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Full view
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Room & Suite (998)
Pool & Beach (638)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Jumeirah Mina A'salam
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#132 of 897 hotels in Dubai
Location
Cleanliness
Service
Value
Travellers' Choice
Jumeirah Mina A’Salam is the heart of our sprawling resort. The spacious 292 guest rooms and suites are beautifully furnished, with private balconies overlooking the ocean, offering authentic Arabian experiences with family friendly service. Meaning ‘Harbour of Peace’, the hotel forms the gateway to a collection of restaurants, bars and shops. It is the entry point from which numerous waterways and walkways thread their way to all corners of the resort. Guests can enhance their experience with Amal club lounge and enjoy complimentary benefits.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Squash
Babysitting
Valet parking
Paid private parking on-site
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Water park
Water sport equipment rentals
Aerobics
Evening entertainment
Table tennis
Tennis court offsite
Water park offsite
Waterslide
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Strollers
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Pedicure
Salon
Steam room
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Newspaper
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Private beach
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Bathrobes
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Russian, Spanish and 9 more
Location
Full view
100Great for walkers
Grade: 100 out of 100
80Restaurantswithin 0.5 km
11Attractionswithin 0.5 km
Contact
Jumeirah Road, Dubai 75157 United Arab Emirates
Name/address in local language
Getting there
Car HireSee all Dubai car hire
5066Reviews328Q+A100Room tips
Reviews
Traveller rating
- 4,309
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Most Recent
♥️♥️♥️ Is there a word other than excellent? Thats it. The staff were amazingly good,always willing to help, supportive and helpful. The environment is great clean and quiet as I like. Their food is also good.
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Review collected in partnership with this hotel
Date of stay: June 2022Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded today
Dear timyar2022, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind regards, Jaime Simpson General Manager Mina A'Salam
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Hotel's Favourite
We stayed 2 adults and 2 kids (5 & 7) at Mina A'Salam and this place is a gem !!! it was the fist time in Dubaï for my mother and clearly the hotel made the difference. This place is very unique ! This hotel in right on a beautiful beach with amazing views... the pools around are incredible, there is even an infinity pool where you can go with the kids !!! awesome! we visited twice the wild wadi water park and the kids loved it. The park is super well organized, super clean and there are some many life guards arounds the pools/tubes that you don't have even to worry. There are life jakets available in several sizes which is very convenient. The staff in the hotel is amazing, I also really loved the e-buttler Whatsapp tool, through which we could book taxis, restaurants, etc... very efficient. The food is also amazing !!! you can chose any restaurant they are all delicious. As a family we loved the buffet restaurant in Mina A'Salam, the Chef is so friendly and always makes sure we are happy with the food. The hotel is centrally located and it is very easy to reach many touristic places/activities whithin reasonnable time. Taxis are always quickly available in front of the hotel. If you are looking for a place to stay in Dubaï, do not investigate further, Mina A'Salam or the Jumeirah Resort is definitely the place to stay. I can only recommand and we will for sure come back as soon as we can ! :-)…
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Date of stay: March 2022
Value
Cleanliness
Service
2 Helpful votes
Helpful
Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 12 Mar 2022
Dear valerie253, Thank you for taking the time to complete our survey. We are very glad to know you and your family were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind regards, Jaime Simpson General Manager Mina A'Salam
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Really enjoyed staying at Mina A Slam great for families breaky buffet very helpful with fussy kids. Gave us plenty of water. Abra was fun an relaxing. Restaurant were a little pricey but lovely. Highly recommended.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded today
Dear 704tania, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind Regards, Jaime Simpson General Manager Mina A'Salam
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The Mina is our favourite Hotel of the Jumeirah group. Its a shame that in Dubai things change. Thats the problem with Dubai, they don;t know when to stop. In our opinion the Mina had gone down hill since it had opened. Change for the sake of change. Not good. However having visited again it would seem that things are on the up. They have refreshed the rooms and the hotel has been given a spruce up. They need to re-instate the fountain in the lobby and bring the coffee pots back for the doors. Its lost its Arabic charm . The food throughout the resort has also improved and that is very welcome. Still think its a little churlish to charge you for water at dinner time when they give it to you for free throughout the hotel though. Overall we were pleased with our visit and are pleased to see the quality standards are being raised to previous levels. There is still one thing that seriously ruins the entire Jumeirah experience and thats kids. The entire Jumeirah estate is over run with screaming kids. They really have to do something about it. The only refuge is the Mina pool although we still get some there but not as many as elsewhere as there is little for them at the Mina or the Adults only pool at the Naseem, but there are not many sunbeds round there and the life guards there are the most miserable and sour people you will ever encounter. At meal times the restaurants really need to segregate tables with kids because I don't want to hear someones little darling screaming /shouting / throwing a tantrum because it way past their bed time whilst I have my meal or others watching some irritating cartoon on repeat on an ipad at loud volumes without headphones.…
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Date of stay: June 2022
Value
Rooms
Service
Room Tip: Ask to be away from kids.
See more room tips
Helpful
Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded today
Dear SevenoaksFamily4, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We sincerely apologize for the inconvenience which you encounter with the environment of the hotel. Rest assured that your comment will be communicated with the relevant team. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind regards, Jaime Simpson General Manager Mina A'Salam
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+1
This is our 2nd time to Dubai, on this occasion we decided to stay on the Jumeriah beach and at the Mina A Salam. We were not disappointed at all!! We were greeted by the lovely staff on arrival, our bags were taken and tagged. Receptionist welcoming, our room was ready for us, I had emailed the hotel and requested an early check as we had an early flight arrival, I also told the hotel we were celebrating our 25th wedding anniversary and if we could have a quiet room with full ocean view and that’s exactly what we were given on the 6th floor. Plenty of water daily left in our room. The rooms were large, lovely bathroom. I understand the rooms will soon be redecorated to keep up to date which will make them even lovelier! The hotel has a lovely feel to it, calm, elegant, Arabian, sophisticated, very very clean, respectful staff everything 5 star. The location is excellent, the Jumeriah beach is spotless! Bar and lounge area inside and out just beautiful. The beach staff excellent, plenty of sun loungers, towels and cold iced water daily. You can order drinks and food by the press of a buzzer from your sun lounger with breathtaking views of the Burj a larab! Breakfast is excellent, beautiful infinity pool on the beach. Separate large pool favoured by families. We had complimentary half board included in our stay, options limited with surcharges for signature restaurants. Definitely go to the Pad Thai at the Al Qasr- we had an exceptional anniversary meal there. You can use the Abras to get about from one hotel to the other and to the Madinant Souk or just a short tour. We would definitely be back to Dubai and stay here again in a heart beat!…
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Date of stay: June 2022Trip type: Travelled as a couple
Helpful
Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded today
Dear EKPO2, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. Please know that we will consider your comments. We look forward to hosting your stay once again and continuing to meet your expectations and thank you for choosing Jumeirah Mina A'Salam! Kind regards, Jaime Simpson General Manager Mina A'Salam
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Thanks for your response Mr Simpson, I came there with view to invest in your new hotel. After seeing your poor service and no matter how many times I told front desk about my frustration and past experience, there was NO form of apology just lip service that the staff who were there pre COVID are no longer there. Why would I ruin another holiday by staying at Mina A’Salam. Dubai is full of hotels that are way cheaper and have the top end service .
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Date of stay: June 2022
Helpful
Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 5 days ago
Dear 123Shun1, Greetings from Jumeirah Mina A'Salam. Thank you so much for taking the time to write a review about your experience with us here. We sincerely apologize for the shortfalls you experienced. Please rest assured that we will look into the matter and will take proper action. Kind regards, Jaime Simpson General Manager Mina A'Salam
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This hotel has to be the best location in Dubai to travel anywhere very central. Very clean and service is impeccable staff are so polite. Nothing is a problem when you stay here . The restaurants are the best that I have ever experienced.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 1 week ago
Dear tariqz73, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind regards, Jaime Simpson General Manager Mina A'Salam
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I’ve stayed at this resort many times and feel this would have been my last visit there. The cut backs are very high but the room rates are dearer. Old staff have left since COVID and not returned. There is no understanding of frustration and poor communication. I went to celebrate my 50th birthday. The hotel gave be a cake 1cm x 12 cm. I had to get a ruler out in shock. I had to constantly ask for replenishment amenities for 3 including basic mugs. We didn’t receive fresh fruit bowls, towel art, turn down as we once did everyday. My room rate was £350 pn it’s B&B. I could have stayed in a hotel chain and receive better service. I will be writing to the CEO.
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 1 week ago
Dear cbedi2017, Greetings from Jumeirah Mina A'Salam. Thank you so much for taking the time to write a review about your experience with us here. We sincerely apologize for the shortfalls you experienced. Please rest assured that we will look into the matter and will take proper action. We hope to welcoming you back soon to rectify your experience with us. Kind regards, Jaime Simpson General Manager Mina A'Salam
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I took my boyfriend for a staycation here and The staff made our stay very special! There Is many delicious restaurants, several pools, amazing view and a lot things to do eg watersports, Spa and gym. Loved our stay!
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Review collected in partnership with this hotel
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 1 week ago
Dear Yourgalvivigr, Thank you for taking the time to complete our survey. Your comments will be shared with our entire staff. We are very glad to know you were pleased with your overall stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Jumeirah Mina A'Salam! Kind regards, Jaime Simpson General Manager Mina A'Salam
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We have stayed at this hotel a total of 6 times and on arrival you are expected to hand over a credit or debit card for a deposit. This time I payed with debit card as I didn’t have my credit card. On check out I was handed an invoice for a £300 refund from the deposit I payed and was told it would be payed within 10 working days and despite contacting the hotel numerous times we have not received a refund. Although this is not a lot in comparison to the cost of the holiday it is the principle, I would not trust this hotel with a penny again. We have already left one review (see attached photo) to which the hotel responded they would be in contact which they haven’t. If hotel would like to contact me to finally refund me then email Shaneemryspritchard@gmail.com.
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Date of stay: April 2022Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Jaime Simpson, General Manager at Jumeirah Mina A'salam
Responded 1 week ago
Dear shane P, Thank you for taking the time to complete our survey. Your feedback is essential in our effort to improve our service standards. We sincerely apologize for the many shortfalls during your stay. Please know that our colleagues from the Front Office will get in touch with you with regards an update of your reimbursement. Again, our apologies. Kind regards, Jaime Simpson General Manager Mina A'Salam
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PRICE RANGE
US$336 - US$754 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mina a` salam at madinat jumeirah hotel dubai, mina salam hotel, mina salam dubai, mina al salam
LOCATION
United Arab EmiratesEmirate of DubaiDubaiAl Sufouh / Al Sufouh 1
NUMBER OF ROOMS
292
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Claim Your Listing Frequently Asked Questions about Jumeirah Mina A'salam
Which popular attractions are close to Jumeirah Mina A'salam?
Nearby attractions include Souk Madinat Jumeirah (0.2 km), Theatre Of Digital Art (ToDA) (0.2 km), and Studio Lounge (0.2 km).
What are some of the property amenities at Jumeirah Mina A'salam?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Jumeirah Mina A'salam?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jumeirah Mina A'salam?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Jumeirah Mina A'salam?
Yes, free parking, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Jumeirah Mina A'salam?
Conveniently located restaurants include Bar Buci, The Noodle House - Souk Madinat Jumeriah, and The Meat Co.
Are there opportunities to exercise at Jumeirah Mina A'salam?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Jumeirah Mina A'salam have an airport shuttle?
Yes, Jumeirah Mina A'salam offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Jumeirah Mina A'salam have airport transportation?
Yes, Jumeirah Mina A'salam offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Jumeirah Mina A'salam?
Yes, dry cleaning and laundry service are offered to guests.
Does Jumeirah Mina A'salam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.