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Sheraton Dubai Mall of the Emirates Hotel

Agoda.comUS$135*
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#81 of 542 Hotels in Dubai
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$249*
US$135*
Great Deal
US$137*
US$137*
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Sheraton Dubai Mall of the Emirates Hotel
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2,074 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Dubai Mall of the Emirates Hotel
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Showing 1,660: English reviews
Reviewed 2 weeks ago via mobile

Had a Two day stay - as a Spg platinum was upgraded to a suite. Lounge is fabulous, with extremely good service Connected to Mall of Emirates so even a quick shopping spree is possible Overall a great stay as always

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Helpful?
Thank Subhendu B
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Subhendu B, Thank you for taking the time to share your feedback with us. I am delighted to read that you had a great stay and particularly enjoyed our Club Lounge and convenient connection to Mall of the Emirates featuring over 630 brands and entertainment activities for all ages. Once again, thank you for reviewing us and hope to...

A TripAdvisor Member
1 review
3 helpful votes
Reviewed 2 weeks ago via mobile

staff in the gym, spa and pool are friendly and welcoming. they are so professional and always assist you. they assure u will have the best experience. many thanks for this exceptional experience. Thanks and regards al baz

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Helpful?
3Thank A TripAdvisor Member
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear guest, I am delighted to read that you enjoyed your massage and service provided by our associates on the 24th floor. Once again, thank you for taking the time to share your feedback with us and hope to welcome you back soon for another memorable experience. Warm regards, Paul Dunphy General Manager

Baguio, Philippines
Reviewed 2 weeks ago

We stayed here for 8 nights for our yearly vacation, check in was fast and easy bathroom amenities was top notch! very very very good water pressure, my kid loved the nightly bubble bath! bed was very comfortable too! mall access was also nice as the mall had access to the big bus tours, train station and local bus station...

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Helpful?
3Thank Jaz0n
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Jaz0n, Thank you for taking the time to share your feedback with us. I am happy that you enjoyed our convenient location and connection to Mall of the Emirates, as well as our facilities, bathroom amenities and Sheraton Signature Sleep experience. Furthermore, rest assured that I have shared your valuable comments from our breakfast with our food and beverage...

Riyadh, Saudi Arabia
Reviewed 2 weeks ago

I myself being a hotelier, Chose Sheraton just because of the connectivity it has with the Mall and since I had my little family I wanted to make sure they have convenience of having access to all the facilities at their door step. As I just mentioned PEOPLE MAKE THE DIFFERENCE, I certainly want to recognise few people who's names...

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Helpful?
3Thank Naveed M
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Naveed M, It is always with great pleasure that I read such positive feedback from our guests. I am delighted to hear that our associates were able to make your stay as comfortable as possible and rest assured that I have shared your kind comments with all of them, in particular with Nadim, Riyaz, Shavan, Deepti, Sami, Harish and...

Los Angeles, California
Reviewed 3 weeks ago

Pros: 1) As I expected, service at this western hotel in the UAE was excellent. I had no issues with my encounters with them. 2) The direct access to the Mall of Emirates was great; you could fill any amount of free you had at the mall. 3) The breakfast buffet was excellent. 4) The view of the Dubai cityscape...

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Helpful?
1Thank SCSCSC11111
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear SCSCSC11111, Thank you for taking the time to share your feedback from your recent business stay with us. I am glad you enjoyed our convenient connection to Mall of the Emirates and views from our Vantage terrace. Also, I am delighted to read that our associates were able to make your stay as comfortable as possible and rest assured...

Mumbai, Maharashtra, India
Reviewed 3 weeks ago

Superb location for shoppers. Imagine living in the Mall itself. Rooms were nice; though I still prefer the Sheraton Grand at the other side of the city...better for business. Not worth paying a premium for the city view rooms as the city is far away and always covered with a dust filter far on the horizon. Worth taking the breakfast...

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Helpful?
2Thank ZubinC
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear ZubinC, Thank you for taking the time to share your feedback from your recent stay with us. Our hotel is indeed conveniently connected to Mall of the Emirates featuring over 630 international brands and entertainemnt activities for all ages. The mall is also linked to the metro, allowing our guests to easily explore the city. I am glad to...

Buderim, Australia
Reviewed 3 weeks ago

What a beautiful place to stay, excellent rooms, really comfy beds with great bathroom facilities. We had breakfast included in the hotel restaurant which was huge, and the buffet was magnificent catering for people of all cultures. Rooftop pool and bar was very relaxing, and provided fantastic 360 degree views of surrounding areas and out to the Burj AlArab and...

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Helpful?
3Thank ritchie0938
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear ritchie0938, Thank you for the time you took to share your feedback with us. I am glad to read that you enjoyed your stay with us and particularly enjoyed our views from the rooftop pools and direct connection to Mall of the Emirates including over 630 international brands and entertainment activities for all ages. Once again, thank you for...

Reviewed 3 weeks ago via mobile

Stayed here for 4 nites, had a bad experience on my first nite, and after reporting the case to reception in the morning, I got upgraded to Suite room when I got back from work. Very responsive staffs and manager, handling my case, thumbs up. Room was very nice ( its a suite, of course), friendly and helpful staffs, even...

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Helpful?
2Thank Julius S
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Julius S, Thank you for taking the time to review us. I am happy to read that our team was able to quickly respond to your feedback and I am glad you enjoyed the suite. Once again, thank you for the time you took to share your thoughts with us and look forward to welcoming you back for a...

Reviewed 3 weeks ago via mobile

It was amaizing time, staff are welcoming and helpfull. Lication is excellent with access to metro and taxis.big mall of emirate to shop, excellent internet connection and friendly and homely place to stay

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Helpful?
2Thank Stephen M
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear Stephen M, Thank you for taking the time to review our hotel. I am happy that we were able to meet your expectations and that you enjoyed our convenient location, connection to Mall of the Emirates and metro. Once again, thank you for choosing the Sheraton Dubai Mall of the Emirates Hotel and hope to welcome you back in...

Egypt
Reviewed 3 weeks ago via mobile

My first choice in Dubai ,near to the mall of Emirates all staff is helpful and kind,special thanks to tamer ,Ramadan,Philip they take care of my reservation and my stay.reception staff is very friendly

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Helpful?
3Thank moh1964
SheratonMOE, General Manager at Sheraton Dubai Mall of the Emirates Hotel, responded to this review

Dear moh1964, Thank you for taking the time to share your feedback with us. I am happy to hear that our associates were able to make your stay as comfortable as possible and rest assured that I have shared your kind comments will all the team, in particular with Tamer, Ramadan and Philip. Once again, thank you for choosing our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Besh
Besh
Cuisines: Turkish, Middle Eastern, Barbecue
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly connected to the world-renowned mall, the Sheraton Dubai Mall of the Emirates Hotel is a gathering place for corporate travelers, vacationers, and shoppers alike. The hotel is centrally located, with easy access to such destinations as Jumeirah, Dubai Marina, Jebel Ali Free Zone, and Dubai World Trade Center. Dubai International Airport (DXB) is only 20 minutes away by car. ... more   less 

Additional Information about Sheraton Dubai Mall of the Emirates Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Mall of the Emirates, Dubai 450309, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $189 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Dubai Mall of the Emirates Hotel 5*
Number of rooms: 481
Reservation Options:
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Also Known As:
Pullman Dubai Mall Of The Emirates Hotel Dubai
Hotel Style:
#43 Romantic Hotel in Dubai
#47 Business Hotel in Dubai
#52 Family Hotel in Dubai
#54 Spa Hotel in Dubai
#76 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Dubai Mall of the Emirates Hotel staff and other travellers.
45 questions
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Questions? Get answers from Sheraton Dubai Mall of the Emirates Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the non-smoking suite”
  • Locker facility
  • The couch
  • TV in the bedroom as well. Entrance to the bathroom
  • study desk - we moved the coffee machine here
  • entrance to the WC area and closet
  • entrance to the suite
  • Living room
  • shower area and bathtub
ShinyBee, 22 May 2017 | Read review
“Can select a room with a distant sea view. Generally, the views in the location are good.”
Changjo88, 17 May 2017 | Read review
“Higher levels for the best views”
RoslynP114, 16 May 2017 | Read review
“advise smoking or non-smoking”
sarahbailey2017, 16 May 2017 | Read review
“Any room on the higher floors have great views”
SimonD539, 16 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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