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InterContinental Dubai Festival City

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#30 of 543 Hotels in Dubai
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InterContinental Dubai Festival City
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1,585 Reviews from our TripAdvisor Community

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Showing 1,320: English reviews
India
Reviewed yesterday NEW

A 10 min drive from the airport this hotel is at a very good location overlooking the creek. The area is open with no obstruction to the views around the hotel. The rooms are big, spacious and well designed. Finally the hotel is linked to the Festival city mall, which gives you a lot of options for food, entertainment and...

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Helpful?
Thank HKBhand
Brooklyn, New York
Reviewed 2 days ago NEW

We arrived in Dubai around midnight after a long flight from NY and were met by a driver from the hotel. A 10 minute drive brought us to the hotel where we were graciously greeted by everyone. We stayed only 1 night since we left for Abu Dhabi that afternoon - again, with a driver from the hotel. We stayed...

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Helpful?
Thank Bo Y
Reviewed 3 days ago NEWvia mobile

Always a brillaint stay at this hotel, good service through out, big thanks to Meshack & Jerome for looking after me round the pool every day, would highly recommend staying here, 10 mins taxi in to Downtown (burj khalifa) etc.

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Helpful?
Thank nemwan
Reviewed 5 days ago NEWvia mobile

Had to be in Dubai for 3.5 days and stayed at this hotel. It was a little out of the way but then again, everything in Dubai is a 20-25 minute commute. This hotel is great. Staff was truly friendly and the accommodations were amazing. The breakfast buffet and lunches are a true must try. I little far from the...

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Helpful?
Thank Steve L
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Steve L, Thank you very much for your kind review on Tripadvisor. We are glad to hear you enjoyed the 3.5 days in our hotel. Your kind feedback about the breakfast in Anise Restaurant is much appreciated. Kind regards and thank you very much. James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Reviewed 1 week ago via mobile

Our 14 days long stay has been a really wonderful experience!! ! Everyone was very professional and caring. We enjoyed the nice poolarea with an amazing view at the dubai-skyline, the breakfast at anise restaurant with that great selection of food (we never had such a great breakfast before!! !) and we loved to train in the top equipped hotelgym....

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Helpful?
Thank Kirsten A
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Kirsten A, Your kind are much appreciated. Thank you very much. 14 days can be very long but I am very glad to hear, that you enjoyed every single day of it in InterContinental Dubai Festival City. I will certainly forward your greetings to Mahesh. Kind regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City...

Washington DC, District of Columbia
Reviewed 1 week ago

This hotel is a superb choice if you have no budget constraints at all. The location, service, food, amenities and transportation from and to it, are excellent. Also, it has a Mal very close to the property.

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Helpful?
Thank Jordi M
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Jordi M, I appreciate your kind review a lot. Thank you very much. It is great to hear, that you call us a "spectacular choice". We are looking forward to your next stay with us. Kindest regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Stockholm, Sweden
Reviewed 1 week ago

A grand foyer, attentive staff, great room with great view topped by a magnificent breakfast buffet. The Gym was roomy and in connection with he big swimming pool area. A nice touch was the running (3k and 5k) maps attached on the water bottle sin the hotel room. Only disappointment was the top floor bar, a sad smoke filled room...

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Helpful?
Thank Flygtok
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Flygtok, I am glad to hear you enjoyed your stay with us and that you liked the running maps we provide. It is a 10 minute taxi ride to Downtown Dubai, where Burj Khalifa is located. Thank you very much for your review. We hope we may welcome you again soon. Kind regards, James Koratzopoulos Regional General Manager Dubai...

Brisbane, Australia
Reviewed 1 week ago via mobile

Stopped in here for just over 24 hours on my through to Europe. Could not fault this hotel at all. From the staff at the front desk to the gym staff, nothing was ever a problem. The facilities are first class. The buffet breakfast has to be seen to be believed. You name, they serve it. A must for any...

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Helpful?
Thank SGB81
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear SGB81, It was a great pleasure reading through your review. Thank you for your kind words. I am glad to hear, that you enjoyed the buffet in Anise Restaurant and that our staff has always found a solution for you and made it a hassle free stay. I hope you arrived safely in Europe and we are looking forward...

Reviewed 1 week ago via mobile

You guys in the front office literally ruined out wedding party at your poor service hotel. Yours access cards to the room stops working for no reason and we have to go to the front office to change the cards every time. Your front office Egyptian employee yesterday at night around 12:00 am delayed our process of changing the cards...

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Helpful?
Thank Khalid A
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Khalid A, I am distressed to hear what you have experienced during your stay with us. Please accept my sincere apology for the fact, that your room key card was not working. Unfortunately I cannot give you a reason, why the card has stopped working. Sometimes the magnetic strip stops working if you place it close to a mobile...

San Francisco
Reviewed 1 week ago

I was there for a bit over a week in a business visit. I had a couple of issues that I had to draw the management attention to, and the response time was impressively quick that exceeded my expectations. Mr. Amer (front desk mgr.) and Mr. Imad (the patio dining mgr.) were very helpful in making my stay nothing short...

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Helpful?
Thank Bashar Z
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear Bashar Z, I appreciate that you have taken the time to review your stay with us and shared it here on Tripadvisor. I am glad to hear that your problems were solved immediately and that you enjoyed your room and the sunset view in particular. We are looking forward to your next stay. Kind regards, James Koratzopoulos Regional General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $303 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Hotels.com, Travelocity, TripOnline SA, HotelsClick, Expedia and Odigeo so you can book your InterContinental Dubai Festival City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#19 Business Hotel in Dubai
#22 Spa Hotel in Dubai
#29 Romantic Hotel in Dubai
#30 Luxury Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
25 questions
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over a year ago

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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“high floor rooms”
 of 5 bubbles DannyJ404, 26 Nov 2016 | Read review
“Try a corner room for the best views!”
  • View from Club Eclipse on the 26th Floor
  • View from the Meeting Roomson the Lower Ground Floor
 of 5 bubbles KerryK52, 25 Nov 2016 | Read review
“Family suites of 2 bed rooms are superb”
 of 5 bubbles 141tarekm, 22 Nov 2016 | Read review
“My room had a view of the Festival mall fountain which is lovely.”
 of 5 bubbles US-UK-citizen, 17 Nov 2016 | Read review
“All rooms are excellent value for money and quite with comfortable beds”
 of 5 bubbles ggard686, 9 Nov 2016 | Read review
5 of 5
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