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Atlantis, The Palm

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15,178 Reviews from our TripAdvisor Community

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Showing 11,874: English reviews
Melbourne, Victoria, Australia
Reviewed 26 January 2016

Incredibly attentive service everywhere you go. Excellent selection of dining choices. Beautiful views. Suitable for singles, couples, families, retirees, newlyweds, end of school getaways.. Everybody should experience what this hotel overs atleast once in their lifetime!! The ShuiQi Spa is a must do. (would recommend minimum of an hour). The waterpark is relaxing and fun. The beach is beautiful. The...

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Helpful?
1Thank Melanie L
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. It gives me much pleasure to read that we have exceeded your expectations. I am grateful of your appreciation with the services rendered by our colleagues. I will definitely share your appreciation with the team to inspire them to continue providing an exceptional service to our guests. Thank...

Reviewed 26 January 2016 via mobile

We stayed 10 days and both myself and wife had a good poisoning after eating pizza ronda locatelli. We didn't realise other people had the same problem at the same time in Jan. I feel sorry for Audrey and her husband. It is the most unvalued trip we had, with the Half Board makes you to be cheap and second...

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3Thank mukhtar b
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, I truly regret to have given you cause to write a negative review on TripAdvisor. I wish to assure you that any food safety related issue reported to us is dealt with very seriously as the safety of our guests is of paramount importance to us. We follow a very strict investigation procedure to determine if there is...

Philadelphia, United States
Reviewed 26 January 2016

Atlantis Palm is a great place for a day trip but not to stay. I was expecting the water park to be bigger but we were able to finish all the rides by mid afternoon. We did not experience lots of crowds probably because we went there on a Tuesday. We went on a few of the rides multiple times....

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2Thank Vamsi N
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm on TripAdvisor. Though Atlantis, The Palm is known to be a destination itself because of its vast array of activities, lush grounds, our own waterpark, aquarium and dolphin bay, not to forget over 20 restaurants and bars. I sincerely regret to read that...

Adelaide, Australia
Reviewed 26 January 2016

Stayed at Atlantis Executive suite for 3 nights. Where to start the review? The room itself was fantastic, well presented , clean and had a great view of the palm and Dubai skyline. The staff were attentive and courteous. Especially the Imperial club lounge manager in charge of us Mr Akbar. However if you are after a special experience and...

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Helpful?
4Thank Sudheer A
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write a feedback on Tripadvisor. Whilst I am pleased to read of your appreciation about our room cleanliness and that our colleague, Akbar made sure that your stay with us was a comfortable one, I am concerned to read your comments about your luggage experience. Please be assured that I have...

London, United Kingdom
Reviewed 25 January 2016

Visiting Dubai and staying at the Atlantis was without a doubt a feast for the eyes. Atlantis makes an incredible effort in ensuring a world class service to its many visitors. From the reception to the rooms, you can't help but feel captivated by the sheer size and magnificence of the architecture and atmosphere. You undoubtedly feel like a special...

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2Thank Thomas G
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. It is extremely rewarding to read that you had a wonderful experience during your stay with us. Your kind words on our hotel rooms, resort grounds, facilities, and especially about the warm services rendered by our colleagues are highly appreciated. I wish to sincerely thank you for recommending Atlantis,...

wirral
Reviewed 24 January 2016 via mobile

This break was booked as a surprise for my birthday and WOW what a surprise !! Stunning approach to the hotel , stunning reception with that stunning sculpture! ! Your eyes won't know where to look next , every area of the hotel is themed & beautifully decorated. Our room was beautiful with an ocean view but to be honest...

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4Thank janmarley
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for sharing your feedback on TripAdvisor. I am delighted to read that you thoroughly enjoyed your stay with us and that my colleagues ensured that your birthday was celebrated in style. I will not miss to share your positive comments to the whole team to encourage them to continually exceed the expectations of our...

Preston, United Kingdom
Reviewed 24 January 2016 via mobile

This has got to have been our best holiday yet!!! The hotel was beautiful, activities available were out of this world and the staff were so friendly and dedicated to ensuring that our stay was perfect!!!! No would recommend this hotel wholeheartedly!!!!! Stunning!!!

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4Thank Joannakv
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am happy to read that your stay with us was a wonderful one and that you enjoyed the activities in our resort. I am also pleased that our colleagues were able to give you a memorable stay. Please be assured that your feedback will be shared with our...

Newport, United Kingdom
Reviewed 23 January 2016

Stayed here for 5 nights in January 2016. We stayed in the imperial club lounge rooms as we worked out it would be cheaper in price with regards to alcohol and food. From arrival to check out, the staff were very helpful and everything went smooth. The room was a good size, lovely bathroom no concerns. Only advice would be...

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6Thank Bethan P
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience at Atlantis, The Palm on TripAdvisor. I am pleased to read that you thoroughly enjoyed your stay with us as an Imperial Club guest. Please be assured that I will not miss to congratulate and recognise all the colleagues who provided you with an exemplary service. Moreover, we wish to assure you...

India
Reviewed 23 January 2016

A very good overall stay, but it would have been better with some help for the senior citizen guest to go around the vast property both inside and out doors. the staff was quite nice.Spl thanks to the young BEKA at the Reception counter and the helpful guards at the beach and water park and staff at the Safron Restaurant.

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1Thank aktalwar5920
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am grateful that you had a wonderful stay with us. I am honoured and delighted to read all your positive comments with regards to the helpfulness of our colleagues. I will not miss to share your positive comments with the whole team to encourage them to continually exceed the...

Ebbw Vale, United Kingdom
Reviewed 23 January 2016

Fantastic holiday, hotel and staff. If you can afford it upgrade to the Imperial Club. This was recommended to me by one of my patients and I'm so glad I done this. Not only do you save money if your on a budget but it also makes your stay here better again. The hotel is immaculately clean, rooms were cleaned...

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5Thank charlie88bull
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience at Atlantis, The Palm on TripAdvisor. I am extremely happy to read your review and thank you for choosing us to do your marriage proposal which was a successful one. Please be assured that I will not miss to congratulate my colleagues for having gone the extra...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $422 - $1,175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Priceline, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com and Jetsetter so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#58 Spa Hotel in Dubai
#84 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
671 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room with balcony, same wing as Lost Chamber & Kaleidoscope restaurant,closer walk to water world/dolphins. 10th floor+”
 of 5 bubbles P8526TJmichellec, 12 Jan 2017 | Read review
“Request a room with a usable balcony”
 of 5 bubbles 309cassieb, 11 Jan 2017 | Read review
“pick a room at the same wing as Lost Chamber & Kaleidoscope restaurant as its a closer walk to Aquaventure”
 of 5 bubbles member9999, 10 Jan 2017 | Read review
“If your pocket can stretch to it, opt for an Imperial Room which offers excellent value for money.”
 of 5 bubbles stevebG6121BX, 10 Jan 2017 | Read review
“Choose a room at a high level to get a nice view on Dubaï.”
 of 5 bubbles alternisd, 10 Jan 2017 | Read review
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