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Atlantis, The Palm

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Atlantis, The Palm
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15,707 Reviews from our TripAdvisor Community

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Showing 12,267: English reviews
Szeged, Hungary
Reviewed 26 April 2016 via mobile

This is a beautiful Hotel where i ever been!! Around the hotel you can find Palm trees with "painted"-green grass... :-) amazing! To get there the trafic quite easy-going without any jam. Parking area pretty good! Hotel staffs are well trained with huge smile.... :-) This is the place where you can have everything what you want..(if you have enough...

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Helpful?
1Thank memfist
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

London, United Kingdom
Reviewed 26 April 2016

I visited Atlantis for 3 nights and this was deemed sufficient to enjoy the resort itself. If someone wants to enjoy both Dubai and Atlantis, at least a week is recommended. The rooms are very nice and spacious. There are a lot of activities to do in the resort itself, such as the water park, aquarium, scuba diving and undersea...

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Thank traveller_one2014
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am delighted to read your positive comments regarding your stay with us. With the vast array of activities, lush grounds, our own waterpark, aquarium and dolphin bay, not to forget over 20 restaurants and bars, I can only agree with your statement that it does require more time to...

Reviewed 26 April 2016

Stop over stayed in the most amazing place in Dubai. Service brilliant food expensive but worth it. Beach amazing, lost world ... A place I could lose myself in. Aqua adventures great fun! Every kind of holiday rolled into one. Giving the best relaxing short break can't Wait to go back... But for longer next time.

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2Thank Jahan K
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

Reviewed 26 April 2016 via mobile

Went to waterpark and dolphin encounter. Had a brilliant day. Staff at the dolphin encounter were really friendly and very informative in the debrief before going good into the lagoon with the dolphins. Then went into the waterpark, brilliant rides queues not too long first thing in the morning built up in the afternoon but wasn't waiting too long. Kids...

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2Thank Sharon S
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest. Thank you for your positive review on TripAdvisor. It gives me much pleasure to read your comments. I must say, I am very proud to have such a team like ours as we work together in creating amazing experiences and everlasting memories to our guests. I am certain that the whole team looks forward to have the opportunity...

London, United Kingdom
Reviewed 25 April 2016 via mobile

Myself and the wife just got back, we stayed for a week and I have to say, the resort is absolutely perfect. You have everything in the resort, and I could understand why many families with their children did not leave at all! Every single member of staff were extremely attentive to our every need and always courteous, asking if...

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3Thank TejKalsi
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

Hertfordshire, United Kingdom
Reviewed 25 April 2016 via mobile

We stayed here in late February 2016. We stayed in a 2 bedroom suite which was possibly one of the nicest rooms Iv ever stayed in. The hotel is palatial and the staff are fantastic. If you stay in a suite you get access to the dining area upstairs which was much nicer than the main dining area. As we...

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5Thank Lisa M
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Paisley, United Kingdom
Reviewed 25 April 2016 via mobile

Just returned from our 4th visit to Atlantis The Palm and as usual it was faultless. Had an amazing time at this superb hotel and can't wait for my next visit. As always the staff were all so helpful and friendly and nothing was a bother to them. There are a number of stunning hotels in Dubai but this is...

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4Thank PrincessBetty2013
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Aberdeen, United Kingdom
Reviewed 25 April 2016

Loved every minute of this holiday was relaxing in Saudi and very busy sight seeing in Dubia Palm beach can't wait to go back food fantastic depending on where you go we went to hard roc k cafe staff were fantastic and even better with the kids we had our 3 year old grandson with us and they catered for...

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1Thank margaret h
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

Barnsley, United Kingdom
Reviewed 25 April 2016 via mobile

We landed early morning and were worried we'd have to wait around all day but we needn't have. Our room was ready at 9:30am and our holiday had started! I had mentioned when checking in that it was our anniversary and to our surprise, we had a chocolate cake delivered which was a lovely touch. Our only disappointment with our...

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1Thank leeprigmore
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

Reviewed 25 April 2016 via mobile

Stayed at the Atlantis for 4 nights and paid for room upgrade and halfboard option before we went. Hotel is amazing and staff are so helpful ( my husband had a cold and every day he was brought hot drink with ginger made by the waiter) the upgrade and halfboard was defiantly worth it as we would have a late...

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Thank Kirsty C
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis, The Palm and we look forward to welcome you again. Best regards, Serge Zaalof President...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $369 - $1,405 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Priceline, Agoda, Prestigia, Orbitz, Expedia, Despegar.com, Booking.com, Jetsetter, Hotel.de, HRS and Reservation Counter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#59 Spa Hotel in Dubai
#86 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
784 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had ocean view - it has less to look at that resort view as then you are looking back at dubai across the palm”
 of 5 bubbles 958KarenJ, 26 Mar 2017 | Read review
“Imperial lounge rooms are well located”
 of 5 bubbles yerland2017, 25 Mar 2017 | Read review
“Higher floors give a better view but we found the 5th floor overlooking the Palm most satisfactory.”
 of 5 bubbles Valerie807, 24 Mar 2017 | Read review
“2 queen beds seem ready and easier for checking in rather than insisting on king size.”
 of 5 bubbles 761glennh, 23 Mar 2017 | Read review
“Book Imperial Suite rooms for all the extras which are worth every penny.”
  • The Palm at 7am.
  • Photo shoot from the 924sqm Royal Bridge Suite Room
  • View from our 9th floor room.
 of 5 bubbles ShoeDiva_69, 23 Mar 2017 | Read review
5 of 5