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Auris Plaza Hotel

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#122 of 545 Hotels in Dubai
Certificate of Excellence
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Auris Plaza Hotel
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912 Reviews from our TripAdvisor Community

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Showing 577: English reviews
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Just finished a 3 night stay at the Auris. Overall the hotel is nice, the rooms are spacious, clean and comfortable. The hotel is a 5 minute walk to the Mall of Emirates, which has great shops and restaurants. The hotel isn't ideally located, there is a big noisy construction site located at the back of it, and a busy...

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Helpful?
Thank Sian H
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Sian, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. Regarding the construction nearby, we have indeed taken measures to control as much as we can as the its not in...

Manchester, United Kingdom
Reviewed 4 days ago NEWvia mobile

Location - very central to access all the main attractions. If I was to visit Dubai again though, I would choose the Dubai Marina area as there are lots more restaurants and things going on. The only thing next to the Auris is the Mall and other hotels. Closest tram link is the Emirates Mall which is a 5 minute...

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Helpful?
Thank Busymancbee
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Busynancbee, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with Auris Plaza Hotel. We are glad to know that we succeeded in providing you a stay that left you truly satisfied particularly with the service delivery by all our associates. Needless to say...

Brussels, Belgium
Reviewed 5 days ago NEW

Far from everything. the Taxi takes big turn around for short course... Not a 5 star... ATTENTION close to the mosquée, bid noise in the morning X2 times! Ask a room in the side where you will not ear SO much the mosquée.

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Helpful?
Thank Damien R
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Damien, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. Needless to say I was sorry to read that your experience was not exactly what you would have expected especially due...

Reviewed 5 days ago NEWvia mobile

I have membership card and made the reservation without it, when I reach the hotel I have been told by the reception that I got the discount already but in fact it isn't. When i was checking out, I had long discussion with reception with no luck. No one explains the role of using the card, I am so disappointed...

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Helpful?
Thank Mariam A
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mariam, Thank you for taking the time to give us feedback on your stay with us. I would like to get some details regarding your experience in our property, if you have a moment to discuss this point please feel free to email me directly at s.hachem@auris-hotels.com Your reply and feedback is extremely important to me that allow me...

Ljubljana, Slovenia
Reviewed 1 week ago via mobile

We chose this hotel not knowing what to expect. We were pleasantly surprised to find out that hotel has a perfect location if one wants to explore the city. Also...staff is very friendly,place is really clean and food (breakfast) is more than perfect! I recommend!!

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Helpful?
Thank Mickacicka
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Mickacicka, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with Auris Plaza Hotel. We appreciate your positive feedback on the quality of the food, the cleanliness and we are glad to know that we succeeded in surprising you with the service delivery by...

Reviewed 1 week ago via mobile

Dear people. I have stayed in Auris plaza from 4th to 9th of January. I highly recommend this hotel as its services and quality of everything is appreciable. Starting your day with a variety of breakfast and smiling and extreme polite staff. Our check in formalities were quickly done by KAHREN( i am sorry of i have misspelled it). Room...

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Helpful?
Thank varun m
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Varun M, Thank you for taking the time to write a review of our hotel and we are delighted to hear that you enjoyed your stay with Auris Plaza Hotel. Kindly allow me to express my gratitude for your wonderful detailed review that you have shared and will definitely encourage our team especially Karen and Mostapha to continue providing...

Chorley, England, United Kingdom
Reviewed 1 week ago via mobile

We stayed in Dubai for 2 nights to break up our journey to Australia and New Zealand. We selected this hotel due to the good reviews and it's proximity to the Emirates Mall. Location wise, it's right behind the mall so perfect for shopping. However, there was not much else in the area. The hotel itself was grand in scale...

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Helpful?
Thank IeuanThomasCole
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Ieuan Thomas Cole, Thank you for taking the time to give us feedback on your stay with us. It is always very valuable for us to understand our guest experiences, so that we can continue to review our service standards. We are delighted to know that you liked our property and the service provided by our associates, and we...

Waalre, The Netherlands
Reviewed 1 week ago

Very good and luxury hotel with great service. Our room was on the executive floor and was well equipped and nicely decorated. We asked for an extra bed for our daughter and this bed was also really comfortable, just like ours. Breakfast is also great, lots of choise and a good quality. The pool is nicely located on the top...

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Helpful?
Thank Maartje031983
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Maartje031983, Thank you for sharing your review and for rating your stay here on TripAdvisor®. I appreciate your feedback in regards to your experience at Auris Plaza Hotel. Your comments are encouraging to read and I am happy that you enjoyed your overall visit. There is nothing better than knowing that we met your expectations, it really meant a...

Birmingham, United Kingdom
Reviewed 2 weeks ago via mobile

Me and my husband spent 6 nights here in Dec 16/Jan 17. We booked the hotel due to its price as it seemed anywhere else you stayed was a lot more expensive for roughly the same amenities. We arrived at the hotel at 2am, looked like it was a bit out in the sticks but weren't to worried as we...

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Helpful?
Thank LouiseAndJames08
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear LouiseAndJames08, We sincerely thank you for choosing to stay at Auris Plaza Hotel and for sharing your wonderful experience with us. I appreciate your feedback in regards to your experience at Auris Plaza Hotel, your comments are encouraging to read and I am happy that you enjoyed your overall visit. I sincerely thank you for all your praises especially...

Helsingborg, Sweden
Reviewed 2 weeks ago

We found this Hotel on line. It was ok. The service was great. Especially with booking trips. A very nice guy named Asela Nuwan H, he helped us with what we wanted to see. He was our HERO. We visited Abu Dhabi. My husband wanted to run their race track. And it was an experience. We visited muscies, museums, markets,...

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Helpful?
Thank kimbolinder
Shady-Hachem, Director of Rooms at Auris Plaza Hotel, responded to this review

Dear Kimbolinder, Thank you for sharing your review and for rating your stay here on TripAdvisor®. I appreciate your feedback in regards to your experience at Auris Plaza Hotel. Your comments are encouraging to read and I am happy that you enjoyed your overall visit. I sincerely thank you for all your praises especially in regards to the friendliness and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Al Barsha, this hotel is just a 5-minute walk from the Mall of the Emirates. It features an outdoor swimming pool and a fitness center. Wi-Fi is free in all rooms and public areas. The spacious, air-conditioned rooms and suites at the Auris Plaza Hotel each have a sitting area with a flat-screen TV. They include deluxe linens and pillows, and the bathrooms have bathrobe and a hairdryer. Didon Restaurant serves a range of international and Arabic dishes with both options from the menu and buffet options. A 24-hour room service is also available. Hookah Lounge has a variety of Shisha flavors. Tour information is available from the 24-hour front desk, which also provides luggage storage. Free valet parking is available on site. The Auris Plaza Hotel is 5 miles from the Palm Islands and 9 miles from the famous Dubai Mall. ... more   less 

Additional Information about Auris Plaza Hotel

Address: Al Barsha Al Sarayat St, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $148 - $549 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Auris Plaza Hotel 5*
Number of rooms: 337
Reservation Options:
TripAdvisor is proud to partner with Fastbooking, Agoda, Travelocity, Booking.com, Expedia, Asiatravel.com Holdings, Hotels.com and Priceline so you can book your Auris Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#41 Family Hotel in Dubai
#66 Business Hotel in Dubai
#74 Spa Hotel in Dubai
#84 Romantic Hotel in Dubai
#115 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Auris Plaza Hotel staff and other travellers.
36 questions
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Questions? Get answers from Auris Plaza Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don´t know”
 of 5 bubbles kimbolinder, 6 Jan 2017 | Read review
“On south side away from building site”
 of 5 bubbles jstevens5865, 5 Jan 2017 | Read review
“Location on this hotel will be the biggest plus.”
 of 5 bubbles SuperTed76, 28 Dec 2016 | Read review
“Book directly through the hotel's website because you get a late check out at 4pm”
 of 5 bubbles Aicelle, 29 Nov 2016 | Read review
“Away from the construction sites”
 of 5 bubbles 190phils, 27 Nov 2016 | Read review
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