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Shangri-La Hotel, Dubai

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#60 of 544 Hotels in Dubai
Certificate of Excellence
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1 room 2 adults 0 children
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Shangri-La Hotel, Dubai
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2,068 Reviews from our TripAdvisor Community

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There are newer reviews for Shangri-La Hotel, Dubai
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Showing 1,753: English reviews
Reviewed 6 days ago NEWvia mobile

Hello dear /shangrila. Hotel I like to stay in this hotel I have amazing time and I would like to say thx a lot for this nice and beautiful smile for all stuff who I see there was Best time and room perfect service super But I don't want forget to say thanx for one guy I meet him there...

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Helpful?
1Thank Suhail S
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Suhail S, Thank you for taking the time to share your feedback on TripAdvisor following your stay. Your kind comments are indeed rewarding and I will forward to the team, especially Hassan, whom will be delighted to learn that their efforts have been appreciated. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too...

Kuala Lumpur, Malaysia
Reviewed 6 days ago NEW

We stayed here in December and everything was perfect! The staff were really friendly and our room has the view of Burj Khalifa. There are lots of restaurants and cafes within walking distance. It's easy to get a cab or order an uber to get around if you don't want to wait for the shuttle. We are already looking forward...

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Helpful?
Thank CheowDubbelboer
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear CheowDubbelboer, Thank you for taking the time to share your feedback on TripAdvisor following your stay. We are delighted to hear that you had an enjoyable experience whilst staying with us. It is our privilege to be of service to you and we are looking forward to welcoming you back at the Shangri-La Hotel, Dubai. With best regards, Gerhard...

Reviewed 6 days ago NEWvia mobile

Marvelous Marvelous Marvelous Marvelous. I visited my friends who stayed for a short visit and experience the true luxury service provided by professional team members. I wanted to thanks your Spa team and local staff by the name Hassan. We will come back surely to have another enjoyable break. Big thanks

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Helpful?
1Thank Rohy R
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Rohy R, Thank you for taking the time to share your feedback on TripAdvisor following your stay. Your kind comments are indeed rewarding and I will forward to the team whom will be delighted to learn that their efforts have been appreciated. We look forward to welcoming you back to Shangri-La Hotel, Dubai in the not too distant future....

Reviewed 6 days ago NEWvia mobile

It was an amazing stay at Shangri-la and am sure i will visit the hotel and recommend it to friends and family .. i met the staff who was helpful, friendly and keeps providing us whatever is needed, its culture and tourist guidance. Many Thanks for MR. Hassan alshihhi

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Helpful?
1Thank Icode A
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Icode A, Thank you very much for staying at the Shangri-La Dubai and for posting your complimentary review on TripAdvisor. It was a great pleasure to have you stay with us and we are delighted to know that you enjoyed your time here at the hotel. We are grateful for your patronage and look forward to welcoming you back...

Dubai, United Arab Emirates
Reviewed 6 days ago NEWvia mobile

It was an amazing stay at Shangri la and 100% sure i will be back to the same hotel and will recommend it to friends and family members .. i met the floor staff who was helpful, friendly and keen on providing us about the needed info about UAE, its culture and tourist guidance. I wish to re-meet him soon.

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Helpful?
2Thank Saeed5838
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Saeed5838, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay. We are delighted to hear your positive feedback about our hotel facilities and our overall services. We look forward to welcoming you back soon. Thank you once again for choosing Shangri-La Hotel, Dubai and it was our pleasure to serve you. With...

Kuwait City, Kuwait
Reviewed 1 week ago NEW

First toime back after the refurbishment and it looks like he lobby lounge is a bit bigger. If you ignore the inconvenience of getting anywhere from the hotel (taxis have to go a bit of a round about way) then this is just a solid place to stay. The rooms are great,food is more than acceptable and staff friendly. At...

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Helpful?
Thank KarlBahrain
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear KarlBahrain, Thank you very much for taking the time to review our hotel on TripAdvisor. We are overwhelmed to hear your positive feedback about our product and hotel facilities as well as our colleagues who shall be inspired by your kindhearted words. We thank you for your patronage at the Shangri-La Hotel, Dubai as we look forward to welcome...

Reviewed 1 week ago NEWvia mobile

Shangri-La is very well located in Dubai just few minutes from Dubai Mall and down town and also not far from the airport. The lobby of the hotel is astonishing. All staff were amazing and attentive. The breakfast is fabulous with plenty of choices.

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Helpful?
Thank Hjajr U
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Hjajr U, Thank you for your comments following your recent stay at Shangri-La Hotel, Dubai. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We are grateful for your patronage and look forward to welcoming you back to Shangri-La Hotel, Dubai in the near future With kind...

Reviewed 1 week ago NEWvia mobile

100 / 100 this mark is enough to explain the pleasure and the delightful we have experienced at Shangri-la dubai. 100 / 100 Check in smooth and quick with high tech ( Mohammed and Amy ) 80 / 100 the room was not really luxury needs an upgrade. 90 / 100 the restaurant experience was great food and service specially...

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Helpful?
1Thank Ameel K
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Ameel K, I would like to thank you for your patronage at the Shangri-La Hotel, Dubai. It is thoroughly appreciated that you found our overall products and services excellent during your recent stay. I am more than glad to share your compliments with our team members, special mention to Mohammed, Amy, Colette and Driss, who will be delighted to...

Reviewed 1 week ago NEWvia mobile

It was an amazing stay at shangrila duabi, the hotel located in the central of the town. Hotel is renovate recently but rooms yet. The service team are so nice and alerted all the time specially your reception and customer relation girls. The experience was fantastic everywhere. Much appreciated.

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Helpful?
Thank Elaab Y
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear Elaab Y, We would like to thank you for your patronage at the Shangri-La Hotel, Dubai and for taking your precious time to write your experience. Thank you very much for your compliments, which are indeed appreciated. I am more than glad to share your compliments with the team, who will be delighted to be recognized. It is our...

Doha, Qatar
Reviewed 1 week ago

Excellent stay at shangrila hotel Dubai. Everything thing was simply perfect and smooth. The rooms are nice but the apartments needs an upgrade. The service is quick and staff generally courteous and helpful. I look forward returning back.

Review collected in partnership with shangri-la.com
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Thank renapool
Gerhard H, General Manager at Shangri-La Hotel, Dubai, responded to this review

Dear RenaPool, We would like to thank you for your patronage at the Shangri-La Hotel, Dubai and for taking your precious time to write your experience. It is thoroughly appreciated that you found our overall products and services excellent during your recent stay. I am more than glad to share your compliments with our team members, who will be delighted...

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Executive Studio with Burj Khalifa View (59)
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located along Sheikh Zayed Road, Shangri-La Hotel, Dubai is just 15 minutes away from Dubai International Airport, and five minutes from the World Trade Centre, Dubai Convention Centre, Dubai Mall and downtown Burj Khalifa.The hotel comprises 302 spacious guestrooms and suites, including two floors of elegant Horizon Club accommodation. To meet the needs of the long-stay guests, the hotel also offers 126 serviced, furnished apartments. ... more   less 

Additional Information about Shangri-La Hotel, Dubai

Address: Sheikh Zayed Road | PO Box 75880, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $271 - $614 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Dubai 5*
Number of rooms: 302
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Agoda, Travelocity, Priceline and Jetsetter so you can book your Shangri-La Hotel, Dubai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Dubai
Shangri La Dubai
Hotel Style:
#24 Spa Hotel in Dubai
#26 Romantic Hotel in Dubai
#33 Family Hotel in Dubai
#33 Luxury Hotel in Dubai
#61 Business Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Dubai staff and other travellers.
45 questions
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Questions? Get answers from Shangri-La Hotel, Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay away from the club on the roof”
 of 5 bubbles KarlBahrain, 21 Mar 2017 | Read review
“If you are in hotel, please visit health club and do a yoga session with master's”
 of 5 bubbles 979rahulk, 15 Mar 2017 | Read review
“Ask for Burj Khalifa room.”
  • View of Dubai from 40th Floor Breakfast Table
  • View of Burj Khalifa from Room
 of 5 bubbles EmilyJ10, 13 Mar 2017 | Read review
“Best Packages, best SPA, Excellent value”
 of 5 bubbles UAEPrince, 11 Mar 2017 | Read review
“Become a circle member and enjoy Club benifits”
 of 5 bubbles CityVoyager2002, 11 Mar 2017 | Read review
5 of 5