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Sofitel Dubai Jumeirah Beach

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#55 of 545 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Sofitel Dubai Jumeirah Beach
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5,223 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Dubai Jumeirah Beach
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Showing 3,849: English reviews
JILLARTBLUE
Reviewed 19 March 2016 via mobile

Right in the heart of Jumeirah Beach great for restaurants shops and the beach is right outside the front door!!! Rooms are lovely, comfortable and the majority have a sea view ... Staff are extremely helpful and pleasant .. Lots to do for adults and children would definitely go back !!

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Helpful?
1Thank JILLARTBLUE
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear guest, Thank you so much for your kind feedback! Thank you for pointing out your general satisfaction related to the lovely rooms and nice views. We make every effort to maintain the high standards of quality service delivery we are renowned for, and we are delighted that we have been successful in achieving this during your stay. We hope...

Muscat, Oman
Reviewed 19 March 2016 via mobile

Stayed at the hotel for 4 nights with family. The room sizes are very good, except where the WC is, I think they should remove the bidet and make more room for the WC. For four nights they had a problem in their TV network, hence the 4/5 rating and they couldn't solve the problem. The service throughout was very...

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Thank Ibrahim I
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you very much for taking the time to write your feedback on Tripadvisor. We were happy to read that you enjoyed your room and you appreciated the service provided by the reception and the room service. On the other hand, we felt concerned to know about your rare uncomfortable experiences. Please accept our sincere apologies. It is...

Reviewed 19 March 2016 via mobile

So over all the property is great. The rooms the view is awesome. However the service is just about average: our rooms took forever to be ready even though we had come by earlier dropped our luggage and gone out to wait for the check in time. They told us the rooms were ready on the phone so we returned...

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Helpful?
Thank may00rik
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your kind feedback. We are happy that you enjoyed your room and overall had a pleasant stay. Thank you also for highlighting some inconsistencies that you encountered. Please be assured your experiences will be carefully reviewed with all those concerned and corrective training will be implemented accordingly as we continually strive to reach and maintain...

Moscow, Russia
Reviewed 18 March 2016

Great location, nice room, wonderful sea view, superior service, very attentive personnel, yummy breakfast (NOT included though), kind attitude towards our small child. I rate Sofitel as top-level hotel and consider it worthy the price.

Review collected in partnership with this hotel
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1Thank Ravnushkina
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for having taken the time to share your lovely feedback on your stay with us in Dubai on TripAdvisor. We are really delighted to know you think our hotel is the definition of a “top level hotel”. It is great to hear you appreciated the kind attitude towards your small child. We sure hope to have...

Reviewed 18 March 2016 via mobile

Fantastic location, close to The Walk, Dubai Marina, heaps of restaurants & shops and short stroll to beach. Clean rooms, friendly staff & excellent service. Great infinity pool. Would recommend staying here. Thanks for an amazing holiday & experience.

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3Thank Rosa C
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, We are very grateful for the kind words you have given us on your review. We are excited to read how much you enjoyed the comforts of your room and the great infinity pool. Furthermore, we are humbled of how highly you valued the service from our friendly team. I will be delighted to share your comments with...

Reviewed 18 March 2016 via mobile

Best hotel, personal and food. Thank you for service provided. We had a standard rom, but was very good and a nice view to jumeira beach. Near the hotel a lot of places for dinning. A nice experience for our first time în Dubai.

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1Thank Cristi G
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, What a wonderful review of your stay at Sofitel Dubai Jumeirah Beach ! Thank you so much for your kind words about our hotel and the service. Please rest assured that I will pass on your compliments to the entire staff. We hope to soon welcome you back. With kind regards, Gabor Bors

Reviewed 17 March 2016 via mobile

Very nice service. Special thank you to Eden. She has been extremely helpful and friendly. I'm touched by her attentiveness and company she has given us throughout our stay. A world class employee who I feel the hotel does well to keep. Beyond doubt very hard working and professional. But the personal touch feels like my grateful to have met....

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1Thank Sunil M
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, I would like to let you know that your posting on TripAdvisor served as a great motivational tool for all of us here at Sofitel Dubai Jumeirah Beach. Thank you for taking the time to not only notice, but to appreciate the hard work that our staff put in so generously every day. We look forward to welcoming...

sussex
Reviewed 17 March 2016

This is my 4th stay here in the last 18 months and is a great hotel. Lovely location with 100's of restaurants and shops right outside, and a superb location within minutes of the tram and the beach. rooms clean, tidy, great big comfy bed and nice views. Also unlike many hotels the air-con works very well, wifi is good...

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1Thank Pier P
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your feedback, we thoroughly value and appreciate your comments. Your observations have kindly helped us to identify where further training and guidance is required. We are glad to know that you enjoyed your stay with us and we thank you for complimenting our staff and pointing out our excellent location, close to both shopping and...

London, United Kingdom
Reviewed 17 March 2016 via mobile

Service as good as ever. Particularly in the coffee shop in the lobby and the concierge. Thank you for fruit and flowers too ideally located for restaurants and beach. Thank you. Flight too tiring over night. Recommend flying by day! Sea food buffet delicious too.

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Thank 671sue
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, I am very pleased to hear that you enjoyed your stay and that the concierge and our culinary offerings were particular highlights for you. Service is incredibly important to us and I am very happy that you found it "as good as ever". We all look forward to welcoming you back again to Sofitel Dubai Jumeirah Beach. Kind...

Dubai
Reviewed 16 March 2016

We have become regulars at the all day breakfast at the Sofitel. It's hard to believe the excellent value for money at only 45 dhs all in. There is a choice of 3 breakfasts, the fry up , the wellness and the oriental. Each includes a large glass of fresh orange and fresh coffee or tea. The first course for...

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Thank mojomac2
SofitelDubaiJBR, Director of Operations at Sofitel Dubai Jumeirah Beach, responded to this review

Dear Guest, Thank you for your kind feedback. It is lovely to hear that you had a very pleasant experience in the Plantation restaurant and enjoyed our breakfast offerings. We have passed on your comments to the whole team so that we can constantly improve upon the quality and service we provide. We are all looking forward to welcoming you...

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Staying in The Marina

Neighbourhood Profile
The Marina
It’s hard to believe that only a decade ago there was no marina. Opened in 2003, the man-made marina runs along a 3km stretch of shoreline. A heady mix of luxurious hotels, apartment buildings, and cafes, the marina hosts regular community events and markets, and is a wonderful place to while away an afternoon or evening. Spectacular at night when the skyscrapers glisten, here you can enjoy dinner on the beach next to the sea, or visit a high-rise bar in a hotel for a magnificent view across the Gulf and the man-made Palm Island, with the world-famous Atlantis Hotel at its end. The Walk at Jumeirah beach Residences is a pedestrianized stretch leading to a new development: The Beach. It’s one of the few places where Gulf nationals mix with tourists and Western ex-pats. It’s a popular place to show off your supercar for an evening, so watch out for Lamborghinis, Maseratis, and Ferraris in abundance.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Luxury beachfront hotel combining French spirit with Dubai's most appealing features: waterfront location, sea-view and direct access to The Walk, the city's stylish beachside promenade and outdoor shopping area. 35 Minutes from Dubai International Airport, close to Dubai Media City, Jebel Ali Free Zone, two of Dubai's biggest shopping malls, and three prestigious golf clubs. Leisure facilities: Beauty Salon, Infini-pool, Health Club, Sauna and Steam room. One restaurant and three lounges present truly international flavors. A dedicated Inspired Meetings team meets the needs of business travellers. Free wi-fi and a separate meetings floor ensure a satisfactory business operation. ... more   less 

Additional Information about Sofitel Dubai Jumeirah Beach

Address: Jumeirah Beach Residence | Al Sufouh Street, 69; Dubai Marina, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Price Range: $190 - $754 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Dubai Jumeirah Beach 5*
Number of rooms: 438
Reservation Options:
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Also Known As:
Sofitel Dubai Jumeirah Beach Hotel Dubai
Hotel Style:
#22 On the Beach Hotel in Dubai
#35 Romantic Hotel in Dubai
#38 Family Hotel in Dubai
#45 Business Hotel in Dubai
#52 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Dubai Jumeirah Beach staff and other travellers.
173 questions
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Questions? Get answers from Sofitel Dubai Jumeirah Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room facing the beach. Try the Club rooms”
 of 5 bubbles Dalennie, 28 Mar 2017 | Read review
“partial sea view rooms are very partial.”
 of 5 bubbles sheenag132, 20 Mar 2017 | Read review
“Our 6th floor room was ideal for us..no excess noise and good balcony view”
 of 5 bubbles Hughboy67, 20 Mar 2017 | Read review
“Top Floor, Sea view.”
 of 5 bubbles 962kyek, 17 Mar 2017 | Read review
“Stay on the seaside for more peace and quiet.”
 of 5 bubbles thegr8_wall, 17 Mar 2017 | Read review
5 of 5