm

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14,896 Reviews from our TripAdvisor Community

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Showing 11,667: English reviews
Vancouver
Reviewed 20 January 2016

Overall, Chinese Yuan Restaurant was great , the server was nice and surprising it was from our mainland. Not the first time enjoying food in YUAN, the dim sum during afternoon is the best experience, the food was special and all the server treated us like a family.at night YUAN serves food more of a Fusion mix (Chinese & western)....

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Helpful?
1Thank Fmdchic
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you sharing your experience at Atlantis, The Palm on TripAdvisor. I am delighted to read that you had a wonderful experience at our signature restaurant Yuan and that our colleagues took great care of you. We will certainly share your comments with our colleagues in Yuan in order to motivate them to continue to blow away our...

Newcastle upon Tyne ENGLAND
Reviewed 20 January 2016 via mobile

We stayed at the Atlantis in Nov 15 and it was out first visit to Dubai. Arriving early morning with tired but excited child we were greeted by the friendly reception team and immediately felt relaxed. After a efficient check in we were taken to our room where our bags had already been whisked to. Located on the 12th level...

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10Thank AWC1
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write a detailed review of your experience at Atlantis, The Palm. I am delighted to read that you thoroughly enjoyed your stay with us. I also appreciate your positive comments about the services rendered by our colleagues, restaurants and resort facilities. Your kind words will be shared with our colleagues to...

Halifax, United Kingdom
Reviewed 20 January 2016 via mobile

Came to celebrate hubbys 35th birthday. Took kids with me - loved the room with the view if sea life. The lost chambers & the sea lions was just perfect!! Kids loved the interactions with the dolphins. Yes it does cost extra but trust me its ALL WORTH IT! Rooms were exquisite no probs. Food was ideal had a variety...

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2Thank Saima S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for choosing to stay at Atlantis, The Palm and taking time to share your experiences on Trip Advisor. We are indeed privileged to be of service to you and creating the perfect memorable experience for you and your family on this special occasion. We are extremely delighted to read of your appreciation regarding our...

Sydney, Australia
Reviewed 20 January 2016 via mobile

This is my second time staying at Atlantis, The Palm and already looking forward to the third time! Everything about this hotel is absolutely spectacular. From the moment you walk into the lobby you'll be amazed by the decorations and attention to detail of every statue, painting or piece of art, the theme continues on throughout the hotel and rooms!...

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5Thank Shaher A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. It is indeed a pleasure to hear such positive comments from our valued guests. Your compliments and appreciation of our product, facilities and services indicate that we have succeeded in delivering a good balance of comfort, luxury and efficiency to you during your stay and I am delighted to...

Mumbai (Bombay), India
Reviewed 19 January 2016

The property is simply overhyped... It is definitely not worth the money that you spend for it... After charging enormous amount of money for the rooms, the hotel refuses to offer free wifi, which is absolutely ridiculous. The person who offloaded the luggage from the car was rude. Even the receptionist and the guest services staff were not helpful at...

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8Thank guest824
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am concerned to read that your expectations were not met during your stay with us. This is not usually reflective of our standards and services that we deliver at our resort. On the subject of pricing and the value for money, I...

Lichfield, United Kingdom
Reviewed 19 January 2016

What a fantastic place, the staff are great, polite, friendly, and your happiness is theres. The pools are fantastic, the Water Park is free to guests, and is a brilliant experience. The building is wide warm & absolutely spotless, the centre piece is a glass pinnacle, you have to see it. The rooms are clean, smart, comfortable with good sea...

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2Thank swiftcanwell123
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. We are delighted to read that you had a fantastic time at our hotel. Our team always strive to always provide the finest service to our guests and it is truly gratifying to read such wonderful comments about the hotel and its features. Atlantis, The Palm is all about...

Ipswich, United Kingdom
Reviewed 19 January 2016

Just returned from a week in Dubai, staying at the Atlantis Palm. I booked half board Imperial Club. It turned out this was a wise decision as this includes a free happy (2) hour and alcohol in the Dubai restaurants is expensive. We had a standard room that was more than adequate. The staff were all very helpful and could...

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2Thank Steve T
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. We are delighted to read that you had a fantastic time at our hotel. Our team always strive to provide the finest service to our guests and it is truly gratifying to read such wonderful comments about our colleagues. It is appreciation and feedback such as these that keeps us...

Alberta
Reviewed 19 January 2016

I'm not lying when I tell you that I had tears in my eyes when we left this hotel. The tears were in part because I knew I was returning home to subzero temperatures and snow, but also because it was such a glorious stay on that little patch of paradise in the Arabian Gulf. Our room was modest in...

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4Thank CaminoGirl
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. In Atlantis, The Palm it is our primary goal to make sure we create amazing experiences and everlasting memories for our guests. Therefore, it gives me much pleasure to read that we have exceeded your expectations. I wish to thank you for your detailed review as it gives...

New Delhi, India
Reviewed 18 January 2016

I stayed at Atlantis on 16 th JAN , i reached the counter at 12 am , it took them little more than 30 minutes to handover the keys and the worst was that it took 1 hr and 45 min , to deliver the lugggage in the room , that too after i run down to the baggage counter...

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3Thank 516sandeepj
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your sharing your feedback on TripAdvisor. First of all, please accept my sincere apologies for the inconvenience caused during your stay. Although Atlantis is a big resort, our colleagues are committed to provide a warm and engaging service to all our esteemed guests. I am concerned that we did not meet your expectations with regards...

Greater Melbourne, Australia
Reviewed 18 January 2016 via mobile

I have never stayed at a better resort hotel. Over the top opulence. Decor and features beyond first class. The place drips money and excellence. A great base to visit the sites of Dubai. But a top place in itself to stay and enjoy. The water world park next door is great. Thrill rides and for extra you can play...

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1Thank Shane B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your compliments on TripAdvisor. It is a delight to hear such positive reviews from our guests. We are honored and delighted to read all your positive comments, especially with regards to Aquaventure and Dolphin Bay. At Atlantis The Palm, it is our main goal to make sure that we create amazing experiences and ever lasting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $465 - $1,733 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Odigeo, Hotels.com, Priceline, TripOnline SA, Travelocity and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#27 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#57 Spa Hotel in Dubai
#83 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
630 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You have to go to this hotel at some point in your life.”
 of 5 bubbles iBeenAroundTheWorld, 9 Dec 2016 | Read review
“If you don't live in Dubai, then take a high floor palm view room , you will love the view ...”
 of 5 bubbles Walid-971, 8 Dec 2016 | Read review
“Rooms facing the Arabian sea”
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • A view of the property from the Monorail
  • view from the balcony facing the Arabian sea
  • view from the balcony facing the Arabian sea
  • View of aqua park from the Monorail station
  • view from the balcony facing the Arabian sea
 of 5 bubbles GPSNewDelhi, 8 Dec 2016 | Read review
“Go for a Palm view room - not a sea view”
 of 5 bubbles stuartwX2313TK, 3 Dec 2016 | Read review
“If you want a zoo this is perfect. Not for couples unless they want to be with other families and children”
 of 5 bubbles BerkshireBlanche, 3 Dec 2016 | Read review
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