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Mercure Gold Hotel

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941 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Gold Hotel
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Showing 615: English reviews
Reviewed 4 weeks ago

Pleasantly surprised by the size of the room, very spacious and clean. Staff very friendly, attentive and helpful! Check in was efficient and easy. Rooftop pool fabulous! Wonderful views! Excellent value for money. Location is ideal with a complimentary shuttle to the beach and mall. Highly recommend this hotel.

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Helpful?
Thank Joanne C
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you for selecting our hotel and the detailed review of your stay and our facilities. We are pleased to read that you liked the hotel and we hope your next visit will be as pleasant as the previous one. With Kind Regards, S. Drewitz General Manager

Hillsborough, United Kingdom
Reviewed 4 weeks ago via mobile

Stayed here as a stopover doe a few days. Hotel was pretty good, comfortable, but perhaps a little dated, by which I mean traditional. Wasn't 100% convinced re the cleanliness of the hotel or perhaps that it was a little worn. Roof top pool tiny and therefore crowded. Breakfast was excellent. Located a bit away from the centre of things...

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Helpful?
Thank W5WPH
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you for staying with us and sharing your feedback. We regret that we could not meet your satisfaction. Your comments are important for us in order to continuously improve our services. With Kind Regards, S. Drewitz General Manager

Sharjah, United Arab Emirates
Reviewed 1 November 2016

I loved it it's just amazing and trust me YOU WILL NEVER REGRET YOUR VISIT TO THAT HOTEL😍😍 also its good for families because the rooms are super comfortable and their services are 5-star this hotels is the bets one so far!

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Helpful?
Thank esra K
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Valued Guest, Thank you for the kind review following your recent stay with us. It is a pleasure to read that you enjoyed the time at our hotel. With kind regards, S.Drewitz General Manager

Reviewed 1 November 2016

Overall, a nice hotel. I had some very positive experiences. The staff and facilities are ok. The service was very good and employees, for the most part, extremely helpful when I need anything, for example my flight was delayed by more than four hours and it was no problem at all for me to check in at 3am. The hotel...

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Helpful?
Thank Chris R
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Chris, Thank your for selecting our hotel and the detailed review of your stay and our facilities. We are pleased to read that you liked the hotel and regret the inconvenience caused you due to the essential maintenance and delayed check out. We understand your disappointment and agree that it should be handled with more attentive action by...

Nairobi, Kenya
Reviewed 28 October 2016

Decent hotel, good price for what you get. The staff are helpful. Unfortunately the rooms are not sound proof and the traffic noise gets in. Hotel did try and change room though but nearly the same! Nice breakfast and changes in the menu every day. In some need of room refurbishment.

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Helpful?
Thank Madhav B
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Madhav B, Thank you for your visit to our hotel and for sharing your feedback. We regret that we could not fully meet your expectation. Unfortunately during your stay only limited options were available to move to a room on an other side of the building. In regards to the deco, we recently fitted all rooms with new carpets...

Muscat
Reviewed 25 October 2016

great 4-starts hotel with less money. ,location was good, cleanness of the room was very good. easily to reach to mid of Dubai with short time. enough space and big room is more attractive in this hotel. I recommended for other family and low cost accommodation at dubai

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Helpful?
Thank Nasser612
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Nasser612, Thank you very much for staying at Mercure Gold Hotel and writing the review on tripadvisor. We appreciate the kind comments and are pleased to read that you enjoyed the time with us. We are looking forward to welcoming you back in the near future. Sincerely, S Drewitz General Manager

Karachi, Pakistan
Reviewed 23 October 2016

Have been using the hotel recently during most trips as eating places are walking distance, staff is efficient, they have improved some complaints however sometimes one gets a room with broken fittings in bath room and cleaning needs improvement. Over all a good value for money hotel

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Helpful?
Thank farrukhsdeikh
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Farrukh, We very much appreciate your comments regarding your stay at the Mercure Gold Hotel Al Mina Road Dubai. Thank you for staying with us and sharing your feedback. We regret that we could not meet your satisfaction. Your comments are important for us in order to continuously improve our services. Once again, thank you very much for...

Dubai, United Arab Emirates
Reviewed 23 October 2016 via mobile

This is an elegant property although not very large. Room Rates are usually attractive online if booked at least a week in advance. The Indian Restaurant is a definite highlight and songs the LL on ground floor. Elite Spa service is commendable and so are the facilities at rooftop level. Spacious and clean rooms well equipped with all required amenities....

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Helpful?
Thank jaidevforever
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Mr. Jaidev, Thank your for selecting our hotel and for the detailed review of your stay and our facilities. We are pleased to read that you liked the hotel and had a pleasant stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With kind regards, S....

Budapest
Reviewed 18 October 2016

Just liked it. I can't forget those five days I spend there. Rooms are very nice and big. Good food in the restaurant are very.The hotel has a swimming pool on the top floor.Once again, I will choose in Dubai

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Helpful?
Thank Keryke
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Keryke, Thank you for choosing Mercure Gold Hotel during your visit to Dubai. We appreciate the kind feedback about your stay and hope to welcome you soon again. Sincerely, S Drewitz General Manager

A TripAdvisor Member
1 review
Reviewed 11 October 2016

The person at the Le Club have difficulties recognizing that I paid both the room and then the breakfast and it took him long time to allow me, in the morning I find out that the same breakfast that I paid for AED 93.5 after discount is purchased at the hotel with AED 65, also the varieties and quality of...

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Helpful?
Thank A TripAdvisor Member
MGHD, General Manager at Mercure Gold Hotel, responded to this review

Dear Guest, Thank you for selecting our hotel and the review of your stay. We like to apologize that our service failed to meet your expectation. It is our aim to provide superior service to all our guests and we believe in constant improvement. Please rest assured that your concerns have been shared with the team. We hope to get...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Mercure Gold Hotel

Address: Mercure Gold Hotel Al Mina Rd | PO Box 66431, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $106 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Hotel 4*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#135 Business Hotel in Dubai
#163 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Hotel staff and other travellers.
25 questions
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Questions? Get answers from Mercure Gold Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room right next to utility room could be little disturbing at night..”
 of 5 bubbles Nadz7, 5 Dec 2016 | Read review
“Corner suites are large and ☀️ sunny!”
 of 5 bubbles 158esrak, 1 Nov 2016 | Read review
“Unfortunately didnt get a quiet room”
 of 5 bubbles 478madhavb, 28 Oct 2016 | Read review
“Good for those needing the airport or downtown dubai.”
 of 5 bubbles Faceyreviews, 24 Sep 2016 | Read review
“Room near the lift proved to be noisy”
 of 5 bubbles GrahamS756, 21 Sep 2016 | Read review
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