We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Dubai Festival City

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$300*
US$104*
US$300*
US$104*
US$300*
US$104*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Crowne Plaza Dubai Festival City
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,539 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,303: English reviews
Start your review of Crowne Plaza Dubai Festival City
 Click to rate
Sheffield, United Kingdom
Reviewed yesterday NEW

I stayed at the Crowne Plaza in Festival City over Easter with my partner. We had an amazing time. The hotel is lovely, very modern and clean and the staff were friendly and eager to please. We used the resturant several times for breakfast and our evening meal and the food was 5 star. The pool area was great, 2...

 Report
Helpful?
Thank Miss-Campervan
Burnley, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Excellent hotel in a good location overlooking the creek and next door to its sister hotel the Intercontinental. Rooms were spacious and well equipped, which more then met our needs. The hotel had good spacious external grounds with a number of quiet areas and with the added bonus of an attached excellent Belgium Cafe. The staff themselves were efficient and...

 Report
Helpful?
1Thank MarkRobbo123
About Hotel's Favourite Review
IHGDFCExecOffice, Front Office Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear MarkRobbo123 Thank you very much for taking the time and giving us your feedback and I am happy that you enjoyed your stay with us as well as the facilities of the hotel. We pride ourselves with an engaged team who really ensure that each and every guest that we have feels at home and I am delighted that...

Reviewed 3 days ago NEW

We have spend a week-end here having traveler to Dubai for the Mary Poppins show. The hotel has two main assets. The location: with unobstructed view of Dubai skyline and proximity to the airport (10 minutes drive) and the very friendly and attentive staff. Dubai is know for better than average GCC service but this hotel just makes the cut....

 Report
Helpful?
Thank cosmopolice
IHGDFCExecOffice, Hotel Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Cosmopolice, Let me take this opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding the hotel location, view and the friendly...

Doha, Qatar
Reviewed 5 days ago NEWvia mobile

This hotel is ideal for family, good pools for all ages, restaurants good, we had the BBQ excellent food and drink, staff helpful room we had 1735 was fantastic with great views. We will be back and staying there as I couldn't fault them.

 Report
Helpful?
Thank Douglas N
IHGDFCExecOffice, Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Douglas N Thank you for the wonderful feedback you have shared, we are delighted that you enjoyed your stay at the Crowne Plaza and that we lived up to your expectations. We pride ourselves with great service and with a product that is understated but elegant. Your trust and faith in us means a lot and we will strive...

Reviewed 1 week ago via mobile

What a beautiful place, en epic view and lovely accommodation. Friendly and helpful staff. Definitely worth coming back to. No complaints from my end. Sleep peacefully and the dining is superb. The pools are a perfect place to chill too.

 Report
Helpful?
Thank gustavb87
IHGDFCExecOffice, Hotel Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Gustavb87, Let me take this opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding the hotel, staff, dining and pool are...

Dhahran
Reviewed 1 week ago via mobile

Love the staff. Yara, I believe was her name, was super helpful during checking and check out. The breakfast is nice and the Belgium Beer cafe next door was a nice extra. I love this hotel and stay often. Proximity to shopping and the airport are helpful. The price per night is a very good value and the kindness of...

 Report
Helpful?
Thank Ben T
IHGDFCExecOffice, Hotel Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Ben T, Let me take this opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding Yara's helpfulness are a delight to...

Krakow, Poland
Reviewed 1 week ago

Everything's great: a/ location-close to the airport b/ rooms-spacious, functional, clean, well equipped (including mini bar) c/ gym with swimming pool - lots to do d/ restaurants-good quality (including breakfast) e/ conference center between Crown and Intercontinental. Recommendable!

 Report
Helpful?
Thank Stanislaw1972
IHGDFCExecOffice, Hotel Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Stanislaw1972, Let me take this opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding the hotel location, rooms, gym, swimming pool,...

Belfast, United Kingdom
Reviewed 2 weeks ago

Stayed at this hotel and was very happy with my choice. Only about ten minutes away from the airport. Service was excellent. Breakfast had plenty of choice, we ate outside. Pool attendants polite and helpful we got cool bags with water, very nice touch. Nice pool we could have used Intercontinental pool as well but stayed at the plaza, the...

 Report
Helpful?
Thank jinnyann
IHGDFCExecOffice, Hotel Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear Jinnyann, Let me take this opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding hotel location, excellent service, polite staff, nice...

Boston, Massachusetts
Reviewed 2 weeks ago via mobile

It would be a 3.5 stars. It is a solid hotel which serves business needs very well. The location is less than 10 minutes from the airport which is a blessing when you wish to avoid the Dubai traffic. It is part of the Festival City complex with the Intercontinental, a huge shopping and a restaurant complex. This complex has...

 Report
Helpful?
Thank JeddaCath
IHGDFCExecOffice, Hotel Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear JeddaCath, We would like to take this opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your comments on the hotel location and that it is your favorite was a delight to read, however was disappointed to note that we did not...

London, United Kingdom
Reviewed 3 weeks ago via mobile

This hotel is full of goodness I would recommend anyone to stay here. The service and the atmosphere is phenomenal and connected to intercontinental Hotel is a blessing. This automatically leads you to the Festival City Mall😃 I will recommend to eat in the hotel the quality and price is reasonable.

 Report
Helpful?
Thank R0nny1
IHGDFCExecOffice, Hotel Manager at Crowne Plaza Dubai Festival City, responded to this review

Dear R0nny1, Let me take this opportunity to thank you for choosing to stay at the Crowne Plaza Dubai Festival City and for taking the time to provide us with your feedback. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Your comments regarding your stay, service, location, F&B and value...

1,401 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1117)
Viewed
View from Room (89)
Viewed
Bathroom (76)
Viewed
Room/Suite (253)
Viewed
Hotel & Grounds (135)
Viewed
Pool/Beach Area (90)
Viewed
Dining (79)
Viewed
Family/Play Areas (1)
Viewed
Other (394)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (203)
Viewed
Amenities (45)
Viewed
Deluxe Room (36)
Viewed
Executive Room (39)
Viewed
Pool (23)
Viewed
Dining (43)
Viewed
The Hotel (17)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (81)
Viewed
Hotel & Grounds (12)
Viewed
Room/Suite (41)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (9)
Viewed
Pool/Beach Area (2)
Viewed
Other (7)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Dubai hotels
0.1 km away
InterContinental Dubai Festival City
5.5 km away
Sheraton Dubai Creek Hotel & Towers
3.3 km away
Pullman Dubai Creek City Centre
Show Prices
Show Prices
Show Prices
3.7 km away
Marriott Hotel Al Jaddaf, Dubai
2.2 km away
Grand Hyatt Dubai
Grand Hyatt Dubai
#40 of 542 in Dubai
3,688 reviews
31.1 km away
Movenpick Ibn Battuta Gate Hotel Dubai
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Dubai Festival City is located on the banks of the Dubai Creek. The 5 star hotel features 316 rooms and suites, with leisure facilities including 25m outdoor lap pool, 3 spa pools, children s splash pool, and 24-hour gym. Two 18-hole championship golf courses located minutes away. The hotel is proud to be the first non-smoking Crowne Plaza with a no-smoking policy in all rooms and public areas, offering our guests a cleaner and healthier environment during their stay. All rooms and bathrooms offer fantastic views of the creek or city skyline, equipped with high speed internet access and 37 LCD tv. Directly joined to the 38,000sq ft Event Centre, Crowne Plaza Dubai Festival City is ideal for all business travelers. The hotel has three superb restaurants - Zaytoun ( Olive in Arabic) all-day dining, Mazar lobby lounge, and the authentic Belgian Beer Cafe, each with stunning city and creek views. The hotel is connected directly to the Festival Waterfront Centre, a luxury shopping centre with over 550 retail outlets, 90 restaurants and cafes, and 100 berth marina, perfect especially during the famous Dubai Shopping Festivals over summer and winter months. Dubai is known for many attractions, all within easy access of the hotel - the iconic Burj Al Arab, record breaking Burj Dubai, Ski Dubai, Wild Wadi Water Park, Mall of the Emirates or the beautiful Dubai beaches in Jumeirah or Mamzar. ... more   less 

Additional Information about Crowne Plaza Dubai Festival City

Address: Umm Ramool Rd | Dubai Festival City, Dubai, United Arab Emirates
Region: United Arab Emirates > Emirate of Dubai > Dubai
Price Range: $155 - $406 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Dubai Festival City 5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, Priceline, Cancelon, Cheap Tickets, TripOnline SA, HotelQuickly and HRS so you can book your Crowne Plaza Dubai Festival City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Dubai Festival City Hotel Dubai
Dubai Crowne Plaza
Hotel Style:
#18 Business Hotel in Dubai
#20 Romantic Hotel in Dubai
#27 Family Hotel in Dubai
#29 Spa Hotel in Dubai
#38 Luxury Hotel in Dubai
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dubai Festival City staff and other travellers.
37 questions
Ask a question

See all questions (37)

Questions? Get answers from Crowne Plaza Dubai Festival City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms on the water side of the hotel which has the Dubai skyline as a view.”
cosmopolice, 23 May 2017 | Read review
“Creek room you overlook the creek”
jinnyann, 9 May 2017 | Read review
“Ask for a room overlooking the creek, extremely quiet no road noise whatsoever.”
  • Bathroom
MarkRobbo123, 4 May 2017 | Read review
“Dubai creek views are good. All rooms should be quiet.”
376gailt, 29 Apr 2017 | Read review
“Upper floor with a view of the Burj Khalifa”
  • Not a clear day but still an impressive view of the world's tallest bldg, taken from our room.
NextPort, 11 Apr 2017 | Read review
5 of 5
CrownePlaza.com
US$104* /night
View Deal
TravelocityUS$104
Booking.comUS$104
TripAdvisorUS$104
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates