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Atlantis, The Palm

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Traveller (16152)
Room & Suite (2506)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“water park”(3,177 reviews)
“imperial club”(1,579 reviews)
“lost chambers”(1,013 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Atlantis, The Palm
Offers & Announcements: 25% Off With Mastercard
Offers from Atlantis, The Palm
Offers & Announcements: 25% Off With Mastercard
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Nearby Hotels
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Reviews (19,249)
There are newer reviews for Atlantis, The Palm
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15,004 results
Traveller rating
9,619
2,945
1,319
560
561
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9,619
2,945
1,319
560
561
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3,611 - 3,615 of 15,004 reviews
Reviewed 2 November 2016

This was the first time we went on a holiday with my daughter who was just 1 and a Half at a time. Atlantis exceeded all of our expectations. The moment we arrived they gave us a bottle warmer and steriliser for our room. The...More

Thank Arsalan Z
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 10 November 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

Reviewed 2 November 2016

Wonderful hotel,with amazing staff and great restaurants.Very family friendly,in fact so many kids it makes the Breakfast a bun fight but apart from that a wonderful place.So friendly and so safe.Loads to do,swimming with Dolphins,eating at fabulous restaurants and would highly recommend it.More

Thank Bryan g
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 7 November 2016

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that...More

Reviewed 2 November 2016

Atlantis is a great resort. Whilst extremely large and quite busy we enjoyed our time staying in a Terraces Suite (boys 6, 4 and 3). The water park is excellent and suits all ages - its best to go in the morning before general entry...More

Thank Cambridgetraveller61
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 7 November 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

Reviewed 2 November 2016

Such a shame .. We were so looking forward to our stay here. We had planned a surprise for my son and we even opted to stay in the Imperial Club. The check in process was ordinary to say the least we were shown to...More

1  Thank Melina v
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 19 December 2016

Dear Guest, I sincerely regret for having given you cause to express your concerns on TripAdvisor and that you left the hotel feeling disappointed. Allow me to firstly apologise for missing the opportunity to offer you a personalised service. Although the size of the resort...More

Reviewed 2 November 2016

Let me start by saying that none of my party were guests at this hotel, however we decided to spend the day shopping, visiting their waterpark, zip line, aquarium, dining at Nobu, basically spending lots of money here. I was traveling with 13 friends 2...More

4  Thank Mjohnsondavidson
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 19 December 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I sincerely regret to learn that we could not meet your expectations with regards to the guarantee amount required for the wheelchairs. I would like to inform you that this amount is taken only as...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$277 - US$786 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#43 Romantic Hotel in Dubai
#83 Spa Hotel in Dubai
#119 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$277 - US$786 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#43 Romantic Hotel in Dubai
#83 Spa Hotel in Dubai
#119 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (16152)
Room & Suite (2506)
Pool & Beach (1060)
Dining (532)
Family and Play Areas (285)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
Ask a question
sarahj2011
22 June 2018|
Answer
Response from SeanPul61 | Reviewed this property |
You could ask the Palm directly via email I’m sure they will reply promptly.
0
Votes
sarahj2011
20 June 2018|
Answer
Response from ATP_GuestRelations | Property representative |
Dear Valued Guest We are excited to hear that you are planning to visit us for the New Year celebration. Most of our restaurants are kids friendly, and our packages offer great variety of dining options for kids. We... More
0
Votes
moodlar
19 June 2018|
AnswerShow all 2 answers
Response from ATP_GuestRelations | Property representative |
Dear Valued Guest Thank you for your query, we are pleased to hear about your upcoming holiday with us. With unparalleled views of either the Palm island or Arabian Gulf from all of our rooms, there really is no better... More
0
Votes
Room Tips
"Don’t bother with a balcony just ask for view of the ocean as it’s to hot to sit outside."
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"Very spacious and great to have a balcony fantastic as you would expect in Dubai"
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"could not be better"
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"2 x deluxe rooms"
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