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El Hostal de Su Merced

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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El Hostal de Su Merced
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520 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Liverpool, United Kingdom
Reviewed 10 February 2017 via mobile

What a lovely hotel with impressive rooms. Each room is individually decorated with antique furnishings. My room had a small balcony overlooking the street. The room was very clean and dared for. Breakfast was very enjoyable: fresh juices, scrambled eggs, pancakes and plenty of sweet things. All of this with classical music in the background. Well worth the money for...

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Helpful?
Thank Ian M
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Ian, Thank you so much for your review and sharing your opinion with us, we do appreciate your kind remarks about our services.Please contact us and share your valuable ideas with us. It was the most pleasant to have you and it will be lovely to receive you anytime soon. At your service. Raúl Espíndola desumerced.com

Amsterdam, The Netherlands
Reviewed 21 January 2017

We stayed 2 nights in this hotel in December 2016. Great choice, good value for money. The staff was very helpful, the rooms were clean and the hotel itself very nice. I can surely recommend this hotel for everyone.

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Helpful?
Thank byallmeanss
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Guest, Thank you very much for taking a few minutes of your time and writing an opinion about us. Your message is very motivating for all of us and knowing that you had a very pleasant experience is our greatest reward. Remember that this will always be your HOME and we will gladly provide you with a warm welcome...

Reviewed 11 December 2016 via mobile

We loved our stay at this beautiful colonial mansion turned hotel. Service was excellent and super efficient especially at reception: they were good at providing recommendations of all sorts (buses, tours, etc.). We were able to launder all our clothes and have them air dried for a very decent price - a nice change for a hotel. Our room, located...

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Helpful?
1Thank Hélène D
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Helene, We really appreciate your words and the time for sharing your ideas with our travelling community. We thank you for your nice outlook about your staying in our house and specially for your comments about your experience in the breakfast service. Please get our most sincere apologizes for the noises above your room. We want you to know...

london
Reviewed 28 November 2016 via mobile

Large comfortable room and bed. Bathroom clean and tidy. Good quality bed linen and towels, also a decent size. If TV important, they need upgrading, dont expect any English channels. Very nice staff. Perhaps a bit noisy for some people early morning, staff moving about, squeaking doors, early guests leaving. Breakfast was very nice, plenty of choice. Enjoyed our stay...

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Helpful?
Thank LJWLONDON
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Friends, Thank you very much for staying with us and sharing your reviews with our community, we have paid special attention to your feedback and suggestions in order to upgrade more our services quality, please feel free to get in touch with us and share any ideas, they are truly valuable; we will feel delighted if you contact us...

Istanbul, Turkey
Reviewed 28 November 2016

Su Merced was a beautiful white colonial style hotel located ten minutes walk to the main plaza. The rooftop terrace was amazing. The room was nicely decorated and it was very clean.The bathroom was large.The receptionist was very kind, a lovely lady who spent 30 minutes to call our tour company in Tupiza to arrange our transfer.The breakfast was the...

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Helpful?
Thank ISMETCENGIC
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Friends, What a lovely feedback you shared with us, we will share it with the rest of the staff, this is what inspire and encourage to keep up the job, this one we truly love. Certainly your satisfaction is our greatest reward and your memorye about us and our house is also so. Be welcome anytime you get to...

canada
Reviewed 18 November 2016

We stayed for 3 nights. Two rooms in 2nd floor. One room in ground floor. All the rooms were tastefully decorated and clean, with comfortable bed, large bathroom and great shower, but we all agreed that the rooms on the 2nd floor were nicer. Drinking water available in each floor. Plenty of flowers and plants. Beautiful courtyard. Lovely cookies in...

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Helpful?
Thank fatmuimui
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Friends, Such a wonderful, rewarding, inspiring and cheeringreview you are giving us! we really appreciate it. Your satisfaction is what makes everything worth it! to make special this little bit of yot journey! It all comes to this. Be certain we will never leave the path of learning, improving and upgrading our services for you. Thank you so much...

Ft. PIerce, FL
Reviewed 16 November 2016

Lovely hotel, very clean and the staff was great. We'd stay there again! Comfortable beds in nice sized rooms. It has a beautiful inside courtyard and a nice balcony area for an afternoon glass of wine. They also serve a great breakfast.

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Helpful?
Thank Lara A
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Lara Thank you very much for taking your time and sharing your reviews with our worldwide travelling community. We will gladly welcome you anytime you come to visit us, this is your home in Sucre. Thank you so much for letting us being part of your journey in Sucre. Our best wishes for you! Raúl Espíndola desumerced.com

San Francisco, California
Reviewed 11 November 2016 via mobile

Just a few blocks away from 25th of May Plaza (main square) and some good restaurants. The hotel is in an old restored house and the courtyards on various floors have lovely flowers and are quite pleasant. One of the best things about the hotel is the rooftop terrace. We spent some pleasant late afternoons up there sipping beers and...

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Helpful?
Thank Francoise1948
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Friends, Thank you so much for your review and sharing your opinion with us, we do appreciate your kind remarks about our services and what can be improved,we would like to invite you any time to contact us and share your valuable ideas with us. It was our priviledge to have you here in Sucre we will be honored...

London, United Kingdom
Reviewed 31 October 2016 via mobile

Stayed for 2 nights at the end of October. Very nice room - on second floor - with good bathroom (I had shower only but some others had a bath). Good breakfast although some things such as lemon meringue pie which might not be to everyone's taste first thing! Hotel is well located and has a very nice ambience.

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Helpful?
Thank AHZambia
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Friends, Thank you very much for your comments, we appreciate your visit and your recommendations for our brekfast service. We surely would like to share further suggestions, please feel free to contact us hotel@desumerced.com, your ideas are very important and valuable for us. Get our best wishes and regards Raúl Espíndola El Hotel de Su Merced

Reviewed 5 October 2016 via mobile

We booked this hotel based on other reviews and we have to say, it's really as great as others said. The breakfast is of 5 star quality, the rooms are good and the colonial atmosphere is very nice. Also staff speaks good English. If you decide to go to Sucre (and you should ;) book this hotel. It won't disappoint...

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Helpful?
Thank Eltine v
Carmen G, Guest Relations Manager at El Hostal de Su Merced, responded to this review

Dear Eltine, Thank you very much for your kind and friendly comment. We are delighted to have offered a pleasant experience during your stay and so to sign part of your memories on this trip. We are very committed to sharing with you all the riches of our city and our history and we hope to have the opportunity to...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Welcome to Hotel de Su Merced, a house of XVII century that has been restored very carefully for creating an original place with character and charm.It’s a place where our guests can dream about the past and expect a warm and familiar service.We offer clean and spacious rooms decorated with special details.Our helpful and friendly staff will assure you a pleasant stay. ... more   less 

Additional Information about El Hostal de Su Merced

Address: Azurduy 16 | Between N. Ortiz and Bolívar, Around Town, Sucre 12345, Bolivia
Region: Bolivia > Chuquisaca Department > Sucre
Price Range: $72 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Hostal de Su Merced 3.5*
Number of rooms: 16
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Questions & Answers

Here's what travellers have asked, with answers from El Hostal de Su Merced staff and other travellers.
3 questions
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Questions? Get answers from El Hostal de Su Merced staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stairway to upper level rooms could tire some people.”
Kukulcandve, 5 May 2017 | Read review
“Try to book a room away from the street since it can be a little noisy at night”
F6903QOemmaf, 14 Apr 2017 | Read review
“Rooms not backing on to the street are quieter”
AndrewBrand, 11 Feb 2017 | Read review
“Rooftop Room”
ISMETCENGIC, 27 Nov 2016 | Read review
“The best view is from Room 21 (a junior suite) and it is truly wonderful. However you have to climb 3 flights of stairs to get there.”
Jirecarol, 21 Sep 2016 | Read review
5 of 5
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US$62* /night
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Prices are for 1 room, 2 adults
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