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    Atlantis, The Palm

    Crescent Road | The Palm, Dubai, United Arab Emirates
    011 971 4 426 0000
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    01/01/2018 02/01/2018
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    Traveller (14674)
    Room & Suite (2067)
    Pool & Beach (992)
    Overview
    • Excellent67%
    • Very good19%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “imperial club” (1,475 reviews)
    “water park” (5,006 reviews)
    “lost chambers” (975 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Atlantis, The Palm
    Special Offer: Enjoy up to 20% off
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (17,547)
    There are newer reviews for Atlantis, The Palm
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    3,471 - 3,475 of 13,686 reviews

    Reviewed 30 August 2016 via mobile

    I wait with my family Ian disabled the treatment is very shel specially in reception the room very old to much busy time dinner or breakfast is my first and last time they make me very bad flow down my blade pressure is 18 al...More

    Thank Amel C
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 2 November 2016

    Dear Guest, Thank you for your feedback on TripAdvisor. I sincerely regret for the waiting time that you had faced during check-in. Our team always aims to provide our guests with a room before the official check-in time at 3:00 p.m. Nevertheless, I wish to...More

    Reviewed 30 August 2016 via mobile

    First I must say I was very disappointed with the check in at the hotel but I guess such a big property these things happen but as they have massive check in they should divide the check in for the east and west towers.the aquariums...More

    Thank Ruchi G
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 1 September 2016

    Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again...More

    Reviewed 30 August 2016

    This is our 2nd visit to Atlantis and it doesn't disappoint. We stop over in Dubai when travelling further on and Atlantis is a great place to stay to relax before our final leg home. The waterpark is great for young and young at heart...More

    Thank Catzontherun
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 1 September 2016

    Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our...More

    Reviewed 30 August 2016

    Room service bad Swimming pool bad Car barking lazy and bad Rooms is not like a 5 star No one ask in the phone and restaurants is bad All other hotels i stayed in is better than atlantis Room service is lazy dont want to...More

    Review collected in partnership with this hotel
    Thank vtc_38
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 22 September 2016

    Dear Guest, Thank you for sharing your feedback on TripAdvisor. I regret to read that your In-Room Dining and valet parking experience was not at par with your expectations. Please let me assure you that this is not reflective of the high standards of service...More

    Reviewed 30 August 2016

    Wonderful staying at atlants and very good place to have a relax specially the adventures facilities but there's a comment when I arrived I spent thirty minutes to check in maybe because it was crowded that time.More

    Review collected in partnership with this hotel
    Thank abdullah744
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 1 September 2016

    Dear Guest, Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories for...More

    Waldorf Astoria Dubai Palm Jumeirah
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    #11 of 561 hotels in Dubai
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    Sofitel Dubai The Palm Resort & Spa
    5,251 reviews
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    1.9 km
     
    Anantara The Palm Dubai Resort
    4,613 reviews
    #78 of 561 hotels in Dubai
    3.6 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Free Internet
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Laundry Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$322 - US$1,454 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Business Hotel in Dubai
    • #32 On the Beach Hotel in Dubai
    • #40 Family Hotel in Dubai
    • #42 Romantic Hotel in Dubai
    • #74 Spa Hotel in Dubai
    • #103 Luxury Hotel in Dubai
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 1539
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda, Expedia, getaroom.com, Hotels.com, Hotwire, Orbitz, Cancelon, Evoline ltd and TripOnline SA so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Atlantis The Palm Dubai ,
    • Atlantis The Palm Hotel Dubai
    Add Photo Photos
    Traveller (14674)
    Room & Suite (2067)
    Pool & Beach (992)
    Dining (462)
    Hotel & Grounds (10712)
    Family and Play Areas (274)
    Bathroom (241)
    Business Centre & Event Rooms (33)
    Nearby
    Nearby HotelsSee all 561 hotels in Dubai
    Anantara The Palm Dubai Resort
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    3.59 km away
     
    Sofitel Dubai The Palm Resort & Spa
    5,251 reviews
    1.90 km away
     
    Waldorf Astoria Dubai Palm Jumeirah
    5,178 reviews
    3.43 km away
     
    Jumeirah Zabeel Saray
    5,403 reviews
    3.59 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Aquaventure Waterpark
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    Ask a question
    Questions & Answers
    Lesley T
    8 December 2017|
    AnswerShow all 4 answers
    Response from Asif J | Reviewed this property |
    they say they usually take 24 hours time to reply.. but in my experience they took more.. in order to get a quick and a better response i found calling them on reservation a better option.
    1
    Vote
    EveGlos_UK
    4 December 2017|
    Answer
    Response from travelgang_10 | Reviewed this property |
    Yes there is a small local tax whether it is included depends who you book it with. it's not terribly expensive though. ours booking was inclusive
    0
    Votes
    shimaa M
    3 December 2017|
    AnswerShow all 4 answers
    Response from LoveIStanbul365 | Reviewed this property |
    The Palm, absolutely. I highly recommend taking the monorail which goes all the way to Atlantis Hotel. The Hotel has many facilities that are not exclusive for the guests, such the restaurants and the aquarium. I am not sure... More
    1
    Vote
    Room Tips
    "Palm View room"
    Read review
    "High Up room at The East Wing."
    Read review
    "The view back over Dubai and the pool area are great"
    Read review
    "top floor with Palm view"
    Read review
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