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InterContinental Dubai Festival City

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#21 of 540 Hotels in Dubai
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InterContinental Dubai Festival City
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1,707 Reviews from our TripAdvisor Community

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Showing 1,412: English reviews
Westbury, United Kingdom
Reviewed 2 weeks ago

Absolutely fantastic hotel. Only stayed 1 night prior to Arabian Cruise with Royal Caribbean. The rooms were very spacious, well equipped and clean. The hotel is right next door to a shopping Mall with plenty of shops and eateries. Only short drive to the cruise terminal and airport. Just to mention the water for the bath turns on at the...

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Helpful?
Thank Nick W
Management response:

Dear Nick W, I am truly delighted to hear you had a relaxing and pleasant stay. We are glad that we have prepared you for even more relaxation aboard of your cruise. Many thanks for your review. James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Doha, Qatar
Reviewed 2 weeks ago

This Hotel is in Dubai Festival City which is the Middle East's largest mixed-use development. Linked to Huge Mall and other Hotels like Crown Plaza . walking on the bank of Dubai Creek in winter is pure pleasure , walking inside the mall in Summer days is real fun. The service if very good and many Restaurants choices that will...

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Thank Khaled E
Management response:

Dear Khaled E, It was wonderful to read your review and hear of your “in the know” activities where you were able to truly enjoy some priceless moments enjoying the wonderful vista of the creak and Dubai skyline. Wishing you all the very best. James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

Amman, Jordan
Reviewed 2 weeks ago

A true 5 star hotel in every aspect, nothing you could complain about, I recommend this hotel for those looking for excellence and perfection. the staff members are all great, the food is great and the buffet has everything you may think of. perfect place and less than 50 meters walk to Dubai festival city mall which is a major...

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Thank AbuAnzour
Management response:

Dear AbuAnzour, As an hotelier there is nothing more satisfying than reading review such as yours. It proves that all the hard work and training that the team invests in food, beverage and service is well received and appreciated. Our team prides itself on attention to details and reviews such as yours motivate and inspire them to continually aim higher....

Reviewed 2 weeks ago via mobile

Beautiful suite, extremely good service and the breakfast buffet is just wow! The pool is great as well and there are 3 options as its joined with crown plaza so the pool is never crowded.. I would definitely come back 👍🏼

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Helpful?
Thank Shahed A
Management response:

Dear Shahed A, Thank you for your wonderful review. We are delighted to hear you found our breakfast buffet wow and that you have enjoyed our swimming pool facilities. We look forward to welcoming you back soon. Warm regards, Nathalia Lopez Assistant Director of Front Office InterContinental Dubai Festival City

Cardiff
Reviewed 3 weeks ago via mobile

This was one of my shortest trips, so here's a short review. I arrived at the hotel at 2.00 a.m. after a long flight. I needed an alarm call at 6.00 a.m. The reception staff couldn't have been nicer, offering a free room upgrade so I could better enjoy my few hours with them. The hotel is stunning, my room...

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Thank JungfrauCardiff
Management response:

Dear JungfrauCardiff, Thank you for your wonderful review. We are delighted to hear you have enjoyed your stay with us. We are looking forward to welcome you back soon! Warm regards, Nathalia Lopez Assistant Director of Front Office InterContinental Dubai Festival City

Warks.England
Reviewed 3 weeks ago

We had a couple of nights here and chose a Club Creek View room. Excellently furnished and situated with all the facilities we needed including a wet room with drench shower, The 26th floor Club lounge has wonderful views off the upper Creek, the adjacent fountain/light/sound display (could be noisy) the dhow builders yard and over to the Burj district...

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1Thank Silverswimmer
Management response:

Dear Silverswimmer, Thank you very much for your kind review. I am glad to hear you enjoyed your stay with us and your great comments regarding our Club Lounge Team. Please accept our sincere apologies for the noise inconvenience. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We are looking...

Bristol, United Kingdom
Reviewed 3 weeks ago

Stayed here on business. It's a fantastic hotel to be based in on a trip. Excellent wind down facilities- pool, spa, gym, bars etc. The food is varied and never disappointed me. Breakfast was an experience for the senses. From my room you could see the Water Fountain display at night. Shopping mall right next door. Access to the Belgian...

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Helpful?
Thank Tim C
Management response:

Dear Tim C, Thank you very much for your kind review. We are delighted to hear you had an amazing stay with us and enjoyed our hotel facilities. We are looking forward to welcome you back soon. Warm regards, Nathalia Lopez Assistant Director of Front Office InterContinental Dubai Festival City

Kolkata (Calcutta), India
Reviewed 3 weeks ago

Its an amazing place. Location is fantastic with great views. The hotel itself is very modern and spacious. The food is excellent too and the rooms are very spacious, modern and large. I liked the bath! The staff are very helpful. The view from the bar is very nice, plus there is a musical fountain which looks fantastic during the...

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Helpful?
Thank NirajBasotia
Management response:

Dear NirajBasotia, Thank you for your kind review. We am delighted to hear you have enjoyed your stay with us. We are looking forward to welcome you back to the InterContinental Dubai Festival City soon. Warm regards, Nathalia Lopez Assistant Director of Front Office InterContinental Dubai Festival City

Reviewed 3 weeks ago via mobile

High class hotel, high standard, only 15 minutes from Dubai airport. Large room with excellent bed and bathroom. Polite on pleseant personell. Helpful reception personell. International dinner buffet, also high class international breakfast. Close Festival City Mall, lots of shops and restaurants. Otherwise taxi is only transportation if You don't have own car. Pool area is ok, but there was...

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Thank 793villek
Management response:

Dear 793villek, Thank you very much for your kind review. I am glad to hear you enjoyed your stay with us and your amazing comments regarding out reception colleagues and the breakfast and dinner buffet. I am sorry to hear you were disturbed on the swimming pool due to the construction noise. We are currently working to make enhancements to...

Reviewed 3 weeks ago

My wife and I spent two amazing nights in a spacious, comfortable room with a great view of the Creek. As usual, the service was top draw and the staff members were efficient and friendly. Room service was prompt and the food delicious. We certainly look forward to our next trip.

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Helpful?
Thank Chris P
IHGDFCExecOffice, General Manager at InterContinental Dubai Festival City, responded to this review

Dear ChrisP, We really appreciate your kind review. Thank you. It is wonderful to hear that you and your wife enjoyed your two night stay at InterContinental Dubai Festival City. We look forward to your next stay with us. Best regards, James Koratzopoulos Regional General Manager Dubai Area General Manager Dubai Festival City IHG

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $233 - $531 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
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Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#17 Spa Hotel in Dubai
#19 Business Hotel in Dubai
#20 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a room over the lake side”
aldermoor, 22 Apr 2017 | Read review
“Ask for a room in the Upper floors for both : good view and quite sleep”
KhaledE343, 7 Apr 2017 | Read review
“Go for the Creek View Club rooms...”
  • The Burj and dhow dockyards in the mist...
Silverswimmer, 1 Apr 2017 | Read review
“Smile and be nice:-)”
TimC737, 31 Mar 2017 | Read review
“Always ask for a Creek view room”
chrispQ2364CN, 28 Mar 2017 | Read review
5 of 5