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Address Dubai Mall

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Address Dubai Mall
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1,880 Reviews from our TripAdvisor Community

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Showing 1,659: English reviews
Miami, United States
Reviewed 31 August 2016

Great hotel! The pool has an awesome view of downtown and the Burj Khalifa. The staff is very friendly and attentive. Hotel is conveniently connected to the Dubai Mall. Concierge was very helpful with excursion options.

Review collected in partnership with The Address Hotels and Resorts
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Helpful?
Thank Roderick P
Mohamed S, Hotel Manager at Address Dubai Mall, responded to this review

Dear Roderick P, Thank you for taking the time to share your review on Tripadvisor. We appreciate your kind comments and we look forward to welcoming you back soon! With very best regards, Mohamed Samir El Sayed Hotel Manager

Reviewed 29 August 2016

Excellent over all services, very clean and great atmosphere in all aspects. I highly recommend this hotel for family and couples for vacation and staying as the quality all around is exceptional in every aspect.

Review collected in partnership with The Address Hotels and Resorts
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Thank 578ashrafw
UK
Reviewed 29 August 2016

The Address say "Life Happens" and it did for me when I spent 2 nights there. This is one of the better hotels I have stayed at in the world. Everything is quality backed by very friendly and helpful staff throughout the Hotel. The staff are first class. I had a Suite on the 11th Floor with views of Dubai...

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Thank greenleader1984
Reviewed 28 August 2016

I can promise it is the best location as it is directly connected to Dubai Mall, in an air condition environment, walking distance to Aquarium, Burj Khalifa, Dubai Fountains and metro station if you stay there it would be definitely a wise choice. Booked a Deluxe Room – good size, very clean and nice decorated. What I really like it...

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Helpful?
Thank Inga N
Mohamed S, Hotel Manager at Address Dubai Mall, responded to this review

Dear Inga N, Thank you for taking the time to share your detailed review on Tripadvisor. We are proud to know that you enjoyed your stay with us and you found the Ipad convenient. We appreciate your kind comments about the food and our Associates, I will personally share your comments with Mostafa and Mariam. We look forward to welcoming...

Reviewed 27 August 2016 via mobile

The check in @ the Address Dubai Mall Hotel z the worst in the whole World 👿 they kept us waiting for more than 3 hours to check in 👎 We booked a flat a month ago and we send them an email about our trip and arrival time , but the customer service z a nightmare 👽👻 The best...

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Helpful?
1Thank Zelikha A
Mohamed S, Hotel Manager at Address Dubai Mall, responded to this review

Dear Zelikha A, We sincerely appreciate you sharing these candid comments with us and my sincere apology for the shortfall in meeting your expectation. Rest assured that we have taken the necessary steps to avoid repeating similar experience in future. Thank you for your patronage and we look forward to welcome you back. With very best regards, Mohamed Samir El...

Jeddah, Saudi Arabia
Reviewed 27 August 2016

If you are in Dubai during summer, and interested in shopping activities, or like shopping with the wife and kids, or even if you are accompanied with someone on wheelchair, then this hotel is definitely for you. The fact that you don't have to drive out and in during the summer and wait for the car under the heat of...

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Helpful?
Thank Fahadmoussa
Mohamed S, Hotel Manager at Address Dubai Mall, responded to this review

Dear Fahadmoussa, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor. We are very happy to know that you found our rooms comfortable and that our Associates were able to make your stay memorable. We look forward to the pleasure of welcoming you back soon! With my best regards, Mohamed Samir El Sayed Hotel...

dammam, Saudi Arabia
Reviewed 25 August 2016

Try it and enjoy your stay. Believe me do not waste time searching for other hotels using internet. The Address hotel will provide you and your family with all what you needs. The food was testy and the staff are so friendly and they are ready to help at any time

Review collected in partnership with The Address Hotels and Resorts
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Helpful?
Thank Abdullah A
Mohamed S, Hotel Manager at Address Dubai Mall, responded to this review

Dear Abdullah A, Thank you for taking the time to share your comments with fellow travellers on Tripadvisor! We are very proud to know that our Associates have provided such memorable service and I will certainly share this with them. We appreciate your recommendation and the team and I look forward to welcoming you back with us again very soon!...

Dammam, Saudi Arabia
Reviewed 24 August 2016

I am super happy with the service there. Th team is great, check in was so smooth, and the same at check out. The room was so quite, and amenities are just perfect. I do recommend strongly I should not forget the excellent service from Amira she was smiling and curious about the perfection in her service the same for...

Review collected in partnership with The Address Hotels and Resorts
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1Thank Abd M
Australia
Reviewed 23 August 2016 via mobile

We flew in on an Emirates flight from Adelaide arriving 6am. We were greeted by the nicest staff. Mansour checked us in and although checkin time is normally 3pm he arranged for a room to be ready at 7:30am - no charge. We then had coffee while we waited. Pool and gym were amazing - so clean. Location is the...

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Helpful?
Thank shazzie10aust
Mohamed S, Hotel Manager at Address Dubai Mall, responded to this review

Dear shazzie10aust, We appreciate very much your time to share such a kind review of our hotel on Tripadvisor. We hope to welcome you back with us again very soon! With best regards, Mohamed Samir El Sayed Hotel Manager

Johannesburg, South Africa
Reviewed 22 August 2016

Its great hotel, extremely convenient next to the mall. The wife loved it because she can shop and they drop her shopping, kids can stay at the hotel with Kidz Club, which is great, you can also rent a any which is brilliant support.

Review collected in partnership with The Address Hotels and Resorts
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Thank Patuxolo N

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Staying in Downtown Dubai

Neighbourhood Profile
Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Cabana
Cabana
Cuisines: Bar, European, Spanish
Karat
Karat
Cuisines: Cafe, Arabic, European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Address Dubai Mall is a statement in style. Elegant and chic, this glamorous hotel offers guests a unique blend of traditional Arab hospitality in the most contemporary and cosmopolitan environment.Located at the heart of trendy Downtown Burj Dubai, overlooking the world’s tallest tower, Burj Dubai, and attached to the Dubai Mall, one of the largest shopping and entertainment destinations in the world, Address Dubai Mall is always in vogue. ... more   less 

Additional Information about Address Dubai Mall

Address: Financial Center Road | Mohammed Bin Rashid Boulevard, 3a, Dubai 31166, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Price Range: $393 - $985 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Address Dubai Mall 5*
Number of rooms: 244
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Hotwire, Travelocity, Cheap Tickets, Expedia, Despegar.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Address Dubai Mall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Address Dubai Mall Hotel Dubai
Hotel Style:
#30 Business Hotel in Dubai
#37 Romantic Hotel in Dubai
#71 Spa Hotel in Dubai
#75 Family Hotel in Dubai
#110 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Address Dubai Mall staff and other travellers.
18 questions
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Questions? Get answers from Address Dubai Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner Rooms are the best”
Hend_db, 23 Apr 2017 | Read review
“If you want to sit on your balcony ask them to put furniture on it before you arrive.”
56dorothy, 2 Apr 2017 | Read review
“higher floors have a great view”
Srini-Bahrain, 1 Apr 2017 | Read review
“Spacious family suite (3 adults) & very well equipped. 3rd bed was a proper bed”
Inayet2012, 26 Mar 2017 | Read review
“Higher floors are always have a great views.”
L3624LYronm, 21 Mar 2017 | Read review
5 of 5