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Regent Palace Hotel

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Regent Palace Hotel
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465 Reviews from our TripAdvisor Community

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Showing 392: English reviews
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Reviewed 2 days ago NEWvia mobile

This hotel is not worth the price you pay for it. It meant to be a 4 star hotel but I wouldn't even give it a 1 star. The room's are basic and the shower doesn't have a cover to protect water coming out on bathroom floor when having a shower. So results in the bathroom being flooded everything you...

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Helpful?
Thank Lks3191
Mumbai (Bombay), India
Reviewed 3 days ago NEW

The hotel is decent with great location. its bang opposite a mall, a metro station, a supermarket and is pretty close to airport as well. The rooms are neat and the food is decent. But this is where it ends. The staff is a mixed bag with some very good people and some pretty arrogant and unhelpful specially 'Mohammad', the...

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Thank AmitKacker
Reviewed 3 weeks ago

I stayed here for 9 days. I loved it! Great location, easy access to the train. Walking distance to malls and or restaurants. Staff was great! Rooms very nice. Had everything I needed. Very busy area with lots of happening events. Pubs and Disco in Hotel.

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Thank Deborah P
Bendigo, Australia
Reviewed 3 weeks ago

This tired and run down hotel is appalling. We booked for 2 night through Mystery hotel on Wotif and checked out after one night moving to another hotel. The staff are great. We were welcomed with drinks and dates. however, as other reviewers have said, it has been decades since any money has been spent on this hotel. It is...

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Thank JanieG
Dubai, United Arab Emirates
Reviewed 4 weeks ago via mobile

It was for a reasonable price in front of the burjman metro and burjman mall staff friendly room clean breakfast buffet not so good mini bar too small. Bed is big and comfy. Room is big enough. Toiletry is amazing I love their lotion and they noticed I used a lot so they put extra for me every day the...

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Thank mennaghoniem
Gilbert, Arizona
Reviewed 15 March 2017

It is in a good location. Steps away from the Burjuman Metro stop. And directly across the street from the Burjuman mall. It really caters to Indians, with Bollywood music blaring into the night from the cafe. The rooms are slightly outdated but mostly clean and comfortable. Unfortunately the service lacks a lot. There was a cigarette smoke smell that...

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Thank christinaandbrent
Reviewed 15 March 2017 via mobile

Firstly and most importantly there is a club located on the ground floor which the music will play till 3am. So if your someone wanting a good night sleep so your will be fresh for the following morning and energetic to explore Dubai this defiantly is not the right hotel. Unless you WANT to sleep in till 1in the afternoon...

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Thank Ish G
Colombo, Sri Lanka
Reviewed 5 March 2017

I like this Hotel mainly it's very convenient to travel. Train is just 5 minutes walk from the Hotel. There is a Carrefour Supermarket just in front of the Hotel. Checking in was good and Limia at the reception was good and friendly. Breakfast is mainly catered to Indians. Need to see more options and choices for other nationalities. Pastry...

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Helpful?
Thank Harsha W
Venkat R, On Behalf General Manager at Regent Palace Hotel, responded to this review

Dear Guest, Greetings from Regent Palace Hotel! Thank you for taking the time out to write this insightful review. We are happy that our strategic location added value to your stay. It delights us that you relished the Indian cuisine served at our restaurant. We are proud to see commendation of the efforts put in by our diligent associates. Your...

India
Reviewed 3 March 2017

I stayed for 4 days during the Gulf Food. The best part is its location. Very close to Bur Juman Metro Station and BurJuman Mall. However the property needs lot of renovations and up gradation. Staff is neither efficient nor co-operative. While Checking inn, my credit card was charged whereas I clearly stated that just block for security. The lady...

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Helpful?
1Thank Anil G
Venkat R, On Behalf General Manager at Regent Palace Hotel, responded to this review

Dear Guest, Greetings from Regent Palace Hotel! Many thanks for your genuine review of our hospitality and services. We offer our guests an exclusive holiday experience; however, we regret the inconvenience you had to face during your stay. Please be assured that quick corrective measures will be implemented at the earliest. We hope you choose us for another hiatus, whenever...

Reviewed 19 February 2017 via mobile

This hotel is Not a 4 Star hotel. I Made online Reservation and get also a confimation. After arriving the people told me that the hotel is fully booked and there are no rooms available. It tooks two hours to get a room. The size of the rooms are o.k. and if you're looking left and right you find out...

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1Thank derleisereiter
Venkat R, General Manager at Regent Palace Hotel, responded to this review

Dear Guest, Greetings from Regent Palace Hotel! Reviews from guests are an important source of guidelines for us. They tell us which facet of our hospitality requires improvement, and we are thankful to you for sharing your feedback with us. The inconvenience caused is regrettable and we assure you of a perfect stay the next time. We look forward to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Perfect for long stays or conducting private meetings, The Executive suite comes with a separate sitting area along with the bedroom, with a king-size bed & facilities include two plasma television, with satellite channels, mini-bar, hairdryer, safe deposit locker, bathrobes, bathroom slippers with all bathroom amenities, Wi-Fi internet facility, cord-less telephone, tea & coffee making facilities It is suitable for two adults & one child or three adults. ... more   less 

Additional Information about Regent Palace Hotel

Address: Sheikh Khalifa Bin Zayed Road, 39 | PO Box 26816, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $82 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Regent Palace Hotel 4*
Number of rooms: 144
Reservation Options:
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Also Known As:
Regent Palace Hotel Dubai
Regent Palace Dubai
Regent Dubai
Dubai Regent
Hotel Style:
#132 Spa Hotel in Dubai
#235 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Regent Palace Hotel staff and other travellers.
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Questions? Get answers from Regent Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view and quiet rooms are on the 3rd floor left sides facing street.”
Y4013GJdeborahp, 31 Mar 2017 | Read review
“Five floors so go for the5th as it will limit noise from the clubs.”
JanieG, 29 Mar 2017 | Read review
“Some rooms are bigger and some are smaller. Please check with the Hotel before you confirm what type of room you will get.”
63harshaw, 4 Mar 2017 | Read review
“try for a higher floor as it reduces the noise level”
ManojC541, 11 Feb 2017 | Read review
“Rooms towards the corner like 502 etc are good as you got sitting facility just outside for visitors etc”
4751234, 11 Dec 2016 | Read review
5 of 5