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Novotel Suites Dubai Mall of the Emirates

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#142 of 545 Hotels in Dubai
Certificate of Excellence
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Novotel Suites Dubai Mall of the Emirates
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1,430 Reviews from our TripAdvisor Community

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Showing 1,051: English reviews
Riyadh, Saudi Arabia
Reviewed 3 days ago NEW

Very Nice, Enjoyed a lot. It was a good experience in Novotel Suites. Nice hospitality & house keeping. Mini bar should be cheap or at marginal rates as compared to market prices. But overall a great experience.

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Helpful?
Thank raheelfaisal
Chicago
Reviewed 3 days ago NEW

We spent a few days here during Jan 2017. The location is between two metro stations and very close to the Mall of the Emirates. The room was clean and spacious. The front desk was extremely friendly and helpful. The breakfast buffet had plenty of selections and the quality of food was excellent. Overall a pleasing experience! I would highly...

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Helpful?
Thank NayRav
Al Muharraq, Bahrain
Reviewed 4 days ago NEW

Super friendly staff, clean and comfortable room, very good location, very good breakfast even though I paid separately, walking distance from the mall of the emirates, very helpful staff at the front desk.

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Thank Juan carlos M
Manila, Philippines
Reviewed 4 days ago NEW

Great and spacious room with sofa bed and two bathrooms, excellent services from reception, housekeeping and breakfast restaurant staffs. Hotel near mall of emirates. Great for shopping,foods,ski dubai. Will this hotel to friends .

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Thank jc58-11
Philippines
Reviewed 4 days ago NEWvia mobile

As Accor Member I booked at Novotel Suites Mall of the Emirates during our trip to Dubai since our plan was to visit ski dubai. This hotel offer a complimentary ticket at ski dubai for 2A 1C per stay.. Its 5min walk to the Mall of the Emirates. Bedroom was small but complete amenities. Courteous staff. Best location if you...

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Thank myangelluvs
Los Angeles, California
Reviewed 6 days ago NEW

Close to MOE (100 meters), and Sheikh Road( meaning you can go easily North/South, East/West), honest and unpretentious hotel with parking. Well maintained, clean but no more, spacious room with dated furnitures, low quality service but still present if you call them many time. In house restaurants with no interests. Breakfast average.

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Helpful?
Thank Cyrille M
Brisbane, Australia
Reviewed 1 week ago

This is the 2nd time I have stayed at the Novotel Suites. I do like the hotel as it is fairly laid back as well as being professional. Rana (Hopefully I have remembered his name) was always there to offer a hand. When my youngest told us he was thirsty, Rana didn't even let us know and got hi a...

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2Thank Pete M
uk
Reviewed 1 week ago via mobile

My husband and I recently purchased the entertainer App for 2017. Your hotel is listed under the buy one get one night free offers. I contacted the hotel via the app to make a booking and was told that it's fully booked. I found that quite strange as there were many rooms available for my dates on your website, booking.com...

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Thank Faatima S
Reviewed 1 week ago

We were a family of 5 who stayed during Christmas. Emma at front desk was very helpful, check-in was smooth - she managed to get us rooms despite us arriving very early in the day. Staff at the hotel were always readily available to assist with any queries and were courteous the whole time, full of smiles. The location is...

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2Thank Esther L
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for sharing such a wonderful and heartfelt review about your stay at Novotel Suites Dubai Mall of the Emirates Hotel. We would like to specially thank you for your very kind words toward the members of the team who work very hard to ensure every guest at the hotel has a wonderful stay providing a...

San Jose, United States
Reviewed 1 week ago

We reached the hotel 10.30 PM. We have booked room with Sofa bed for our kid. There was no pillow, bed sheet & blanket for Sofa bed. Called House keeping many times and they were very slow. Need for improvement here.

Review collected in partnership with Ibis Hotels
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Thank Thirumaran K
Ayman H, General Manager at Novotel Suites Dubai Mall of the Emirates, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with feedback regarding your stay at Novotel Suites Dubai Mall of the Emirates Hotel. We find it essential to constantly improve our guests experience and therefore very grateful for your feedback. We are deeply disappointed that you felt the service was not at par with your expectations; rest...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Suite Novotel presents a new kind of hotel living. All our suites are adjustable living areas designed to accommodate your individual lifestyle. Experience a hotel where you can have the freedom to keep your own schedule. Conveniently located on Sheikh Zayed Road, the hotels is within walking distance from the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madinat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more   less 

Additional Information about Novotel Suites Dubai Mall of the Emirates

Address: 2A Street | Al Barsha 1, Dubai 283825, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $153 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Suites Dubai Mall of the Emirates 3*
Number of rooms: 180
Reservation Options:
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Also Known As:
Suite Novotel Mall Of The Emirates Hotel Dubai
Hotel Style:
#108 Family Hotel in Dubai
#121 Romantic Hotel in Dubai
#141 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Suites Dubai Mall of the Emirates staff and other travellers.
27 questions
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Colorado Springs, Colorado
Nettetal, Deutschland
5 months ago
London, United Kingdom
11 months ago
2 months ago

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Questions? Get answers from Novotel Suites Dubai Mall of the Emirates staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose family suite room very spacious.”
 of 5 bubbles jc58-11, 19 Jan 2017 | Read review
“Not specific tips but avoid Sheikh Zayed side.”
 of 5 bubbles cyrillem2016, 17 Jan 2017 | Read review
“Book Early you get good rates, family suite room is good value for money”
 of 5 bubbles SunilAravind, 5 Jan 2017 | Read review
“A little small but quiet and clean.”
 of 5 bubbles NovaScotiaZara, 24 Dec 2016 | Read review
“Away from the lift lobby”
 of 5 bubbles D4038AZsharonl, 22 Dec 2016 | Read review
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