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InterContinental Dubai Festival City

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#22 of 544 Hotels in Dubai
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InterContinental Dubai Festival City
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1,650 Reviews from our TripAdvisor Community

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Showing 1,371: English reviews
London, United Kingdom
Reviewed 3 March 2015

The best - staff are always very respectful and friendly. So many staff remember guests' names and this makes one feel like a VIP. I loved it. The hotel is very clean and well organized. The so-so - the expensive club lounge served fried cheese cubes and other similar offerings. This was very disappointing and a bit insulting compared to...

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Helpful?
4Thank BBB2
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'BBB2', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. It is very important for us to receive both positive and constructive feedback from our guests. We are delighted to know that you have enjoyed and recognized the...

Reviewed 2 March 2015 via mobile

Overlooking calm welcoming water and an unbeatable dubai skyline in the horizon, this is one of the most luxurious and comfortable hotels I have ever been in Stayed in room 1115 on the 11th floor, the room is perfect and is missing absolutely nothing. The only disappointment was the view from the window, very bad, my room overlooked the construction...

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Helpful?
Thank ShereefIbrahim
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'ShereefIbrahim', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience and the team's services. We are glad to know that we exceeded your...

New York City, New York
Reviewed 1 March 2015

This hotel is absolutely beautiful. From the lobby, rooms, restaurants and bars it is incredible. The service is also impeccable. A little away from the action but well worth it. There is also a French cafe called Choix which has some delicious pastries.

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Helpful?
Thank rick11nyc
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'rick11nyc', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience, the facilities and specially regarding the service from the team. We are glad...

London United Kingdom
Reviewed 27 February 2015

Have brought an Entertainer book I have tried most Hotels in Dubai for a sports and deep tissue massage for buy one get one free , having to pay the full price for this hotel this is worth every Durham the staff at the spa really know there job you feel that they have worked a miracle because you feel...

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Helpful?
Thank Rita B
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Rita B', We would like to take the opportunity to thank you for choosing to use the InterContinental Dubai Festival City Spa and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience. Your praise highlighting the team and how good their service was,...

kuwait
Reviewed 26 February 2015 via mobile

It was so annoying that I am sitting in the room, and just about to check out, and writing this review. Went to the Club Lounge for breakfast this morning around 10:30 and while coming down in about 45 minutes the door keys wouldn't work. The normal check out time is 12 noon but being gold ambassador it is usually...

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Helpful?
2Thank deserttodesert
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'desertmanKuwait', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We appreciate that you are sharing your feedback regarding the experience in our hotel with the keys and with room service. We sincerely apologize for the inconvenience as...

Jeddah, Saudi Arabia
Reviewed 22 February 2015

this is my 2nd time stay in this fantastic hotel for four night , I can't say much from my last stay in Jan 2013 other than that I am not regret to spend these four night in this nice hotel, I fully recommend any one would like to spend some time near the beach and mull where you can...

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Thank WBaghdadi
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'WBaghdadi', We would like to take the opportunity to thank you for your loyalty to InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. It is a pleasure to read your review and see that in more than one occasion we have managed to exceed your expectations with the hotel offerings and service....

Burton-in-Kendal, United Kingdom
Reviewed 20 February 2015

This to me was a risky booking as I wanted to have three days in the city then 4 on the beach. I could not have chose better for the city part. I emailed in advance as we were arriving early from the UK before normal 1400 check in time Hotel arranged shuttle pick up and from landing at 740am...

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Helpful?
1Thank IanEB
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'IanEB', We would like to take the opportunity to thank you for choosing to stay at InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to receive your review and read such positive comments regarding your experience and the team's services. We are glad to know that we exceeded your...

Reviewed 18 February 2015

The most surprising part of my stay there was when I found out that the hotel is the second built in dubai so many years ago, and it became a wonder how they have managed to maintain it so. Their staff were warm and nice, no much complimentary offers but the best thing was the mall situated just a few...

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Helpful?
Thank dmamma86
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'dmamma86', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you enjoyed your stay, noting your special remark on the team and their great service. it is...

Doha, Qatar
Reviewed 18 February 2015

As you would expect, this is a quality hotel...great service, good room, nice pool, friendly staff, fast wifi. We did not have breakfast included and were hoping to eat out in the morning and evening n the Dubai Festival City complex.....however most of it has now been partially demolished and apart from the food court there are only two options,...

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Helpful?
Thank JustBinHadd
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'JustBinHadd', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We appreciate your positive comments regarding the quality of our hotel and service provided. At the same time are disappointed to read that the site construction of...

Dammam, Saudi Arabia
Reviewed 17 February 2015

Intercontinental Dubai Festival City is luxurious living for me. Good Service, Warm and Professional Staff, Good Food, Value for Money and a must-come to hotel. My experience in this hotel is superb. As the promo add in one of the food chains in my country says: "Sarap Ulit-ulitin" (a fun way to to do it all over again).

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Thank Michael M
45777IHG_DFC, General Manager at InterContinental Dubai Festival City, responded to this review

Dear 'Michael M', We would like to take the opportunity to thank you for choosing to stay at the InterContinental Dubai Festival City and for taking the time to share your comments on TripAdvisor. We are delighted to read your review and note that you enjoyed your stay. We are glad to know that the service made a positive impact...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Babysitting
  • Airport Transportation
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Inspired by a graceful sailboat, InterContinental Dubai Festival City stands tall amid the business and shopping districts. The hotel is home to 6 dynamic bars and restaurants, including the award-winning Reflets par Pierre Gagnaire, has wifi throughout rooms and public areas and its own 18-hole championship golf course. ... more   less 

Additional Information about InterContinental Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai 45777, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $235 - $697 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Dubai Festival City 5*
Number of rooms: 508
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, IHG, HotelsClick, Agoda and Hotels.com so you can book your InterContinental Dubai Festival City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Dubai Festival City Hotel Dubai
Hotel Style:
#15 Family Hotel in Dubai
#17 Spa Hotel in Dubai
#19 Business Hotel in Dubai
#22 Luxury Hotel in Dubai
#29 Romantic Hotel in Dubai
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Dubai Festival City staff and other travellers.
33 questions
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over a year ago

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Questions? Get answers from InterContinental Dubai Festival City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“creek view”
 of 5 bubbles 120saleha, 20 Feb 2017 | Read review
“Ask for a view overlooking the creek.”
 of 5 bubbles Scottkjs, 19 Feb 2017 | Read review
“Ask for a higher floor if you want to sleep till late.”
  • Pool area
  • 6th floor
 of 5 bubbles nora17, 14 Feb 2017 | Read review
“we had room 1017 overlooking the creek - wow”
 of 5 bubbles 835gailg, 9 Feb 2017 | Read review
“The higher the room the better the view”
 of 5 bubbles SallyP6, 4 Feb 2017 | Read review
5 of 5