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HI Downtown is located just nearby the Al Rigga metro station. It is very convinient business hotel which allows you to reach many business destinations easily, either by metro or by taxi. Front desk team was very helpfull and polite. Hotel has business center at...More
Response from Hassan G, Front Office Manager at Holiday Inn Downtown DubaiResponded 1 week ago
Thank you for your recent review of our hotel. We truly appreciate your comments and we are pleased that you enjoyed your stay with us.
As a valued guest, we hope you will make us your first choice for accommodations in Dubai City...More
It was my second visit to the hotel last week. I held back writing the review as I wanted to ascertain if the first visit was a flash in the pan or it was the way things happen at this hotel. But I must say...More
Thank Vasant S
Response from Hassan G, Front Office Manager at Holiday Inn Downtown DubaiResponded 8 April 2018
Dear Valued Guest,
Thank you for your recent correspondence regarding Holiday Inn Downtown team and . We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
We are always pleased to receive praise and acknowledgment of such...More
We (my wife and daughter) last stayed in this property in August 2015 but since the situation was not up to the mark, we shifted to another hotel nearby. However, nostalgia, or call it attachment, brought us back to this hotel for our stay from...More
Thank Anwar S
Response from Hassan G, Front Office Manager at Holiday Inn Downtown DubaiResponded 2 weeks ago
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn DUBAI - DOWNTOWN DUBAI.
I would like to start by apologizing to you for not meeting your expectations. We strive to make each...More
Standard Holiday Inn Rooms - Clean and neat.
Good location. Just 2 mins walk to Al'Rigga Metro Station.
Affordable room price.
Good customer service
Wifi in hotel room was good.
Near old Dubai area.
Outside Restaurants, money exchange are closeby.
Slightly old hotel,...More
Response from Hassan G, Front Office Manager at Holiday Inn Downtown DubaiResponded 4 weeks ago
Dear Valued guest,
Thank you for your kind words. I am very proud of all of our staff members, who take it upon themselves day in and day out, to provide that quality customer service that our guests
deserve and expect. I appreciate that you...More
We checked in around 530 pm, had to wait for good 20 minutes for the entire check in. The front desk staff just left us on the counter and went in the back office for good 2 minutes, without even informing us..Further, the hotel definitely...More