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Rixos The Palm Dubai

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Rixos The Palm Dubai
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2,364 Reviews from our TripAdvisor Community

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Showing 1,481: English reviews
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Reviewed today NEWvia mobile

As a family of four with girls aged 8 and 14 we stayed at the hotel for 3 nights. The place was fabulous , we were welcomed by a very warm reception and surprised to be upgraded but when disappointed not to have a balcony Mr. Salmaan the manager informed us that we could view another room which would be...

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Thank Sobszub D
Munich, Germany
Reviewed yesterday NEWvia mobile

I come from munich first time rixos really take pleasure... the room is very clean the food is fantastic... and I was training in fitness every day... the gym is really nice and they have the best fitness trainer bulent in town. He is a real expert in doing his job and he helped me a lot how doing right......

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Thank stef19123
Greater London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Very good hotel. Staff extremely accommodating . Just been told to write more. Food much better than I do myself. Know a couple of fiends who wouldn't have left the dining rooms. Every area clean and continually being cleaned. Room, balcony and view very good.

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Thank AJC26082015
Reviewed 2 days ago NEWvia mobile

We stayed at hotel one week. The food was nice but many different things happened during our stay. One of them is described below At the end the receptionist issued us an invoice with attempt to overcharge us for £300. We spent 40 minutes in order to understand what happened. We asked to provide to us every single receipt. It...

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Thank Ross L
Reviewed 2 days ago NEWvia mobile

Hi, We have been coming to Dubai for the last twelve years mostly staying at the Atlantis or Jumeirah Beach hotels. So finding hotels in Dubai that are focussed on being family friendly is very important to us when planning a family holiday. The Rixos certainly is... So I'm sad to be finishing another memorable stay here at the Rixos....

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1Thank Zahira H
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Fourth time returning (should say enough....), brought my Mother this time. Excellent as usual. Love that the same staff stay here... Also says a lot, from Christian at Reception to the SPA Manager Leyla in Anjana, love seeing familiar faces. Facilities are excellent, staff are excellent. Was slightly disappointed as my sole, single request was for a room on the...

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2Thank LondonerAbroad29
belfast
Reviewed 4 days ago NEW

Stayed here after coming off a cruise ship in Dubai. I wish my wife and I had missed the cruise and stayed here the whole time. Anniversary wine and cake and a cabana voucher left for us in room. Staff are fantastic, all very friendly, welcoming and wanting to help in any way. Rooms are very nicely laid out. Bathroom...

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Thank BelfastBilly
Reviewed 4 days ago NEWvia mobile

Good.Anju, friendly and informative with best decor on our last dinner. Norman added special candle cake with message bearing "have a safe flight"wow! Comfort of bed could be improved.toilet seat was broken.there was no hammock as advertised

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Thank Tshidi N
RixosThePalm D, Guest Relations Manager at Rixos The Palm Dubai, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 4 days ago NEW

The family and I returned again to the Rixos. The hotel is in a great location to escape the hustle and bustle of Dubai. The service was very good and food was excellent. The UAI (Ultra All Inclusive) option proved an excellent value option.

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Thank James2305
London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Room excellent. Food excellent. Service not good. Didn't get an extra bed in the room as requested. No welcome gift for return customer. No beach cabana or flowers on arrival for my family as promised with senior suite. Upset with the service and spent £5,000+ on the room for four nights so it is OK but just because of location....

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Thank LuxuryTraveller12345

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Spa
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on an unrivalled spot on Palm Jumeirah's Eastern Crescent, the resort boasts 230 guest rooms and suites, each commanding unparalleled views of the Arabian Gulf and Dubai's panoramic skyline. Its collection of nine restaurants and bars, including the world-renowned Eden Beach Club, provide a dynamic dining and night-life experience while Rixos Royal Spa provides a haven of serenity and relaxation. Characterised by modern interiors and renowned for its superb hospitality, the resort is a popular destination for families, couples and groups alike, offering a comprehensive programme of daily activities for guests as well as unique selection of venues for meetings and events. The resort is 45 minutes away from the Dubai International Airport and can be accessed both via the road, by boat and by helicopter at the resort's private jetty and helipad. ... more   less 

Additional Information about Rixos The Palm Dubai

Address: East Crescent Plot C-40 | The Palm Jumeirah, Dubai 18652, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $282 - $980 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos The Palm Dubai 5*
Number of rooms: 230
Reservation Options:
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Hotel Style:
#12 On the Beach Hotel in Dubai
#24 Spa Hotel in Dubai
#31 Luxury Hotel in Dubai
#60 Romantic Hotel in Dubai
#70 Family Hotel in Dubai
#118 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Rixos The Palm Dubai staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the premium suite even if its a little extra money”
 of 5 bubbles 996abhinavp, 15 Feb 2017 | Read review
“Quiet floor”
 of 5 bubbles kenandjulia2017, 15 Feb 2017 | Read review
“every thing was perfect with the sea view except the toilet seat cleanliness and the mirror on the top of the bed has many finger prints .”
 of 5 bubbles shaimaobaid, 13 Feb 2017 | Read review
“Most are sea view. We were in 2116”
 of 5 bubbles VikkiH_B2013, 11 Feb 2017 | Read review
“Sea view rooms are fabulous”
 of 5 bubbles nuketa2016, 6 Feb 2017 | Read review
5 of 5