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Crowne Plaza Hotel Dubai

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#137 of 543 Hotels in Dubai
Certificate of Excellence
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1,299 Reviews from our TripAdvisor Community

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Showing 1,104: English reviews
Reviewed 2 weeks ago via mobile

That hotel and club and behavior of your clerk... Lovely and happy woman was very very wonderful... I appreciate them. Foods are very good Services of clerk is wonderful Cleaning is in the best rate It placed in good area

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Helpful?
Thank Sahar3824
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Sahar3824, Thank you for choosing Crowne Plaza® Dubai and for taking the time to share a review of your stay here on Tripadvisor. Thank you for your comments about the food, service, cleanliness and location. I will be delighted to share your feedback with the management team and staff. We hope to welcome you back in the near future....

London, England
Reviewed 2 weeks ago

One of the original luxury hotels in an up and coming Dubai, I have been staying here when I visit Dubai since 1996 and witnessed all the changes. In all that time some things have never changed and that is the great location of the hotel and the excellent staff for whom nothing is too much trouble. The interior of...

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Helpful?
Thank Hellbender
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Hellbender, We are pleased to note a wonderful feedback that you shared of Crowne Plaza® Dubai. Thank you for your continuous support. I will be delighted to share your comments with the management team and staff. We aim to continuously improve our products and services to give our valued guests like you something to look forward to. Thank you...

Brisbane, Australia
Reviewed 2 weeks ago via mobile

This is a good hotel. Easy to get to airport from the metro station a few blocks away (allow 45 mins from hotel to airport check in). Good wifi. Friendly staff. The room service was well priced and very tasty!

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Helpful?
Thank BLOGAN1984
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear BLOGAN1984, We thank you for sharing a review of your stay at Crowne Plaza® Dubai. Thank you for your comments about the hotel’s location, Wi-FI connection, food and value. I will be delighted to share your feedback with the management team and staff. We definitely look forward to having the opportunity to welcome you back in the near future....

Reviewed 2 weeks ago

I was advised to try this hotel by an acquaintance. The hotel is old-style, but it had all the up-to-date comforts and facilities. The hotel staff is great and very friendly. I would highly recommend this hotel! Will stay with them the next time I am visiting Dubai too.

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Helpful?
Thank Aruni K
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Aruni K, We are pleased that you had a great overall experience at Crowne Plaza® Dubai. Thank you for taking the time to share a wonderful feedback here on Tripadvisor. I will be delighted to share your comments with the team. We greatly appreciate your recommendation and we look forward to having you back in the near future. Sincerely,...

Reviewed 2 weeks ago via mobile

Rooms were nice and comfortable, variety of choices for breakfast and lunch. Meeting room excellent. Hotel could do with little bit of modernization. Metro station near the hotel meant it was easy to travel around the city.

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Helpful?
Thank mhspdl
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear mhspdl, Thank you for taking the time to write a review of your stay at Crowne Plaza® Dubai here on Tripadvisor. We are pleased that you had a comfortable overall stay. Thank you for your comments about the variety of food, meeting rooms and the hotel’s location. Your feedback will be shared with the management team. We hope to...

Reviewed 2 weeks ago via mobile

Excellent spot to have dinner for all the meat-lovers out there! I truly enjoyed the food - variety was great as well as the taste. We had heard of this restaurant from a friend of ours and decided to check it out. Best decision ever!! Special thanks goes to the restaurant staff who took good care of us - Bijesh,...

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Helpful?
Thank jnastasia
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear jnastasia, We are pleased that you enjoyed your dining experience at Chamas Churrascaria and Bar. I will be delighted to share your feedback with the team. Thank you for your recommendation and we definitely look forward to having you back soon. Sincerely, Georges Farhat General Manager, Crowne Plaza® Dubai

Reviewed 3 weeks ago via mobile

One of the busiest hotel and good service by the staff. Will take care from arrival at the Airport up to the bed. Lots of dining options and good locations . Very flexible , thanks for Farahat and Noushad . This is my home in Dubai now.

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Helpful?
2Thank Pk B
Crowne Plaza D, Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Pk B, Thank you for sharing a wonderful review of your stay at Crowne Plaza® Dubai. We are thrilled that you had a relaxing overall stay and that our staff managed to exceed your expectations. I will be delighted to share your comments with the management team and colleagues. Thank you for your recommendation and we definitely look forward...

istanbul
Reviewed 3 weeks ago

The location is great for any purpose of visit.There are good bars and restaurants in the hotel and around the hotel.Breakfast is good and efficient.There is a close by metro station.Trade center is just across the main street.Great that it does not become dead after office hours on the contrary becomes lively.Many shops selling all one would need.Hotel guests do...

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Helpful?
1Thank yavuzIstanbul
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear yavuzIstanbul, We are pleased that you had a great experience at Crowne Plaza® Dubai and thank you for sharing a review here on Tripadvisor. I will be happy to share your feedback with the team. We are delighted that you enjoyed the location and breakfast. We hope to welcome you back on your next visit to Dubai. Sincerely, Georges...

Beijing, China
Reviewed 3 weeks ago

The good: Very helpful and friendly staff from reception to housekeeping. Excellent. Very good location: about 20 minutes maximum from most spots in the city. Very good breakfast and dining options in the hotel and nearby. The bad: The check-in process is ridiculous. In the 21st century, when everything is or can be digitised and efficient, it is absolutely unacceptable...

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Helpful?
1Thank VaguelyVagrant
Crowne Plaza D, General Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear “VaguelyVagrant”, Thank you for taking time to share your feedback on your recent visit with us. We are sorry to hear that we have failed to meet your expectations. We do appreciate your feedback as it helps us in improving our services for future guests of the hotel like yourself. In the meantime, we thank you for your comments...

Alexandria, Egypt
Reviewed 3 weeks ago

the hotel location is great, i have been visited Dubai many times over many years ago, first time used this hotel, a lot of restaurants, many choices to spend good time on it. good foods, highly recommended for the business trip,

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Helpful?
1Thank Mohamed A
Crowne Plaza D, Manager at Crowne Plaza Hotel Dubai, responded to this review

Dear Mohamed A, We are delighted that you had a great stay at Crowne Plaza® Dubai and thank you for taking the time to share a review of your stay here on Tripadvisor. I will be pleased to share your feedback with the management team and staff. We look forward to having you back in the near future. Sincerely, Georges...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Productivity and comfort come together at Crowne Plaza(R) Dubai, which sits in the heart of Dubai's business district. With 15 meeting spaces, spacious guest rooms and wide-ranging amenities, we're redefining the business travel experience. Situated across the street from the Dubai World Trade Center, the Crowne Plaza(R) is one of the most conveniently located hotels on Sheikh Zayed Road. The Dubai Metro lies a few steps away, and complimentary hotel shuttles offer regular service to Kite Beach and the Dubai Mall. If you're in town on business, our dedicated team of event planners can help you execute seamless events in our innovative meeting rooms or our ballroom that accommodates up to 1,800 people. Stay connected with free Wi-Fi access throughout the hotel, and visit the business center for your printing needs. When you're ready to relax, cool off in our outdoor pool or unwind with a massage, sauna and steam bath at the Crowne Fitness. You can also meet friends or hold quick business meetings in one of our 13 on-site restaurants and bars. At the end of the day, enjoy the amenities of your guest room. Drift off to sleep with the help of our special Sleep Advantage system, which includes relaxing aromatherapy kit and ultra-soft premium bedding for the ultimate hotel accommodation in Dubai. ... more   less 

Additional Information about Crowne Plaza Hotel Dubai

Address: Crowne Plaza Dubai Al Nahyan Road Sheikh Zayed Rd, Dubai 23215, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $222 - $588 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Hotel Dubai 5*
Number of rooms: 568
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Hotwire, Booking.com, Expedia, IHG, Travelocity, Odigeo and Priceline so you can book your Crowne Plaza Hotel Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dubai Crowne Plaza
Crowne Plaza Dubai
Crown Plaza Dubai
Crown Plaza Hotel Dubai
Hotel Style:
#86 Romantic Hotel in Dubai
#86 Business Hotel in Dubai
#104 Family Hotel in Dubai
#126 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Dubai staff and other travellers.
24 questions
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Questions? Get answers from Crowne Plaza Hotel Dubai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floors, for example 1608 is spacious, but not the best view”
 of 5 bubbles Issanasrawi, 4 Dec 2016 | Read review
“Rooms facing southwest have a great view, and you can catch a glimpse of the Burj Khalifa in the distance”
 of 5 bubbles aletheawcook, 29 Nov 2016 | Read review
“room in the tower building is bigger and with kitchen include”
 of 5 bubbles rezamoha, 27 Nov 2016 | Read review
“All the rooms are nice and big :-)”
 of 5 bubbles 308bhaktim, 27 Nov 2016 | Read review
“Get a beach view Captain's Suite for glorious sunsets”
 of 5 bubbles Hellbender, 22 Nov 2016 | Read review
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