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Crowne Plaza Dubai-Deira

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#103 of 545 Hotels in Dubai
Certificate of Excellence
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Crowne Plaza Dubai-Deira
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797 Reviews from our TripAdvisor Community

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Showing 698: English reviews
Reviewed 4 days ago NEW

Great location, Dubai was awesome!!! Definitely do a desert safari it was the high light of our trip! Also if you have the chance to go to Abu Dhabi and to the Sheikh Zayed Grand Mosque it is worth it!!!

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Helpful?
Thank Ashley O
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager

Port-au-Prince, Ouest, Haiti
Reviewed 1 week ago

I feel slighted by all of these five star reviews of this place. It definitely did not live up to all of the great reviews given by other Tripadvisor frequenters. I liked the room and the bathroom. Well appointed and spacious. However, there seems to be a constant noise problem. Maybe it was just my room in 420, but every...

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Helpful?
1Thank DrSteven11
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, George...

Mombasa, Kenya
Reviewed 1 week ago via mobile

A fabulous hotel in the heart of dubai.....the right value for money.....evrything is too good from the very friendly and helpful staff to the large spacious rooms....the breakfast was awesome and the location too was very nice....

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Helpful?
1Thank Bhoo52
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager

Reviewed 2 weeks ago via mobile

Grate stay with plaza deira.the location is good. Staff was very helpfull room was very clean pool is very nice i would go back any time i highly recommend crown plaza you will enjoy your stay but I didn't see this time life gurd bishnu.

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Helpful?
1Thank Linda R
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Linda R, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager

NY
Reviewed 2 weeks ago

I was booked at this hotel for a group tour, and I really enjoyed by stay. This was my second time in Dubi with the same tour company, but we stayed at a different hotel. I did not have any complaints with my room, it was huge and clean. It was far more than I anticipated, but looked just like...

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Helpful?
1Thank kim k
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear kim k, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager

Sydney, Australia
Reviewed 2 weeks ago via mobile

Overall it is a solid hotel. Proximity to airport is great not so for downtown. Very comfy beds, friendly staff. Our cold late night room service was a let down after a long flight! Would use again with layover.

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Helpful?
1Thank Ztsw
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, George Koumendakos General Manager

Reviewed 3 weeks ago via mobile

Ok hotel, but very far from a 5 star. Food in Spice island was great. Cleaning of the rooms was poor. Concierge service is poor. We had 2 incidents where we asked if we need too book a taxi for later in the evening. Both times they could not provide us with a taxi when we needed to go.

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Helpful?
2Thank Dolly B
IHGService, Guest Relations Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Dolly B, Thank you for writing a review about your stay with us. While we are pleased that you chose our hotel for your family's travel, it is very troubling that the level of staff service you have received was a letdown. Please accept our sincerest apologies for the inconvenience this has caused. We appreciate you bringing this matter...

Rio de Janeiro, Brasil
Reviewed 3 weeks ago

As good as it can get for a 4-star hotel, bound to a 5-star upgrading due to its room comfort, cleaness, staff thoughtfullness, food quality and services across the board. Everything looks up and running all the time. Strongly recomended!

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Helpful?
1Thank tizdaieni
New York City, New York
Reviewed 4 weeks ago via mobile

This is a very nice hotel, if you do not mind being In a residential area. The hotel is not centrally located or even walking distance to Souks, Burg Khalifa or Atlantis. You have to take a cab or the trains to see all the sights of Dubai. You will not experience Dubai, staying at this hotel. This is more...

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Helpful?
1Thank mishie
IHGService, Guest Relations Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear mishie, Thank you for posting a review of our property and for being our guest. I am happy to learn you appreciate the cleanliness of our hotel and enjoyed the buffet breakfast during your stay. However, I am sorry for any disappointed you may have experienced due to the hotel location and if some aspects of our facilities and...

Birmingham, United Kingdom
Reviewed 15 December 2016

I booked this hotel as an IHG Gold member using points that i had accumulated. We arrived 3 hours before checking but despite this the hotel did everything they could to try and find us a room. They offered us a room but as it was a smoking room we politely declined, the hotel stored our belongings and offered us...

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Helpful?
1Thank Mike522
CPDeira, General Manager at Crowne Plaza Dubai-Deira, responded to this review

Dear Mike522, Thank you for taking the time to write such a detailed review about out hotel! First off let me just say I was blown away to read your kind words on your experience here, it’s such a reward for me to read! It’s great to see you explored our hotel during your stay and made use of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Dubai's city-center hotel with famed dining. If Arabia's most fascinating city is your destination for business or discovery, make sure you book this central Dubai hotel as your comfortable base. Crowne Plaza(R) Dubai-Deira is situated in the city's cultural heart, walking distance from two metro stations with access to old and new Dubai districts. Amiable services throughout your stay as well as a quick check-in are hallmarks of this business hotel close to Dubai International Airport. Plush guestrooms, suites and executive club lounge benefits provide every comfort you need at the end of a busy day. Our meeting rooms are conveniently located on one floor and the large, pillar-free ballroom has its own separate entrance. Dine on Italian fare at Brioso, kick back during happy hour at Harry's or sample mouth-watering cuisine at Spice Island, one of Dubai's most popular restaurants. You can also enjoy Dubai's renowned sunshine at the pool or blow off some steam in the health and fitness club. ... more   less 

Additional Information about Crowne Plaza Dubai-Deira

Address: Deira Salahuddin Rd | 108 Road, 197, Dubai 8668, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $153 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai-Deira 5*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda, Expedia, TripOnline SA and IHG so you can book your Crowne Plaza Dubai-Deira reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Deira Hotel Dubai
Renaissance Dubai
Dubai Renaissance
Renaissance Hotel Dubai
Hotel Style:
#48 Business Hotel in Dubai
#58 Family Hotel in Dubai
#66 Romantic Hotel in Dubai
#96 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai-Deira staff and other travellers.
28 questions
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Liverpool, United Kingdom
U.K & Hyderabad,India
over a year ago
St. Annes-on-Sea, England
over a year ago

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Questions? Get answers from Crowne Plaza Dubai-Deira staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful hotel, very modern and upscale, and staff/service is exceptional. Everything was just over-the-top gorgeous!”
 of 5 bubbles 369onaw, 8 Dec 2016 | Read review
“Worth the extra to stay on the club floor”
  • Club Floor Room
  • Lovely Shower
 of 5 bubbles Paul_02_2013, 29 Nov 2016 | Read review
“All rooms were comfortable with nice decor.”
 of 5 bubbles KF-K216, 21 Nov 2016 | Read review
“third Floor”
 of 5 bubbles 85sulimana, 31 Oct 2016 | Read review
“Don't take this hotel.”
 of 5 bubbles , 27 Oct 2016 | Read review
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