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Jumeirah Zabeel Saray

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4,630 Reviews from our TripAdvisor Community

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There are newer reviews for Jumeirah Zabeel Saray
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Showing 3,939: English reviews
Kettering, United Kingdom
Reviewed 6 days ago NEW

This is the best hotel I have ever stayed in, the opulence of this hotel its just fabulous, the spa is the best I have ever been in. The staff, the food everything is just fantastic. its so clean everywhere I cannot praise it enough and the staff are charming and more than helpful. I was so overwhelmed by everything...

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Helpful?
2Thank ldickens931
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, Thank you so much for such a wonderful review. We are delighted that you enjoyed your stay with us. We have shared your feedback with the colleagues and they will be delighted to know that their efforts are well recognized. We look forward to welcoming you back soon. Best regards, Nandana A Wirasinha Executive Assistant Manager

Plymouth, England
Reviewed 1 week ago

My husband and I have recently stayed at this hotel for 5 nights and to say it exceeded our expectations is an understatement. On arrival the impressive reception area is absolutely stunning and the check in was swift and hassle free. We stayed in a king size sea view room and could not find fault with the room, the bathroom...

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3Thank Chris_n_Jude
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Chris and Jude, Thank you for such a positive review. We are delighted that the team could deliver a memorable holiday experience to your family. I have taken the liberty of sharing your great feedback with the team. They will be delighted to know that their efforts are recognized by our guests. I am personally happy that I could...

Sydney, Australia
Reviewed 1 week ago

We stayed 5 nights in this hotel as part of a Luxury Escapes deal where you get all of these inclusions for a great price. The hotel and facilities are so opulent and staff are great and very friendly. I probably would not stay there again for the following reasons: 1 The hotel is located on the Palm which meant...

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Helpful?
Thank Gregory O
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Mr Gregory, Thank you for your review. We have taken note of the points you have mentioned in your review. We do agree that we are located a little further away from the mainland however there are plenty of Taxis available in addition to the hotel shuttle which operate also at regular intervals. Taxis are relatively inexpensive and are...

London, United Kingdom
Reviewed 1 week ago

Six of us stopped in Dubai for four days and stayed at the Jumeirah Zabeel Saray on The Palm Island. What a luxury hotel. Cannot really fault ANYTHING! From the spa to the restaurants, room service, shops. Staff very efficient, polite and professional. Definite five star, but not cheap!

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Helpful?
Thank wacky999
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, Thank you for a great review with regards to our resort. We are very happy to see that we could deliver an experience that you enjoyed and trust that you will return to us in the near future. Best regards, Nandana A Wirasinha Executive Asst. Manager

Christchurch, Canterbury, New Zealand
Reviewed 1 week ago via mobile

We stayed for three nights here and firstly it is too far away from the hub of activities if you have a family . It would be best to stay in Jumeirah beach area. The talise spa is special but children are not allowed in unless over 16yrs. I did have the most amazing hamman with Fatimeh,she was excellent. The...

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Thank Margie F
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest Thank you for your email. I apologize for the delay in check in and this has been addressed with the departmental managers for corrective action. With regards to the feedback regarding the beverage prices, I would like to correct some of the pricing you have mentioned here. The hotel charges AED 45 for Asahi, Budweiser, Tiger, Sol. Amstel...

birmingham, england
Reviewed 1 week ago via mobile

Spent 7 nights at this beautiful hotel with my family; me and my husband and our 2 boys aged 8 and 3. The hotel was truly wonderful. Room was so spacious and clean, beds really comfortable and that staff couldn't do enough for you! We stayed half board and the choice of restaurants was amazing at all of the surrounding...

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Helpful?
3Thank Holidaytime2
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, Thank you for taking the time to share your experience with our guests. We are delighted that we were able to deliver a holiday that is memorable for you and your family. Your feedback has been shared with colleagues and they will be delighted to read that their efforts are so well recognized and appreciated by the guests....

Emirate of Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

This is an excellent Brunch. Something for everyone here and excellent quality. The staff are efficient and friendly. I am surprised is wasn't busier as it really was very good. A big shout to Chef Sudeep who personally made scrambled eggs with black truffle as we had heard it was a standout dish! Apparently it is only available at the...

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Helpful?
Thank Carrie W
EAM-JZS, Manager at Jumeirah Zabeel Saray, responded to this review

Dear Guest, Thank you very much for your review. We are glad that you enjoyed your Imperium brunch experience. We have shared your feedback with Chef Sudeep and the team and he is much appreciative of your comments. We look forward to welcoming you back. Best regards, Nandana A Wirasinha Executive Asst. Manager

London, United Kingdom
Reviewed 1 week ago

Thank you yet again to the team at JZS. From arrival to departure my family and I were given 5 star treatment. Special thanks to the team in the club lounge ran by Hamza who was always smiling, not phased by anything and supported our many requests. Also to Danry who as always goes the extra mile and Joseph serving...

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1Thank seanpurvis
Reviewed 1 week ago via mobile

This hotel, the food,its location and most importantly it's staff are absolutely amazing. We are staying for 8 nights on honeymoon and in a deluxe Arabian themed suit with a sea view. We have luckily dined in all 7 restaurants and the quality of the food is fabulous. The staff are friendly and so so nice and well mannered and...

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1Thank Ashleigh J
Cardiff, United Kingdom
Reviewed 1 week ago

Arrived here Jan 4th with my husband and two daughters, 4 & 6 .First impressions of the hotel-wow!!! The christmas decorations were incredible, the marble floors, the gold sinks! This hotel is beyond grand. The staff are absolutely amazing, really friendly and you feel like your the only guest in the hotel you are treated that well. One member of...

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1Thank Emma G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Jumeirah Zabeel Saray

Address: The Palm Jumeirah, Crescent Road West | PO Box 27722, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $344 - $972 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Zabeel Saray 5*
Number of rooms: 442
Reservation Options:
TripAdvisor is proud to partner with Jumeirah International, Expedia, Travelocity, Hotels.com and Booking.com so you can book your Jumeirah Zabeel Saray reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Zabeel Saray Hotel Dubai
Hotel Style:
#12 Family Hotel in Dubai
#15 On the Beach Hotel in Dubai
#18 Romantic Hotel in Dubai
#21 Business Hotel in Dubai
#37 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Zabeel Saray staff and other travellers.
240 questions
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Edinburgh, United Kingdom
Cardiff, United Kingdom

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Questions? Get answers from Jumeirah Zabeel Saray staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“5th Floor if you want a view. City view best for sea view with all day sun.”
 of 5 bubbles PeterC157, 21 Jan 2017 | Read review
“King sea view room on 3rd or 4th floor.”
 of 5 bubbles Chris_n_Jude, 16 Jan 2017 | Read review
“Either side is good, marina or beachside”
 of 5 bubbles gregoryo162, 15 Jan 2017 | Read review
“Book a club room”
 of 5 bubbles seanpurvis, 13 Jan 2017 | Read review
“Please choose a high floor”
 of 5 bubbles EmmaG998, 10 Jan 2017 | Read review
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