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Was given a warning not to visit the hotel again cause of am black African. Won't deny its good hotel but racism is on a higher level
It was so embarrassing that the manager sent a security lady to give me the warning😔😔
The only good thing about this hotel is the proximity to Burjuman Metro Station - approximately 2 minutes walking and no need to cross the street.
Breakfast is not international and hasn’t much variety of food.
Rooms are old and super noisy.
Warm suggestion: don’t...More
Nice Hotel. Rooms are spacious and quite decent. Services are good, courteous staff. Quality and variety of food and beverages is pretty decent. Lots of Indian guests.. Hotel is very well located. Just opposite Burjman Mall. There are a lots of eating options around.
Check in on Jan 6th was very slick and the staff were very professional. The issue began with the rooms. There were four of us and we were given rooms on the second floor. The first room we were given had a faulty toilet and...More
I stayed for 2 nights in this property... everything went off very well. Check-in was really very smooth, always smiling faces at Front Desk...met Front Office Manager- Mr. Nikhilesh, very enthusiastic and very professional for his work and really aware how to handle things and...More
Thank Chirag P
Response from Aileen A, Manager at Regent Palace HotelResponded 24 December 2017
Dear Mr Chirag,
Thank you for taking time to give us your feedback and your kind comments regarding our staff in the front office.
looking forward in welcoming you back to the Regent Palace in the Near future.
With best regards,