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04/03/2018 05/03/2018
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    Sheraton Dubai Mall of the Emirates Hotel

    Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
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    04/03/2018 05/03/2018
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    US$283
    US$226
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    Traveller (1134)
    Room & Suite (539)
    Pool & Beach (106)
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    Overview
    • Excellent63%
    • Very good29%
    • Average6%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “direct access” (90 reviews)
    “dubai mall” (158 reviews)
    “great hotel” (138 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    5.0 Star Hotel
    All hotel details
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    Rooms
    4 Mar5 Mar
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (2,298)
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    21 - 25 of 1,853 reviews

    Reviewed 4 weeks ago via mobile

    We had a 22hr layover in Dubai and we wanted to get some rest and check out the mall. The hotel Staff couldn’t be more helpful allowing us to check in at 5am without an additional charge for an early checkin. The hotel is attached...More

    Thank Amy T
    Response from SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates HotelResponded 4 weeks ago

    Dear Amy T, Thank you very much for taking the time to share your review with us. I am so pelased to know that even on such a short layover, our staff still made your stay as enjoyable and memorable as possible. We very much...More

    Reviewed 4 weeks ago via mobile

    I did review this hotel and I will do it every time I stay here. As for now this hotel is still on my top 5 UAE Hotel’s. I stayed this time with my wife and 4 girls. As always we booked 2 connecting rooms....More

    Thank sadig d
    Response from SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates HotelResponded 4 weeks ago

    Dear sadig d, Thank you very much for continuing to share your feedback with us. We are all delighted to know that your stays continue to be enjoyable and that our service meets your expectations every time. I will be sure to take your comments...More

    Reviewed 4 weeks ago

    My stay in the hotel was wonderful. I spent quality time due to Hotel location which connected to the mall. I found the hotel staff very helpful and friendly. Well recived at reception and Mss. Dipita Shame did her best to expedite our registarion and...More

    Thank Reyadh A
    Response from SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates HotelResponded 4 weeks ago

    Dear Reyadh A, Thank you very much for taking the time to share such positive comments with us. I am thrilled to hear that our front office team helped make your stay so memorable and will be sure to pass on your compliments to the...More

    Reviewed 4 weeks ago via mobile

    My family stayed at Sheraton mall of emirates during new year for many rooms and many nights. By having unprofessional front office, the hotel double charge payment for more than 3x,xxx AED. Before we check out, we already inform them and they promise to credit...More

    Thank ฐิภา น
    Response from SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates HotelResponded 4 weeks ago

    Dear ฐิภา น, Thank you for taking the time to share your review with us. I would like to apologize for the inconvenience you have experienced regarding the refunding of your stay.We have refunded the amount from our side, and have sent a follow up...More

    Reviewed 14 January 2018 via mobile

    I was a guest at this hotel for a week in January while on a business trip. Beautiful room with a lovely view. Access to the mall of emirates is definitely a plus. The service at the hotel is great with special thanks to Kamal...More

    1  Thank Rukhsana S
    Response from SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates HotelResponded 5 weeks ago

    Dear Rukhsana S, Thank you very much for taking the time to share your review with us. It is so wonderful to hear that you enjoyed your stay so much and that our housekeeping team made your stay special and more memorable. I will be...More

    PreviousNext
    134567371
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Spa
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Pool
    • Hot Tub
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$138 - US$423 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #43 Romantic Hotel in Dubai
    • #47 Business Hotel in Dubai
    • #49 Family Hotel in Dubai
    • #64 Spa Hotel in Dubai
    • #83 Luxury Hotel in Dubai
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 481
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Agoda, Hotels.com, Orbitz, Priceline, getaroom.com, Hotwire, HotelQuickly, Cheap Tickets and Evoline ltd so you can book your Sheraton Dubai Mall of the Emirates Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Arab Emirates >
    • Emirate of Dubai >
    • Dubai
    • Also Known As
    • Pullman Dubai Mall Of The Emirates Hotel Dubai
    Add Photo Photos
    Traveller (1134)
    Room & Suite (539)
    Pool & Beach (106)
    Dining (98)
    Business Centre & Event Rooms (6)
    Family and Play Areas (4)
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    Ask a question
    Questions & Answers
    Lauren A
    22 January 2018|
    AnswerShow all 5 answers
    Response from Rahana R | Reviewed this property |
    The hotel is located within the mall through a passage way, so if you are after shopping n just chilling then you need to travel far as the mall caters all kinds of food. There a rooftop pool which is lovely with an shaded... More
    1
    Vote
    6 January 2018|
    AnswerShow all 7 answers
    Response from Morag M | Reviewed this property |
    I am unsure about the hotel's disabled facilities. You may need to check directly with the hotel. Sorry l can't be more helpful with this question
    1
    Vote
    6 January 2018|
    AnswerShow all 8 answers
    Response from L2holiday | Reviewed this property |
    The staff and manager were very accommodating and my partner with his limited mobility didn’t have any issues getting around.
    1
    Vote
    PreviousNext
    12345619
    Room Tips
    "Discuss the requirements with the reception staff. You might be lucky to find someone like Nadeem and end up..."
    Read review
    "Skyline View is great as you have a view of Burj Al Arab, Burj Khalifa"
    Read review
    "Facing the sea"
    Read review
    "Request a room with a view of Burj Al Arab and/or Burj Al Khalifa."
    Read review
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