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Shangri-La Hotel, Dubai

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Room & Suite (520)
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Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(55 reviews)
“dunes cafe”(33 reviews)
“burj khalifa”(93 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Shangri-La Hotel, Dubai
Special Offer: Bed, Breakfast & Spa
Hotel deals
Offers from Shangri-La Hotel, Dubai
Special Offer: Bed, Breakfast & Spa
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (918)
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Traveller rating
634
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351 - 355 of 763 reviews
Reviewed 25 August 2017

I have stayed here for one night only..they upgraded me to deluxe room..the room is clean and spacious...the bed is comfortable as well..the hotel was very calm and peaceful and it made my stay peaceful as well..xoxo The location is great and accessible....it's located in...More

1  Thank simplyme88
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 28 August 2017

Dear Tough_appy, Thank you very much for taking the time to review our hotel on TripAdvisor. We are overwhelmed to hear your positive feedback about our product and hotel facilities. We thank you for your patronage at the Shangri-La Hotel, Dubai as we look forward...More

Reviewed 24 August 2017

I'd like to thank Sarath and Imie ,the way they treated us during our stay... marvelous people!!!!! Breakfast time was incredible... completely recommendable!!! I'd also like to talk about hotel location... perfect!!More

Review collected in partnership with shangri-la.com
Thank VICPLA
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 28 August 2017

Dear VICPLA, Thank you for taking the time to share your feedback on TripAdvisor following your stay. We are delighted to hear that you had an enjoyable experience whilst staying with us. It is our privilege to be of service to you and we are...More

Reviewed 24 August 2017 via mobile

Best hotel ever .. perfect staff.. excellent service .. helpful and freindly thanks alot .. special thanks for jimmy and mandish for helping me ... i have a great time the food was perfect specialy the french toast sooo yummyMore

Thank bintfuadi
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 28 August 2017

Dear Bintfuadi, Thank you for taking the time to share your feedback on TripAdvisor. Your kind comments are indeed rewarding and I will be sure to let Jimmy, Manish and the rest of my colleagues know, they will be delighted to learn that their efforts...More

Reviewed 23 August 2017 via mobile

Had dinner with a friend in dunes cafe restaurant food seafood yummy and we had lovely drink was tasty Ahmed. predrag. anwar and richard was helpful its excellent team i would like to always comeback to this placeMore

Thank Sami E
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 28 August 2017

Dear Sami E, Thank you for taking the time to share your feedback on TripAdvisor following your stay. Your kind comments are indeed rewarding and I will be sure to let Ahmed, Predrag, Anwar and Richard know, they will be delighted to learn that their...More

Reviewed 23 August 2017 via mobile

A good hotel for an over night stay. Fairly centrally located. Staff attentive but it felt a little cool. The room we had gave us access to the lounge on the 41st floor and the pool on the 42nd floor.More

Thank Julie P
Response from Nicolas C, Manager at Shangri-La Hotel, DubaiResponded 28 August 2017

Dear Julie P, Thank you very much for staying at the Shangri-La Dubai and for posting your review on TripAdvisor. Your feedback is very much appreciated and will certainly assist us in our efforts to continuously improve our services and facilities. We are grateful for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$146 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Dubai
#15 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$146 - US$387 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Spa Hotel in Dubai
#15 Luxury Hotel in Dubai
#26 Romantic Hotel in Dubai
#32 Family Hotel in Dubai
#61 Business Hotel in Dubai
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (602)
Room & Suite (520)
Dining (95)
Pool & Beach (65)
Amenities (84)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Atefeh F
14 April 2018|
AnswerShow all 7 answers
Response from cjlawton | Reviewed this property |
Yes there is. About every hour but with a gap mid-afternoon.
1
Vote
mahmas01
14 April 2018|
AnswerShow all 2 answers
Response from Krister Z | Reviewed this property |
Yes, there´s a free shuttle to and from every hour, with a break between 4-5pm
1
Vote
Google Translation
Joanna F
13 April 2018|
AnswerShow all 5 answers
Response from Krister Z | Reviewed this property |
When we were there (early March) there was sun from around 11am, so I am therefore surprised by the answers above. If you are looking for a central hotel with an OK pool this is a very good choice. If you are looking for a... More
1
Vote
Google Translation
Room Tips
"The higher the better for views..."
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"Best Location and Nice View"
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"Ask for Higher floor"
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"Club level is worth the extra money in my opinion"
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