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Atlantis, The Palm

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Atlantis, The Palm
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15,953 Reviews from our TripAdvisor Community

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Showing 12,463: English reviews
Reviewed 29 April 2016 via mobile

Extraordinary experience , i consider this hotel the best of the best everything you need is available , sure it deserves the money we spent , many activities to do with family members or friends , we swam with the dolphins and it was amazing experience i recommend no other hotel except it .

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Helpful?
Thank talhaddad
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm. Best...

Reading
Reviewed 29 April 2016

We have recently returned (April 2016) from a 10 day family holiday at Atlantis. We have wanted to visit the Dubai Atlantis for many years as we visited the Bahamas Atlantis nearly 9 years ago and loved every minute. We have four children ranging from 13 - 6 years old. We requested interconnecting bedrooms to accommodate our family of six....

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Thank clairebearReading
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. I am extremely delighted to read that you enjoyed your overall stay with us. Your invaluable comments about the hotel's pool are extremely gratifying. Furthermore, please accept my sincere apologies for the inconvenience caused during your check-in. However, I wish to assure you that all check-ins are processed on a...

Camberley, United Kingdom
Reviewed 29 April 2016 via mobile

This was our third stay in as many years at the Atlantis and we saw signs that things are changing!!. Our stay was overall really relaxing and lots of fun but... 1. The Imperial Club Lounge package is over subscribed. Is the hotel getting greedy? It would appear that more floors have had this option added. On our stay the...

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2Thank Roger B
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor. Firstly, I wish to sincerely thank you for your loyalty. It is an absolute delight that your overall stay was relaxing and you had a lot of fun. Your invaluable comments about the room decor, Wi-Fi connectivity and the restaurants are overwhelming. Please be assured that I will share your...

Mumbai (Bombay), India
Reviewed 29 April 2016

The word is Awesome. If you are planning to stay in this hotel then make sure you go for min 2 days. Because one night is not good enough to stay and explore the property. Be it Aquaventure Waterpark or The Lost chambers Aquarium. You cant skip anything.

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Thank SKrunalS
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that we have met your expectations. The whole team looks forward for your next visit. Best...

London, United Kingdom
Reviewed 28 April 2016

This was our second visit, and I must say we had a great time.Check in was very smooth. Try and wait for higher floor rooms as the views are better. I would opt for pool view. Breakfast at Kaleidoscope was better as it was less crowded and better lit than saffron. The water park was brilliant. remember to use the...

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3Thank vinya169
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as it gives me the opportunity to congratulate the whole team in upholding the highest standard...

Newbury
Reviewed 28 April 2016 via mobile

I travelled to this resort in April with my wife and another couple for a 5 night break. We flew with BA which, to be honest, was the only disappointment of our trip. Poor food and leg room in economy which seems to get worse with every BA flight we take! Anyway, once arriving after our night flight we were...

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2Thank Marktravel79
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am glad to read your wonderful comments regarding your experience. Your feedback and ratings are important to us as these will assist us to ensure we exceed our guests' expectations. Thank you for your kind feedback and we look forward to welcome you back at Atlantis, The Palm....

Lancashire
Reviewed 28 April 2016

Visited for a family holiday with 4 children over the Easter break 2016. This is a super hotel to bring children and almost Vegas like in its size and grandeur. The facilities, pools, water park etc are all first rate. Our kids disappeared every morning to the water park, to swim with dolphins / sealions and returned to our Cabana...

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Thank SpikeyMikey
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away our customers. I am certain that the whole team looks forward to welcome you back...

Dehradun, India
Reviewed 28 April 2016

It was my second trip to Dubai and the first stay at the Atlantis, The Palm. As claimed by my travel agency, Vani Holidays the hotel really stood out in catering to their guests. The rooms are spectacular and the hotel service is brilliant. They take care of everything and never allow their guest to worry about even a small...

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1Thank shilpabansal44
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is extremely rewarding to read about your experience. Your kind words will be shared with our colleagues to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to welcome you in a not too distant...

Dublin, Ireland
Reviewed 28 April 2016

Stayed here last week with my husband. It was amazing from start to finish. Staff soooo helpful and polite. Everything spotless. Your every need met. Great selection of food for all. You really get what you pay for big time! Really enjoyed the barbecue which is a new event on Thursday and Friday nights in the Edge restaurant looked after...

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Thank ymarieb2016
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you very much for your review on TripAdvisor. I am really pleased to read your positive comments on our products and services. It is comments such as yours that motivate all of us to consistently provide an exemplary service to all our guests. Thank you once again and we look forward to welcome you back at Atlantis,...

Tamworth, United Kingdom
Reviewed 28 April 2016

hotel fantastic had end room overlooking pool and palm wery good all food was good but the steak house was the best one let down most of the water park was shut the hotel staff and the fish tanks and hotel staff were great 2nd time but we will be back

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Thank owen c
Serge_Zaalof, President and Managing Director at Atlantis, The Palm, responded to this review

Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look forward to welcoming you back soon. Best regards, Serge Zaalof President and Managing Director

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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 

Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $387 - $1,457 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Reservation Options:
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai
Hotel Style:
#22 Business Hotel in Dubai
#28 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#61 Spa Hotel in Dubai
#88 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Atlantis, The Palm staff and other travellers.
812 questions
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Questions? Get answers from Atlantis, The Palm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms overlooking the pool have great views of the water park and Dubai's skyline”
marlenicita, 24 Apr 2017 | Read review
“Plan ahead.”
beastylover, 22 Apr 2017 | Read review
“Rooms in the East tower are quieter.”
360they, 22 Apr 2017 | Read review
“Poolside/sea view”
melanielea2016, 21 Apr 2017 | Read review
“Do your research, choose a mid range room giving yourself more to spend elsewhere.”
Booster67, 21 Apr 2017 | Read review
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