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Rixos The Palm Dubai

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2,540 Reviews from our TripAdvisor Community

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Showing 1,589: English reviews
Reviewed 25 January 2017

Was a guest at Rixos for 6 days. I have never been to hotel with such a five stars service & staff. Gary from the lobby service was such a great guy. Very professionell, personal, very detailled, helpful and just nice. I can highly recommend that place and will will come back for sure. Thanks for a beautiful week.

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Helpful?
Thank Christoph P
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this review

Dear our valued guest! Thank you for sharing your experience with us. We are glad to know that our efforts to make your stay comfortable are appreciated. We are grateful to you for recognizing our colleagues, your kind words will be conveyed to Gary accordingly. It was an honor for us to have you as a guest in our hotel...

London, United Kingdom
Reviewed 25 January 2017

We needed to mark our last holiday as a couple and wanted some sunshine and luxury not too far from London... Dubai always ticks that box. We decided to stay on the Palm as we've always wanted to. Rixos stood out as having a good all inclusive set up and a no fuss easy peasy sort of holiday perfect for...

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1Thank NeevSpencer
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this review

Dear our valued guest! Thank you for sharing your experience with us. We are glad to know that our efforts to make your stay comfortable are appreciated. It was an honor for us to have you as a guest in our hotel and we look forward to welcoming you back. Sincerely yours, Elis Seval Uluyer Guest Relations Manager

Angelholm, Sweden
Reviewed 23 January 2017 via mobile

We had a really good week in this hotel. We had high expectations before and our experience was even better. * Food - breakfast was really good and dinner had a good variety of choices * Room - our room had a stunning view and was well cleaned * Service - everyone from service desk, waiters to pool personnel made...

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Helpful?
Thank xxxxxttttt
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this review

Dear our valued guest! Thank you very much for sharing your experience with us via such a great review. We are glad to know that our services have met your expectations. We are grateful to you for recognizing our colleagues, your kind words will be conveyed to them accordingly. Looking forward to welcoming you back in our hotel. Sincerely yours,...

A TripAdvisor Member
2 reviews
4 helpful votes
Reviewed 23 January 2017 via mobile

After six month, another trip to this wonderful hotel was called for. This time it was even better than the first, if that where possible :-) As always, the facilities are wonderful, clean, and understatedly elegant. However, the single best aspect of the hotel are the staff. Everyone of them, have a smile, always willing to help, go above and...

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Thank A TripAdvisor Member
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this review

Dear our valued guest! Thank you for sharing your experience with us via such a great review. We are glad to know that our efforts to make your stay comfortable were appreciated. We are grateful to you for recognizing our colleague, your kind words will be conveyed to Mr. Bulent accordingly. Sincerely yours, Elis Seval Uluyer Guest Relations Manager

Edinburgh
Reviewed 23 January 2017 via mobile

Stayed two nights on stopover to Australia. Views from this hotel are breathtaking! Pool gorgeous. Breakfast and dinner of a great standard. Five star all the way and beautifully decorated for Christmas. The children loved the kids club and play park , though we just made a brief visit as a family. Staff very welcoming. Only point of view improvement...

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Thank JMurphyEdinburgh
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this review

Dear our valued guest! Thank you for finding time to share your experience with us. We are glad to know that you appreciated our staff hospitality and the level of hotel facilities. However kindly accept our apology for the inconveniences you have faced. It was an honor for us hosting you in our hotel and we hope to see you...

lebanon
Reviewed 22 January 2017 via mobile

As soon as I arrived the valet parking team all of them Daniel, Joseph a Philippine girl and all the team they are very friendly, very welcoming and super nice. Then we went to check in firat took good care of us by giving us a great room. Yerner helped with the luggage also super friendly explaining everything in the...

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Thank lunaelbatal
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this review

Dear our valued guest! Thank you very much for your kind feedback about our hotel. We are glad to know that our services have met your expectation. We are grateful to you for recognizing our colleagues, your kind words will be conveyed to them accordingly. It was our pleasure having you with us and we are looking forward to seeing...

Reviewed 20 January 2017 via mobile

I would just like to take a moment to express how truly thankful I am to you and your team! We had the most amazing stay at your hotel!! The service and food was exceptional! Your breakfast buffet is one of the best I have ever had. It was a real 5* spread. I was honestly felt like a King....

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3Thank Morgan_doll
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this review

Dear our valued guest! Thank you very much for this impressive review. We are happy to know that our services have met your expectations and our efforts to make your stay comfortable are appreciated. It was a pleasure for us to have you as a guest in our hotel and we are looking forward to seeing you again. Sincerely yours,...

lancs
Reviewed 20 January 2017

Absolutely amazing stunning hotel, staff are welcoming and helpful, especially houssam on reception, stayed here 2 nights then moved on to the atlantis , the rooms here are pristine, more like a 6 star hotel compared to the b+b rooms in atlantis!!! pool bar is brilliant , pool is heated in winter, all inclusive upgrade is a must , unlimited...

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4Thank JUDITHCHARMERSHA
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this review

Dear our valued guest! Thank you very much for finding time to write this amazing review of our hotel. It was our honor hosting you in our hotel and we are pleased to know that you appreciated our staff hospitality, food selection and hotel facilities. We are grateful to you for recognizing our colleagues, your kind words will be conveyed...

London, United Kingdom
Reviewed 13 January 2017

NEGATIVE; 1 While selling restaurant services on the beach, the hotel at the same time runs functions outdoors, all guests have to listen to endless speeches and confusing music videos,, in my case from 18.45 - 24.00 hours. No way to go to sleep. Make your mind up...families or conventions. What is your primary market at night time?? 2 The...

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11Thank LondonWolfeee
Warsaw, Poland
Reviewed 7 January 2017 via mobile

While living in Palm myself, I nearly weekly visit this place. What attracks me there? They have great parties, several clubs, lately they newly opened Rixos beach club at inner yard, where they bring really good DJs and make live artist performances at very reasonable price. All clubs has nice beach set up. Food has never disppointed us, they have...

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3Thank indre06
RixosThePalm D, Manager at Rixos The Palm Dubai, responded to this review

Dear our valued guest! Thank you very much for finding time to write this nice review. It was our pleasure hosting you in our properties and we are delighted to know that you enjoyed our food selection and hotel facilities. We are grateful to you for recognizing our colleagues, your kind words will be conveyed to Mr. Bulent accordingly. Sincerely...

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Amenities

Highlights
  • Beachfront
  • Spa
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located on an unrivalled spot on Palm Jumeirah's Eastern Crescent, the resort boasts 230 guest rooms and suites, each commanding unparalleled views of the Arabian Gulf and Dubai's panoramic skyline. Its collection of nine restaurants and bars, including the world-renowned Eden Beach Club, provide a dynamic dining and night-life experience while Rixos Royal Spa provides a haven of serenity and relaxation. Characterised by modern interiors and renowned for its superb hospitality, the resort is a popular destination for families, couples and groups alike, offering a comprehensive programme of daily activities for guests as well as unique selection of venues for meetings and events. The resort is 45 minutes away from the Dubai International Airport and can be accessed both via the road, by boat and by helicopter at the resort's private jetty and helipad. ... more   less 

Additional Information about Rixos The Palm Dubai

Address: East Crescent Plot C-40 | The Palm Jumeirah, Dubai 18652, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $252 - $920 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rixos The Palm Dubai 5*
Number of rooms: 230
Reservation Options:
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Hotel Style:
#12 On the Beach Hotel in Dubai
#24 Spa Hotel in Dubai
#32 Luxury Hotel in Dubai
#60 Romantic Hotel in Dubai
#70 Family Hotel in Dubai
#118 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Rixos The Palm Dubai staff and other travellers.
176 questions
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London, United Kingdom
over a year ago

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Questions? Get answers from Rixos The Palm Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are huge with views. If you want lux - try a suite.”
Barbarryan, 23 Apr 2017 | Read review
“5th and 6th floor balconies have the perfect view of Dubai from this hotel”
mattimo45, 20 Apr 2017 | Read review
“All rooms good.”
quantumLondon, 20 Apr 2017 | Read review
“All the rooms are fantastic, I have experienced the luxury stay in a range of different rooms and they have never disappointed me!”
pembeh2013, 20 Apr 2017 | Read review
“All inclusive definitely worth money”
AnitaCliff1, 18 Apr 2017 | Read review
5 of 5