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Donatello Hotel

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#204 of 543 Hotels in Dubai
Certificate of Excellence
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176 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Reviewed 3 days ago NEWvia mobile

SUPER TIRED AND DISGUSTED. It's 2.35am and the Karaoke or cat singing is still in full swing. Management do not want to know despite various calls.Was advised whenn we arrived for a 3 day stay the only Disabléd room available was above the Karaoke Bar which operated until 1am. otherwise we would have to have a room that had no...

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Helpful?
Thank JL2755
Reviewed 2 weeks ago via mobile

I came to this hotel because it has very easy access to the E11 (the main highway) on both sides and because I have started to know the Al-Barsha 1 area for a while now... I toughed would be easy access to the road and the Mall of the Emirates after work hours...First the hotel is super noisy!!! They have...

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1Thank Maja M
Reviewed 4 weeks ago

Although my room was huge( junior suite) with two telvesions( why??) I would tn stay here again. I had wanted a room with an espresso machine...which it had,but no coffee capsules. When enquirer, told there were none available in the room, but I could order room service coffee anytime fre of charge. What a palava that turned out to be....more...

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Thank Anna- michele H
Ayrshire, Scotland
Reviewed 4 weeks ago

Great hotel. Fantastic staff throughout. Huge rooms and very comfortable. Great breakfast. Small pool. Great location near mall of Emirates . However all these positives were spoilt by the noise level. Firstly from the main road outside. Felt like windows were open, really poor quality double glazing. Secondly from the bar downstairs where they had rock bands playing until early...

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Thank Tracey B
Reviewed 4 weeks ago via mobile

Stayed here for a week in October 2016. Nice handy location, close to shopping and metro. Nice breakfast. Pool bathrooms need attention and fitness suite could do with more care. Other than that no complains. Pool area bit small not suitable for children. Noise from air con in our room twice!.. but was seen to promptly. Reception area clean and...

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Thank Imelda B
Peacehaven, United Kingdom
Reviewed 5 November 2016

Room is very nice, friendly staff, room service is not up to standard towels not clean, sheets dirty on occasions .the carpet could do with the shampoo rest of the hotel is quite nice bit noisy on Friday because of the disco & the screaming and shouting late night. in my opinion it's not managed correctly .ample parking underneath the...

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Helpful?
Thank Al-shamkhani
DonatelloHotel, Manager at Donatello Hotel, responded to this review

Dear Al-shamkani, Greetings! Thank you for taking the time to share with us your experience at the Donatello Hotel - Dubai. I am sorry to read that your experience did not fully meet your expectations. Please rest assured that your feedback is conveyed to the relevant departments and we are taking appropriate measures to address the points mentioned and prevent...

Reviewed 3 November 2016

I really don't know how I can rate this hotel... Rooms are spacious, and have everything you should expect from a 5 star hotel actually. Free parking if you have a car, location is ok but not superb, gym is very disappointing and is there only for the rating . However, the management has a real problem... First, coming back...

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1Thank Joseph M
Hopewell, New Jersey
Reviewed 28 October 2016

I arrived around 9 am and was told that check in is at 2 pm. However, I was in my huge room (room 417) by 9:30 am. The front desk staff was helpful. Every thing was as expected. Great value for the money. Great location. Breakfast was included and was not bad. It was clean. I would stay again. Free...

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1Thank Dernadubai
London, United Kingdom
Reviewed 28 October 2016

Excellent location, walking distance from the metro and emirates mall, very clean, breakfast has a good selection of food, excellent service from the staff. Very large rooms with sofas. The toilets had a shower and a bath tub.

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1Thank adeelfrajput
Gloucester, United Kingdom
Reviewed 26 October 2016

After searching on Google I came across this hotel. I wanted a hotel that included breakfast and which wasn't going to cost the earth (leaving more cash for shopping and eating out). This hotel really surprised me. Firstly the room we had was huge. We chose a junior suite which came with half board for an excellent price. Two televisions,...

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1Thank IanandShen

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated midway between downtown Dubai and Dubai Marina, the hotel offers business and leisure travellers a convenient place to dine and meet, with diverse business and leisure areas in close proximity. ... more   less 

Additional Information about Donatello Hotel

Address: Sheikh Zayed Rd | Al Barsha 1, Dubai 24948, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $136 - $508 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Donatello Hotel 4*
Number of rooms: 78
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Hotel Style:
#104 Spa Hotel in Dubai
#179 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from Donatello Hotel staff and other travellers.
5 questions
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Questions? Get answers from Donatello Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check the room before excepting it .”
 of 5 bubbles Al-shamkhani, 5 Nov 2016 | Read review
“as there is bar in the hotel, as a higher floor quiet room”
 of 5 bubbles fema, 22 Apr 2016 | Read review
“Room 203 has a better view comparing to the 504, 203 side has more light”
 of 5 bubbles Lankadi, 13 Mar 2016 | Read review
“They will usually upgrade you but I guess normal room is better because it has a better view and a balcony.”
 of 5 bubbles DrKhaled83, 4 Mar 2016 | Read review
“Great Location, next to the metro station and Mall of the Emirates”
 of 5 bubbles 392hamzaa, 22 Feb 2016 | Read review
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