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Ascot Hotel

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Ascot Hotel
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313 Reviews from our TripAdvisor Community

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Showing 285: English reviews
1 review
Reviewed 5 days ago NEW via mobile

Very good hospitality staff are so friendly and helpful from Front office to Housekeeping.. Room is clean and housekeeping did a great job for maintaining hotel cleanliness..breakfast is excellent I will recommended this hotel to my relatives and friends..

Helpful?
Thank Bhavesh G
rawalpindi
1 review
Reviewed 2 weeks ago

My overall experience at Ascot Hotel was good But the WiFi was hopeless. There was No microwave and the Hotel staff didnt heat my food. The location of the Hotel was good as It was Just 5 minutes away from Alfahidi Metro Station

Review collected in partnership with Asiatravel.com

Helpful?
Thank fariha_qureshi83
India
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

My friends and family visited for six days in this hotel Superb hotel and staff with enough facilities I am really appreciate Mr Jerry who has taken complete care like family Also all staff , foods and amenities are very nice Thanks to hotel management too

Helpful?
Thank mistrysuresh
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Mr Mistrysuresh, Greetings from Ascot Hotel . Thank you for taking the time and sharing your wonderful comments about the experience during your stay at Ascot Hotel. It is our pleasure to know that you always enjoyed your stay with us. Your positive comments were highly appreciated and shared with our team members. This is our greatest reward from... More 

1 review
Reviewed 28 October 2016 via mobile

Small room but staff was so professional, its hard to find some people can make u feel safe especially to our kids, we are very thankful to miss zeena for giving us daily visit all requested have done by her love u zeena, Irish always smiling Anwar for taking care to our room and stuff, driver mutto who help us... More 

Helpful?
Thank jassyou
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Jassyou, We thank you for taking the time to share your positive feedback following your recent stay with us at Royal Ascot Hotel. We are glad that you had a memorable experience and that you particularly enjoyed the warm and professional service from our proud staff members. The entire team are thrilled with your warm comments and will certainly... More 

1 review
Reviewed 26 October 2016 via mobile

Ideal for exploration of Dubai. Nearby bus and metro station. The hotel is conveniently located near shopping Areas like meena bazaare and gold souq.Good breakfast. Clean and nice room. Outstanding housekeeping provided by Zenna, Carlo and Rafiq. Friendly check in provided by Iris and Peter in the reception. Bellboy Roderick was very courteous enough to help me with my luggages.... More 

Helpful?
Thank drehman555
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Mr Drehman Thank you very much for staying at the Ascot Hotel Dubai and for posting your review on TripAdvisor. We are delighted that the renovation did not hinder your overall staying experience and that you enjoyed your stay. Your feedback will definitely inspire our colleagues to work harder knowing their efforts are recognized. We are grateful for your... More 

2 reviews
Reviewed 25 October 2016 via mobile

I would like to thank to all staff.reception always smile , especially to housekeeping staff cleaning my room ,valet driver mr,muthu and marwan nice taking both of you.mr .roderick bringing my luggage, capt,jerry for the location of the restaurant. I will visit again next time of my family.thanks for all staff.

Helpful?
Thank harvinder k
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Mr Harvinder, Thank you very much for posting your review on Trip Advisor. We are glad to hear that you had a positive experience whilst staying with us. . Thank you for your positive feedback about our hotel facilities and colleagues, I’m sure our team will be inspired by your kind words. We look forward to welcoming you back... More 

Victoria, Seychelles
1 review
Reviewed 23 October 2016 via mobile

I have a very bad experience on my stay at ascot hotel bur dubai, i change hotel after 5 night, on departure we left one piece of luggage and the next day when i go back to pick it up, the box was open and my stuff was missing inside..and there staff told me that this is not there problem..

Helpful?
Thank James J

Travellers are raving about these Dubai hotels

1 review
Reviewed 23 October 2016 via mobile

Awesome hotel, good service and very friendly staff. Food very tasty,. Nice ambient. Room temperature is good.thanks to Mr.roderick.mr.jerry.mr.mutu nice talking. reception is very helpful thanks again everyone.......

Helpful?
Thank Toby D
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Tobyl, Thank you very much for posting your review on Trip Advisor. We are glad to hear that you had a positive experience whilst staying with us. . Thank you for your positive feedback about our hotel facilities and colleagues, I’m sure our team will be inspired by your kind words. We look forward to welcoming you back to... More 

Qatar
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 October 2016

ITS very bad experience . Hotel staff are very rude and specially security guy are rubbish and no respect for guest . Rooms Are small and too noisy for night Club you cant able to sleep untile 3am . I book because of ROYAL ASCOT Hotel but compare to Royal its worst hotel and never stay again to ASCOT Hotel... More 

Helpful?
Thank Murtuza K
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Murtuza, Thank you very much for posting your review on Trip Advisor. First of all sincerely apologize for the inconvenience caused during the stay. Your comments has been informed to the management and we would take app orate action. For further assistance you can contact me. We look forward to welcoming you back to Ascot Hotel, Dubai in the... More 

1 review
Reviewed 18 October 2016 via mobile

We stay room 105 room was so clean housekeeping give good service.reception ms.airish every day smile to us. Mr . Roderick and capt .jerry help us about dubai nice taking to them.mr muthu assist to take a taxi .thank you for giving service

Helpful?
Thank Jayantibhai P
Rajesh K, Front Office Manager at Ascot Hotel, responded to this review

Dear Mr Jayantibhai, Thank you very much for posting your review on Trip Advisor. We are glad to hear that you had a positive experience whilst staying with us. . Thank you for your positive feedback about our hotel facilities and colleagues, I’m sure our team will be inspired by your kind words. We look forward to welcoming you back... More 

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of Dubai, the Ascot Hotel offers deluxe rooms with picturesque views of the city. It is a 5-minute drive from the popular Burjuman Mall. The rooms are well-appointed, modernly furnished and have luxurious marble bathrooms. In-room amenities include large LCD TVs with satellite channels and a minibar. The Ascot Hotel offers a choice of 4 food and beverage outlets. Japanese cuisine can be sampled at Yakatori, Russian specialties are served with themed entertainment at Troyka, and Thai delicacies are offered at The Thai Connection. The hotel also has an Irish pub, Waxy O'Connors. Guests of the Ascot Hotel are free to use the leisure facilities of the sister hotel next door. This includes a rooftop swimming pool and spa facilities. There is a complimentary shuttle service to one of Dubai's popular public beaches. The Ascot Hotel is a 7-minute drive from Sheikh Zayed Road. Bur Dubai is a great choice for travellers interested in desert, sightseeing and business. ... more   less 

Additional Information about Ascot Hotel

Address: Khalid Bin Waleed Road, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $110 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ascot Hotel 4*
Number of rooms: 80
Reservation Options:
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Also Known As:
Ascot Hotel Dubai
Hotel Style:
#105 Spa Hotel in Dubai
#183 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Ascot Hotel staff and other travellers.
4 questions
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Questions? Get answers from Ascot Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“As part of customer service i think your team must educate your guest where is it convenient.”
 of 5 bubbles emzeus14, 5 Apr 2016 | Read review
“Not the first floor, there's a sports bar and it gets quite rowdy later on in the evening,”
 of 5 bubbles 416mahsaa, 9 Mar 2016 | Read review
“stay away from the upper levels where there is a night club”
 of 5 bubbles WissamBeirut, 19 Oct 2015 | Read review
“excellent ac unit works”
 of 5 bubbles KomaFozilov, 13 Oct 2015 | Read review
“They have a Pub and Music playing Restaurant on 4th and 5th Floor prefer to opt a room on 1st and 2nd Floor.”
 of 5 bubbles Sandy_Aura, 23 Aug 2015 | Read review
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