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    Atlantis, The Palm

    Crescent Road | The Palm, Dubai, United Arab Emirates
    011 971 4 426 0000
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    24/12/2017 25/12/2017
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    US$870
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    Traveller (14622)
    Room & Suite (2063)
    Pool & Beach (992)
    Overview
    • Excellent67%
    • Very good19%
    • Average8%
    • Poor3%
    • Terrible3%
    Travellers talk about
    “imperial club” (1,475 reviews)
    “water park” (5,006 reviews)
    “lost chambers” (975 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Atlantis, The Palm
    Special Offer: Enjoy up to 20% off
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (17,523)
    There are newer reviews for Atlantis, The Palm
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    3,671 - 3,675 of 13,670 reviews

    Reviewed 19 August 2016

    Over priced! Poor customer service. Average rooms. Limited spaces at the pool. Priority given to ppl with day passes guess my 2500 dirhams was not enough to get me a space at the pool. You only needed a 150 dirham day pass to get you...More

    Review collected in partnership with this hotel
    2  Thank raouf2016
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 21 August 2016

    Dear Guest, Thank you for taking the time to share your review on TripAdvisor. Your feedback is important to us and I would like to take this opportunity to look into your concerns before coming back to you. Best regards, Serge Zaalof President and Managing...More

    Reviewed 19 August 2016 via mobile

    Stayed here for a week at the end of May. Fabulous hotel, exceptionally clean and very luxurious. Check in was slick and easy, staff very helpful and Ocean View Room was spot on. Huge range of restaurants and bars, couldn't fault anything. Our room was...More

    Thank Susanne A
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 25 August 2016

    Dear Guest, Thank you for taking the time to share your experience at Atlantis, The Palm. I am honoured and delighted to read your positive comments. Please stay connected with us to continuously receive details regarding our different promotions by visiting our website. I look...More

    Reviewed 19 August 2016

    Staying there was one of the best experiences of life. the staff was really good.and the rooms were spacious and clean. There were so much things to do in the facility that it takes more than a day to just go around. we had the...More

    Review collected in partnership with this hotel
    Thank Umarmaqsood
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 25 August 2016

    Dear Guest, Thank you for your review on TripAdvisor. Our aim is to provide amazing experiences and everlasting memories to our guests. Based from your review, I have no doubt that your visit was truly a remarkable one. Once again, we thank you for your...More

    Reviewed 19 August 2016 via mobile

    The Atlantis is a amazing place .Sunbeds are available anytime .Everything excellent so far .Drinks are expensive .In the day they do 6 any soft drink i.e cans of Fanta or water for 60 dirhams .Arrives in a cool bag with ice to keep it...More

    Thank gxxx4
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 25 August 2016

    Dear Guest, Thank you for your review on TripAdvisor and for choosing Atlantis, The Palm. I appreciate your positive feedback. Indeed, we do take pride in catering to our guests' needs the best way we can and based from your statement, I am certain that...More

    Reviewed 19 August 2016

    An expensive place but worth to try. There are a lot of things to do. The water park is really nice and the swimming with dolphins blast our visit. Also all the photos taken by atlantis staff are very beatifull.More

    Review collected in partnership with this hotel
    Thank zahiaaa
    Response from Serge_Zaalof, President and Managing Director at Atlantis, The PalmResponded 25 August 2016

    Dear Guest, Thank you for taking the time to write about your experience with us on TripAdvisor. I am very delighted to know that we have exceeded your expectations by providing the true Atlantis experience. I wish to thank you for your positive review as...More

    The Ritz-Carlton, Dubai
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    5,148 reviews
    #11 of 561 hotels in Dubai
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Free Internet
    • Bar/Lounge
    • Free Parking
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Laundry Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$323 - US$1,430 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #22 Business Hotel in Dubai
    • #32 On the Beach Hotel in Dubai
    • #42 Romantic Hotel in Dubai
    • #43 Family Hotel in Dubai
    • #73 Spa Hotel in Dubai
    • #103 Luxury Hotel in Dubai
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 1539
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Travelocity, Hotels.com, Hotwire, Orbitz, getaroom.com, Cheap Tickets, Cancelon, TripOnline SA and Evoline ltd so you can book your Atlantis, The Palm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Atlantis The Palm Dubai ,
    • Atlantis The Palm Hotel Dubai
    Add Photo Photos
    Traveller (14622)
    Room & Suite (2063)
    Pool & Beach (992)
    Dining (462)
    Hotel & Grounds (10665)
    Family and Play Areas (273)
    Bathroom (241)
    Business Centre & Event Rooms (33)
    Nearby
    Nearby HotelsSee all 561 hotels in Dubai
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lesley T
    8 December 2017|
    AnswerShow all 4 answers
    Response from Asif J | Reviewed this property |
    they say they usually take 24 hours time to reply.. but in my experience they took more.. in order to get a quick and a better response i found calling them on reservation a better option.
    1
    Vote
    EveGlos_UK
    4 December 2017|
    Answer
    Response from travelgang_10 | Reviewed this property |
    Yes there is a small local tax whether it is included depends who you book it with. it's not terribly expensive though. ours booking was inclusive
    0
    Votes
    shimaa M
    3 December 2017|
    AnswerShow all 4 answers
    Response from LoveIStanbul365 | Reviewed this property |
    The Palm, absolutely. I highly recommend taking the monorail which goes all the way to Atlantis Hotel. The Hotel has many facilities that are not exclusive for the guests, such the restaurants and the aquarium. I am not sure... More
    1
    Vote
    Room Tips
    "top floor with Palm view"
    Read review
    "east tower palm view"
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    "Use Imperial Club if possible."
    Read review
    "Rooms on the sea side are quieter"
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