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Emirates Grand Hotel

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Emirates Grand Hotel
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760 Reviews from our TripAdvisor Community

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Showing 597: English reviews
Mumbai (Bombay), India
Reviewed 20 May 2016 via mobile

For what I paid for a 3 night stay here it was worth it. It's a good location for travelling around & it's easy enough to get a taxi or use the metro from here. I found the room okay - the furniture in the living area was a bit worn & shabby but we were hardly in the hotel...

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Helpful?
Thank kn0ck
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, It's with great pleasure hosting your stay in the city. Thank you so much for choosing Emirates Grand Hotel and posting your review after your experience. I am happy and pleased that you have liked and enjoyed your days with us. your concern about our living room had been brought to concerned department and consider for improving...

Niseko-cho, Japan
Reviewed 18 May 2016

The location is convenient. Minutes walk from the nearest train station and 20 minutes drive from the International Airport. The pool isn't superb but had complimentary drinks to cool you from the sun. The room has separate air-conditioning per room. There is a small supermarket in the building behind the hotel and a sports bar that serves alcohol is in...

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Helpful?
Thank Satoshi N
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Please accept my appreciation and thanks for posting your positive review about Emirates Grand Hotel. Your commendations have been noted and it's great to know that you had a wonderful stay with us. This is a great encouragement for the travelers out there searching for a convenient place to stay in the city. I hope this will...

Reviewed 17 May 2016 via mobile

Fantastic facilities....close to rail link 2mins walk ..which is quick travel to old and new town...easy to get around on this transport...organised trip to Abu Dhabi sand dune safari ....Grand Prix close ..very exciting...they are getting more airports and infrastructure ready for Expo 2020...very hot..people friendly..buy your tickets early for the Burj...plenty places of interest and shopping....

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Helpful?
Thank Brian J
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, It is such a great pleasure having a leisure guest like you. I believed you have explored many places in the UAE and thank you very much for choosing our hotel to spend your nights while enjoying daily trips. Thank you as well for your time in letting other travelers know about your experience with us. it's...

Curitiba, PR
Reviewed 15 May 2016 via mobile

Ideal location, 5 minutes walk from the train station and is a 15 minute drive to Dubai International Airport. Easy access to Marina Walk, Dubai Mall and the tallest building in the world, Burj Khalifa, which is a 10 min drive. The restaurant located on the 43rd floor offers panoramic views of the Arabian Sea and a varied international menu.

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Helpful?
Thank Ricardo G
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Greetings from the Emirates Grand Hotel, Dubai, UAE. I would like to thank you for posting your review about your stay with us. I am pleased to know that your stay with us had been great. At the Emirates Grand Hotel, it is always our highest mission to deliver comfort to our guests. Thank you very much...

Reviewed 14 May 2016

Don't book. It's old. Front desk and staff are clueless and very rude. Towels are old Rooms are very small You will be constantly harassed by sales reps selling you to visit other hotels in the region Close to Dubai Mall Close to Restaurants and Coffee shops

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Helpful?
Thank Wais M
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you for your time in posting your review about your stay at the Emirates Grand Hotel. I would like to ask for an apology about the inconvenience we might caused during your stay. You concerns have been acknowledged and relayed to the respective departments to change and improve our service. I hope this experience will not...

New Delhi, Delhi, India
Reviewed 12 May 2016

it was nice experience staying in emirates grand hotel, poor swimming pool but other things very nice,location is really really good. opposite emirates grand appartment. it is 46th floor building, buffet breakfast served at 44th floor.

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Helpful?
Thank mohit9850
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Greetings from the Emirates Grand Hotel. Thank you so much for your time in posting your review. I am so glad that you had a great stay with us. I am looking forward for another days of your stay with us soon where you can again experience our exceptional hospitality. Again thank you for choosing us to...

Jeddah, Saudi Arabia
Reviewed 7 May 2016 via mobile

I stayed there as an exhibitor for my company at the ATM for four nights. The strange thing is that they kept asking me for cash guarantee which made feel quite unwelcome. They even dropped a letter in my room the next morning stating that I immediately pay up ASAP as I have used up my previously paid guarantee. Speaking...

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Helpful?
Thank Sayed Ahmad N
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Greetings from the Emirates Grand Hotel. I would like to thank you for taking time in posting your review about your stay with us. Please accept my sincere apology for the inconvenience we might caused you during your stay. Your review have been noted and will be discussed with the concerned departments for consideration to avoid such...

Dubai, United Arab Emirates
Reviewed 6 May 2016 via mobile

If you are staying here, make sure to ask for a high floor! The drop in/off is very disorganised and the card block the road, making a symphony of honks at 3am! You get a comfy bed, but noise around you won't let you sleep! It's too bad that they don't seem to recognise it is a problem and resolve...

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Helpful?
Thank DaniCecilia
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, Thank you very much for posting your review towards Emirates Grand Hotel. I sincerely apologize for the inconvenience we have caused. It was not our intent. Your feedback had been brought to the concerned departments and is now being put into considerations to make Emirates Grand Hotel one of the best place to live in Dubai. Once...

Reviewed 4 May 2016 via mobile

After a terrible experience for one night at the sister Emirates Grand apartment (separate review submitted) it was such a joy to walk across the road and check into this hotel. But we would have loved this anyway. We were treated so well from the moment we arrived. Even though we were early for check in, our room was almost...

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Helpful?
Thank Jo W
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, It's with great pleasure to acknowledge your commendation about our hotel. Thank you very much for choosing to be with us and posting this after your stay. At the Emirates Grand Hotel, it is always our highest mission to deliver satisfaction to our every guest. And it was again realized with you who have liked and enjoyed...

Reviewed 3 May 2016 via mobile

The staff in the Grand Emirates Hotel are really caring professional and willing to help in anything and thanks a lot to Khurshid a receptionist for the special treatment! I re commend to everyone for an unforgettable holiday in the Dubai the Grand Emirates Hotel! V. M. from Italy

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Helpful?
Thank Monika88p
gil_pombo, Manager at Emirates Grand Hotel, responded to this review

Dear Valued Guest, It's with great pleasure to know that your stay at the Emirates Grand Hotel had been great. Thank you very much for your positive review about our hotel that will sure encourage your fellow travelers to stay with us on their visit to Dubai. Your commendation about Khurshid is highly appreciated. I will definitely relay your appreciation....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Conveniently located in the heart of the commercial district, on Dubai’s prominent Sheikh Zayed Road, the alcohol-free 47-storey Emirates Grand Hotel is offering a panoramic city and Arabian Sea views. The tallest building in the world,The Burj Khalifa, and the largest Mall in the Middle East – Dubai Mall is reachable within less than 10 minutes driving, opposite Financial Center Metro Station, easily accessible to the Dubai International Financial Center, Dubai International Convention and Exhibition Center, Dubai World Trade Center, and just 15 minutes drive away from Dubai International Airport and 5 minutes from the golden sands of the Jumeirah Beach Park.Wi-Fi is available.Guests have access to the rooftop pool offering a panoramic city and Arabian Gulf views, and the fully equipped fitness center as well as a tennis court. A wellness center which includes a sauna, a hot tub and a steam room is also available. The Emirates Grand Spa offers a wide range of body treatments and facials.Enjoy home cooked meals at our world class restaurants, and the famous Arabic shesha, also well known as hubbly bubbly is served either on the rooftop lounge or in the garden area.relax with your favorite beverage at the roof top terrace.Plan a meeting in any of our four meeting rooms fully equipped with contemporary audiovisual facilities and business center guarantees every function to be a success. ... more   less 

Additional Information about Emirates Grand Hotel

Address: Emirates Grand Hotel Sheikh Zayed Rd | Metro Stop, Dubai 0000, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $120 - $369 (Based on Average Rates for a Standard Room)
Number of rooms: 430
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline and Asiatravel.com Holdings so you can book your Emirates Grand Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#114 Spa Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Emirates Grand Hotel staff and other travellers.
19 questions
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Questions? Get answers from Emirates Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views of the Arabian Gulf (Persian Gulf) on the western face of the hotel. Views of the Burj Khalifa on the southern side.”
 of 5 bubbles michaeltS2686ZS, 25 Mar 2017 | Read review
“every room its not deferment”
 of 5 bubbles esi922, 4 Mar 2017 | Read review
“Ask for a room at the back or sides”
 of 5 bubbles ObjectiveGp, 1 Mar 2017 | Read review
“The rooms on the higher floors have a good view even on the backside of the hotel.”
 of 5 bubbles devanshs2017, 22 Feb 2017 | Read review
“rooms at back of hotel may be quieter though we were very comfortable front of hotel”
 of 5 bubbles 707anneo, 21 Feb 2017 | Read review
5 of 5