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Sheraton Miramar Hotel & Convention Center

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Sheraton Miramar Hotel & Convention Center
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1,266 Reviews from our TripAdvisor Community

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Showing 361: English reviews
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Reviewed 2 days ago NEWvia mobile

I come from Macedonia and i was with my wife on holidays in Egipt in Hurgada,hotel SHERATON MIRAMAR and i can say in this hotel sheraton miramar is the best servise in the world,special in the restorant sheraton miramar where servise is the best and the team are all time smiled and working his job very nice and they are...

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Helpful?
Thank Semir R
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for preferring Sheraton hotels. We are very happy to know that you had an exceptional time with our brand. Please note you have left your review at Sheraton Miramar Hotel & Convention Center, in Viña del Mar, Chile, profile. We hope you can visit Chile and stay with us in the future Best regards Daniela Díaz...

Cadiz, Kentucky
Reviewed 1 week ago via mobile

We spent two nights at the Sheraton Miramar. The staff all around were very friendly and accommodating. Most spoke English which was a plus for us. The view of the bay both from the cafe plaza and our room was great....very relaxing and scenic. The rooms are spacious and nicely equipped. We throughly enjoyed the stay and would recommend this...

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Helpful?
Thank Dan B
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for sharing your valuable comments with us. We really appreciate you had took the time to write about your experience in Sheraton Miramar. Our staff is glad to know that you enjoyed our facilities, rooms and amazing views. We certainly hope to see you back soon. Best regards, Daniela Díaz Massicot

Cape Cod, Ma
Reviewed 1 week ago via mobile

We booked this hotel because it was close to the port where our cruise was disembarking from in a few days. The location was spectacular and it is close to downtown for a bit of shopping if wanted. The service was excellent from checking to having a small meal. Our room was very large with a beautiful balcony to set...

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Helpful?
Thank Col_Smic
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

We really appreciate your comments about your last stay in Sheraton Miramar. Reading this kind of reviews is really important for us. We are glad you remark on our hotel location, rooms and staff service. It is always a pleasure for us to deliver the the best service ever to every guest. We certainly hope to see you back soon...

Santiago, Chile
Reviewed 1 week ago

The Hotel is right of the water overlooking the pacific ocean and great views of Vina and Valparaiso. It has a great terrace over the water and a decent restaurant. The bar - although also with great vets need updating - its not very inviting. It has great pools and spa as well. The rooms are a good size with...

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Helpful?
Thank MiamiChef123
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your important feedback, we really appreciate your comments. We are proud to know that you really enjoyed our beautiful landscapes and stuning ocean views to Viña del Mar and Valparaíso city from our terraces, rooms, gym and SPA facilities. We certainly hope to see you back soon in your next visit to Viña del Mar....

boston
Reviewed 2 weeks ago

I thought that our 3 nights her would be at 3.5 to 4 star level. Instead the service at all positions has been super. We have used the spa, pool, indoor and outdoor restaurants, arranged private taxis, airline check in, wake up calls, to fully test the service level. All have been great.

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Helpful?
Thank ddoran
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your sharing your valuable experience. The hole staff at Sheraton Miramar is very happy to know that we exceeded your highest expectations about service and facilities. Your feedback is always important for us and it makes us fell very proud of what we love to do: give beautiful moments and experiences to our guests thanks...

Dublin, California
Reviewed 2 weeks ago via mobile

We stayed only 2 nights @ Miramar, and we wish we stayed more days. Although in December is summer and in general warm in Chile, we got overcast days, so we couldn't use the pool. Our room had a full balcony and that was the highlight because we were just like on top of the ocean, what a view! It...

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Helpful?
Thank Claudia W
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for sharing your experiencie and valuable feedback about out hotel, facilities, service and surroundings. All our staff is very happy about your comments and also because through this publication we can know that you spent a really nice time with us. We fell really proud of your experience. We will be waiting for you for the...

Edinburgh, United Kingdom
Reviewed 4 weeks ago via mobile

Lovely hotel built on a reef has superior views of Pacific and excellent bar and restaurant, rooms are generous and the ones with sea facing balconies are excellent . DJs play the bar area most nights and the bar has excellent tapas one of the best places in vina Del mar to view the amazing sunrises and sunsets . Rooms...

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Helpful?
Thank andydrewbra2012
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for sharing your beautiful experience with us. Without any doubt, our amazing room's ocean views are guaranteed for all guests. We are happy to know that you enjoyed our bar and restaurant and the nice music we use to play during the afternoons. Sincerely, we hope to see you back soon. Daniela Díaz Massicot

Reviewed 4 weeks ago

We just spent four nights at the Sheraton Miramar. My husband used to travel for business and he has stayed in hotels a lot. He told me that it was one of the best run, if not the best run, hotel he has ever stayed in. We were exhausted from a red-eye trip that had lasted 14 hours, plus a...

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Helpful?
Thank Margie C
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for sharing your valuable commets with us. We feel really happy about your experience and we will keep working to exceed all our guest's highest expectations. Also, we are glad to know that you and your husband really enjoyed our rooms with amazing views, Spa & fitness facilities which are very relaxing. It is nice to...

Buenos Aires, Argentina
Reviewed 4 weeks ago

While I didn't stay at the hotel, I had lunch there. It was tip notch, gotta admit it. The bar is fine. Kudos to the chefs, but the service was painfully slow, which I found irritating, but before complaining I decided to sit and watch. Let me tell you what I saw: They're severely understaffed, you'll see waitresses and waiters...

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Helpful?
Thank Dennis M
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you for visiting Sheraton Miramar & Convention Center and sharing your experience. We really appreciate your valuable feedback. Undoubtenly, we will keep working on what you mentioned so we can exceed your and our client's highest service expectations. We certainly hope to see you back soon Sincerely Daniela Díaz Massicot

Reviewed 19 January 2017

the Hotel itself is renovated after a fire by sheraton, the rooms are fairly new and the views from every room are amazing. the best part is the friendliness of the staff in the Hotel, everybody treat you like royalty, people in Chile are very Friendly and this place is definitely a good example of the good things Chile has...

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Helpful?
Thank Javier C
Daniela D, Guest Relations Manager at Sheraton Miramar Hotel & Convention Center, responded to this review

Thank you very much for your valuable comment. Knowing more about our guest's experiences is very important for all of us. There is just one thing I would like to clarify about your feedback and that is that the hotel has never suffered any fire. Anyway, we would like to thank you for the nice review and we certainly hope...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rising above the sea, the hotel features unique ocean views and the most beautiful setting to enjoy an unforgettable getaway. Vina del Mar is located a little over an hour from Santiago and its combination of stunning architecture, breathtaking coastline, vibrant culture, delicious cuisine and dynamic nightlife offers entertainment alternatives all year long. ... more   less 

Additional Information about Sheraton Miramar Hotel & Convention Center

Address: Avenida Marina N 15, Vina del Mar 99999, Chile
Region: Chile > Valparaiso Region > Vina del Mar
Price Range: $288 - $533 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Miramar Hotel & Convention Center 4.5*
Number of rooms: 142
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Agoda so you can book your Sheraton Miramar Hotel & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Miramar Hotel Vina Del Mar
Sheraton Miramar Hotel And Convention Center
Sheraton Vina Del Mar
Vina Del Mar Sheraton
Hotel Style:
#1 Luxury Hotel in Vina del Mar
#1 Romantic Hotel in Vina del Mar
#1 Business Hotel in Vina del Mar
#1 Family Hotel in Vina del Mar
#2 On the Beach Hotel in Vina del Mar
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Miramar Hotel & Convention Center staff and other travellers.
16 questions
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phoenix
Las Vegas, Nevada

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Questions? Get answers from Sheraton Miramar Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get the highest floor that you can for the ocean view and breezes”
 of 5 bubbles ddoran, 5 Feb 2017 | Read review
“All the rooms have an ocean view.”
 of 5 bubbles 864margiec, 23 Jan 2017 | Read review
“all rooms have Ocean View.”
 of 5 bubbles javiercU6648HY, 18 Jan 2017 | Read review
“ask for a corner ocean front room”
 of 5 bubbles 727carlk, 10 Jan 2017 | Read review
“Ask for a room with a balcony...totally worth it...”
 of 5 bubbles richardtK6862CK, 22 Dec 2016 | Read review
5 of 5