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City Seasons Dubai

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#242 of 545 Hotels in Dubai
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City Seasons Dubai
City Seasons Dubai
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170 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Reviewed 12 May 2016

The location is good however the staff especially Manager lacks good customer service. We checked in and found there was no hot water and informed the staff, we kept being told the problem is in our room and were offered another room however on checking the new room, there was still no hot water. Six hours after no hot water....

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Thank Nikemiii O
Kuwait City, Kuwait
Reviewed 9 May 2016

I travelled with my family for a quick vacation, the hotel was very close to deira city center mall and the airport, we stayed at the same floor of the swimming pool ... which my kids love it (me to) there was free parking and free internet ( don't relay on it for video streaming) but it got the job...

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Thank Humod A
KhaledMirza, General Manager at City Seasons Dubai, responded to this review

Dear Guest, Thank you for choosing City Seasons Suites and for the time you have taken to post your comment on Trip Advisor. We are happy to know that you had wonderful stay with us and it was indeed a pleasure to read your very generous review. Thank you once again and we hope to welcome you back in the...

Abidjan, Cote d'Ivoire
Reviewed 7 May 2016

Even though it's my favorite hotel because of being in the middle of the city and it's a suite at this price. This time though I invited a friend in the evening. The manager called us down for ID check. After he did the ID check. He went on asking for an extra charge. I showed him I have two...

Review collected in partnership with this hotel
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Thank tahir799
KhaledMirza, General Manager at City Seasons Dubai, responded to this review

Dear Guest, Thank you for choosing City Seasons Suites and for the time you have taken to post your comment on Trip Advisor. I was pleased to read about your positive comment on the hotel regarding location. However, I understand your disappointments and I personally communicated to the concerned manager. Apparently, extra person will be charged accordingly. Secondly, original passport...

Reviewed 3 May 2016

City Season Suites locate in a visitor friendly area, very short walking distance to Metro station, shopping center and major supermarket. The night manager Mohemud was responsive; customer oriented and had guest interest at his heart. I traveled to Dubai with my grown up nephew so I booked a two beds executive suite and communicated with the hotel directly via...

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Thank Apple C
KhaledMirza, General Manager at City Seasons Dubai, responded to this review

Dear Guest, Thank you for choosing City Seasons Suites and for the time you have taken to post your comment on Trip Advisor. I am delighted to read your comments about the friendliness in the area, our distance to Metro station and the late check out that was provided. On the other hand, I do apologize for your disappointment and...

Reviewed 3 May 2016

City Seasons Suites is a nice place, this was my second stay over there. Overtime the furniture needs a bit of uplifting and so does the bed. The rooms are spacious and free amenities include water which is great. The staff is friendly, however, late checkout policies aren't so good in the hotel and they ask for an entire nights...

Review collected in partnership with this hotel
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Thank Mohsin N
KhaledMirza, General Manager at City Seasons Dubai, responded to this review

Dear Guest, Thank you for choosing City Seasons Suites and for the time you have taken to post your comment on Trip Advisor. I am very pleased to read your positive comments you have made in regards to hotels room, staff friendliness and amenities provided. However, I also make note on your other comment about the furniture as well as...

Peshawar, Pakistan
Reviewed 30 April 2016

From hotel and city plus member you can get cheap room from agoda and booking.com so no use of city plus City plus member must get more discount then web side secondly late checkin must be adjusted in late check out

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Thank sssj3
KhaledMirza, General Manager at City Seasons Dubai, responded to this review

Dear Guest, Thank you for choosing City Seasons Suites and for the time you have taken to post your comment on Trip Advisor. We truly appreciate your review, however, I do acknowledge your comments regarding City Plus membership. I am glad to let you know that we have several privileges offered available for the members such as earning points, discount...

Macroom, Cork, Ireland
Reviewed 13 April 2016

We booked a family room but on arrival (in very early morning after a long night flight) the suit only had one bed so we had to wait for a camp bed to be set up. The room was fine, no complaints on facilities however I was disappointed with the cleaning. The glass tops and cabinets were smeared and the...

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Thank Clare N
KhaledMirza, General Manager at City Seasons Dubai, responded to this review

Dear Guest, Thank you for choosing City Seasons Suites and for the time you have taken to post your comment on Trip Advisor. I am delighted that you have found our location good as well as room facilities. However, I do apologize about the housekeeping service which I have already shared with the concerned head of department to look into...

Mexico
Reviewed 25 March 2016

Friendly staff, slow check inn, fast check out. Good transportation to and from airport. Average breakfast buffet. Good wi-fi internet. Rooms with all facilities and amenities, including the partial kitchen.

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Thank OctavioMexico
KhaledMirza, General Manager at City Seasons Dubai, responded to this review

Dear Guest, Thank you for choosing City Seasons Suites and for the time you have taken to post your comment on Trip Advisor. I was very pleased to read that you had a wonderful stay with us and that you enjoyed the friendliness of our staff, facilities, amenities and transportation. Once again, thank you for your feedback and we are...

Kuala Lumpur, Malaysia
Reviewed 24 March 2016

Good location since it is located near metro station and shopping mall. The hotel is not that far from Dubai International Airport. The staffs are very friendly and helpful. The accomodation rate is quite reasonable compared to other hotels.

Review collected in partnership with this hotel
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Thank nurmohamad
KhaledMirza, General Manager at City Seasons Dubai, responded to this review

Dear Guest, Thank you for choosing City Seasons Suites and for the time you have taken to post your comment on Trip Advisor. I am very pleased to see your high rating score in all areas in regards to your most recent visit. Thank you for all your praises and we are happy that we are able to deliver a...

Karachi, Pakistan
Reviewed 24 March 2016

Only good location and Interior , i have stayed here for the third time and found that house keeping is getting from bad to worst. Front desk staff was polite but not problem solver and not curious if demand other than normal information/help.

Review collected in partnership with this hotel
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Thank riazat65
KhaledMirza, General Manager at City Seasons Dubai, responded to this review

Dear Guest, Thank you for choosing City Seasons Suites and for the time you have taken to post your comment on Trip Advisor. We are delighted to read your positive comment on our location and interior, nevertheless, we do apologize for the inconvenience you experienced in regards to hospitality service of our staff. I am sorry to learn about your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about City Seasons Dubai

Address: 8th Street | Port Saeed District, Dubai 56421, United Arab Emirates (Formerly City Seasons Suites)
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $114 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Seasons Dubai 4*
Number of rooms: 180
Reservation Options:
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Also Known As:
City Seasons Hotel Dubai
Hotel Style:
#141 Family Hotel in Dubai
#203 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from City Seasons Dubai staff and other travellers.
8 questions
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Glasgow, United Kingdom
over a year ago
Dubai, United Arab Emirates
over a year ago
Ballina, Ireland
Ballina, Ireland

See all questions (8)

Questions? Get answers from City Seasons Dubai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The top corner rooms are quiet and quite large.”
 of 5 bubbles , 10 Jan 2017 | Read review
“Higher floors have a nice view of the city”
 of 5 bubbles Marinadoudak, 29 Dec 2016 | Read review
“"Always top floors are best for day and night views" "Bring ricer cookers to cook by yourself and kids if you get enough time"”
  • Neat toilet
 of 5 bubbles RasuR, 15 Dec 2016 | Read review
“Atrium style hotel so noise can be an issue. Ask for a room close to the elevators for a quieter stay.”
 of 5 bubbles Windmill64, 29 Oct 2016 | Read review
“Front of hotel = road noise .Back of hotel = extremely loud mosque call to prayer”
 of 5 bubbles frustrated31, 16 Oct 2016 | Read review
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