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Atlantis, The Palm

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Traveller (16138)
Room & Suite (2506)
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Overview
  • Excellent67%
  • Very good19%
  • Average8%
  • Poor3%
  • Terrible3%
Travellers talk about
“water park”(3,177 reviews)
“imperial club”(1,579 reviews)
“lost chambers”(1,013 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Additional information
Offers from Atlantis, The Palm
Offers & Announcements: 25% Off With Mastercard
Offers from Atlantis, The Palm
Offers & Announcements: 25% Off With Mastercard
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Nearby Hotels
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Reviews (19,155)
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14,920 results
Traveller rating
9,569
2,927
1,311
556
557
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9,569
2,927
1,311
556
557
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3,661 - 3,665 of 14,920 reviews
Reviewed 25 October 2016

I stayed with family at Atlantis the Palm for seven nights with 3 children aged 14, 8 and 6. We flew by British Airways from Heathrow and booked with Southall Travel. Immigration at Dubai Airport was easy and we managed to quickly find our luggage,...More

3  Thank jamestpendletom
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 26 October 2016

Dear Guest, Thank you for sharing your feedback on TripAdvisor. Allow me to thank you for your positive comments. From the hotel architecture to the award-winning restaurants and must-visit aquatic attractions, I have no doubt that your experience was wonderful. Thank you for choosing Atlantis,...More

Reviewed 25 October 2016

Staff were exceptional, cleanliness is beyond excellent. I rate it 20 out 10 for this. The staff are so welcoming and helpful 24hrs a day. The hotel is so clean you could eat off the floor. The bars and restaurants staff are very obliging. The...More

Review collected in partnership with this hotel
2  Thank pjkbcarr
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 26 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away...More

Reviewed 24 October 2016

There is a major problem at check in counters, because lot of time is consumed at que and process is very slow. There should be web check in along with scan copy of passport or flight boarding pass. Once we report to lobby we should...More

Review collected in partnership with this hotel
Thank Raichandani
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 31 October 2016

Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing...More

Reviewed 24 October 2016

Just back from a great holiday staying at Atlantis! Service was first class and staff were very helpful and friendly. Food was amazing although cost of drinks, even water seems overpriced! It is well worth staying here for the water park alone - kids and...More

Review collected in partnership with this hotel
Thank cochrane68
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 25 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am extremely happy to read your compliments. I will not miss to congratulate the whole team in achieving our first core value, which is to blow away...More

Reviewed 24 October 2016

I stayed and the Atlantis The Palm with a large group for a long weekend and first impressions of this beautiful hotel is wow! The lobby is stunning. Check in was swift and our bags were delivered to our room promptly. The room itself was...More

Thank LoopyLoo_7
Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 31 October 2016

Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am grateful that you have chosen us as your holiday destination. However, it is regretful that we were not able to exceed your expectations. Our aim has...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Free Internet
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$263 - US$768 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#43 Romantic Hotel in Dubai
#84 Spa Hotel in Dubai
#119 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$263 - US$768 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#43 Romantic Hotel in Dubai
#84 Spa Hotel in Dubai
#119 Luxury Hotel in Dubai
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (16138)
Room & Suite (2506)
Pool & Beach (1059)
Dining (532)
Family and Play Areas (285)
Business Centre & Event Rooms (34)
Amenities (22)
Questions & Answers
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leamcg6
18 June 2018|
Answer
Response from am_barnett | Reviewed this property |
Yes, all of the above
0
Votes
17 June 2018|
Answer
Response from sj1791 | Reviewed this property |
Burj Khalifa tickets can be purchased online. So that shouldn’t be a problem. Happy Journey
0
Votes
leamcg6
16 June 2018|
Answer
Response from Kim M | Reviewed this property |
I didn’t see any. It’s so big I don’t think I saw everything. There are tennis courts
0
Votes
Room Tips
"Clean, spacious , convenient ,"
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"Imperial room"
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"Regal Suite is our Fav !"
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"Terrace suite two bwdrooms"
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