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El Hotel de Su Merced

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Traveller (311)
Room & Suite (93)
Dining (12)
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Overview
  • Excellent74%
  • Very good23%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“quiche”(9 reviews)
“cakes”(20 reviews)
Free Wifi
Breakfast included
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (560)
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193
61
5
2
1
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193
61
5
2
1
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All reviewsquichecakeslemon meringue pielovely hotelsan feliperoof terraceexcellent breakfastthe main squarespent two nightscolonial stylecomfortable bedgreat cityjuicewe loved our staywould stay againbreadthe ground floor
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11 - 15 of 262 reviews
Reviewed 22 August 2017

On a Bolivian friend's recommendation with the advantage of one of our party currently resident in La Paz, we booked two triple rooms, one upstairs and one downstairs in this cute, historic hotel in the heart of the central part of Sucre, a short walking...More

2  Thank chpnz
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 23 August 2017

Dear Guest, thank you very much for your online feed back, "paying attention to details" is a creed to us and it is just great to know that we were able to make you feel like that, that not only your visit is important to...More

Reviewed 15 August 2017

Nice, old hotel in the center of Sucre, just two blocks away from the main square. Friendly staff. Excellent breakfast. Nice, spacious rooms in three floors. Wonderful roof terrace. Excellent place to stay.More

Thank hari751
Response from Carmen G, Public Relations Manager at El Hotel de Su MercedResponded 17 August 2017

Dear Guest, Thank you very much for your kind and friendly comment. We are delighted to have offered a pleasant experience during your stay and so to be part of your memories on this trip. We are very committed to sharing with you all the...More

Reviewed 11 August 2017

This really is a very nice spot in an excellent location, run by very friendly, welcoming staff. It's a bit of a hike from the new airport, which is much farther south of Sucre than the old airport was north and the one way street...More

1  Thank Jarko2015
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 15 August 2017

Dear Jarko! Thank you very much for your feedback and sharing your experience with us. We really appreciate your kind visit and would like to invite you anytime you get backto Sucre. Our best wishes for you and good journey home. Raúl Espíndola desumerced.com

Reviewed 1 August 2017 via mobile

Another over-hyped hotel by Lonely Planet & TripAdvisor unfortunately. Am all for supporting properties with history but not at the cost of personal discomfort. Stayed in Room 5 on level 1 (in spite of having requested for a higher floor when booking some 5 months...More

Thank Bonnie D
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 2 August 2017

Dear Bonnie, Thank you for your feedback, we are very interested in knowing more about your ideas and experience. Please contact us to hotel@desumerced.com, we are aolways open to invest our resources to improve the guest experience, and it is only with your kind help...More

Reviewed 18 July 2017

This is a quaint old house turned hotel. Very charming courtyard and roof deck.The room was large and pleasant. The breakfast was good. WIFI worked well in our room. Staff were friendly and helpful. We never turned on the TV. We had laundry done by...More

Thank swelgus
Response from Carmen G, Guest Relations Manager at El Hotel de Su MercedResponded 20 July 2017

Dear Friends, What a delightful feedback you shared with us, we are all inspired and encouraged to keep up the job. Your satisfaction is our greatest reward and your memorye about us and our house is also so. Be welcome anytime you get to visit...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Restaurant
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Airport Transportation
Breakfast Available
Things to do
Restaurant
Details
Price range
US$65 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$65 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (311)
Room & Suite (93)
Dining (12)
Family and Play Areas (2)
Questions & Answers
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Nancy A
23 October 2014|
AnswerShow all 4 answers
Response from Carmen G | Property representative |
Dear Nancy, thank you so much for your enquiry, please let me apologize for the delayed reply, we are just trying to get hand of using this media properly. From now on we will anwer any enquiry you may have. Please if we... More
0
Votes
Room Tips
"I prefer the rooms that get lots of light and sunshine."
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"Upper floors. If possible not to the road."
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"No elevator"
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"Stairway to upper level rooms could tire some people."
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