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The Kensington Hotel

Expedia.comUS$149*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Kensington Hotel
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412 Reviews from our TripAdvisor Community

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Fenton, Michigan
Reviewed 2 days ago NEW

From the moment we set foot in, to the moment we left, our stay at the Kensington was so awesome! The room was clean and super comfortable. When staying in Ann Arbor, we will always choose Kensington!

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Thank joniw558
Reviewed 3 days ago NEW

Reservation were not correct after calling twice to make sure they were correct. Still had issues at check in. Then I was separated from the group of friends I was golfing with due to the reservation mix up.

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Thank Tomt2132
Reviewed 3 days ago NEWvia mobile

Pleasant check in with Randi, a rockstar of a customer service specialist.... She took care of all of our needs with a pleasant attitude and a smile... The hotel is awesome with clean rooms, a nice pool and hot tub, mall close by, ECT... Great place with great service... Thanks Randi!

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Thank Sam A
Columbus, Ohio
Reviewed 4 days ago NEW

Stay away from here. The parking is nearly non-existent. and you pay for everything. Stay at a Hampton. They have free chocolate chip cookies. The Kensington charges $3.00 for one. The Hampton's have great rooms and FREE breakfast the morning after your stay. The Kensington DOES NOT. Very poor location. Hard to get to.

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Thank Dom A
Schaffhausen, Switzerland
Reviewed 4 days ago NEW

Wonderful hotel, fantastic staff. I left a rather expensive clothing item (which I didn't even realize) at the hotel. Over a week later I received a call asking if I had left anything at the hotel. They were calling any guest from the past week to inquire if they had left anything behind. What honesty and great customer service. Not...

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Thank Jaime C
Rockford, Michigan
Reviewed 4 days ago NEW

Stayed one night before son's orientation at UofM. This hotel was offered at a discounted rate for orientation along with Holiday Inn Express. I would go there next time. Lobby was updated and inviting upon arrival. Front desk staff did not give us complimentary breakfast and $10 voucher for onsite restaurant upon check in. When I asked I was told...

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Thank Paulakinsey
San Francisco, California
Reviewed 1 week ago

My wife and I were in Ann Arbor for an Indian Wedding at the Kensington! Right from the check in, to room service, to the breakfast buffet, everything was professional and the staff were extremely friendly! The hotel is deceptively big and there was ample space for a fairly sizable wedding reception in their ballroom! Overall, the hotel is super...

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1Thank Prashant S
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Prashant S We are thrilled to hear that you had a enjoyable stay with us and that you like our location near Ann Arbor downtown. Our team is committed to providing excellent customer service and hospitality to all of our guests. We look forward to seeing you again whenever you are in the area!

Sault Ste. Marie, Michigan
Reviewed 1 week ago

It was a beautiful upscale hotel. We stayed there based on a wedding recommendation. Clean room and comfortable beds. Long walk to our room, but other than that I enjoyed our stay! Shuttle was late in picking guests up but I am not sure if that was the hotels fault or the planning.

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Thank Amanda H
Reviewed 2 weeks ago

I would not recommend this place. They take extra money out of your account without telling you and then tell you it will be returned and it never does get returned. There is no continental breakfast for the money you spend on a room and the bathroom fan doesn't work. Service was terrible. cleaning people were banging on the door...

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Thank spatch_177131
Northbrook
Reviewed 3 weeks ago

The place is a bit dated but nice. A significant room upcharge for Univ. of Michigan graduation weekend. Elevators are pretty small. The restaurant had decent breakfast buffet. Nice to have shuttle buses from hotel to the Big House.

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Thank Cinglot

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Kensington Hotel is the premier destination in Ann Arbor for overnight accommodations, your next meeting, wedding, family gathering or staycation. Conveniently located just of of I-94 and State Street exit near Briarwood Mall. Come enjoy our recently renovated guest rooms and Union! ... more   less 

Additional Information about The Kensington Hotel

Address: 3500 South State Street, Ann Arbor, MI 48108-1632 (Formerly Kensington Court)
Region: United States > Michigan > Ann Arbor
Price Range: $159 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Kensington Hotel 3.5*
Number of rooms: 198
Reservation Options:
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Also Known As:
Kensington Court Ann Arbor
The Kensington Hotel Ann Arbor, Michigan
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Questions & Answers

Here's what travellers have asked, with answers from The Kensington Hotel staff and other travellers.
2 questions
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Goodyear, Arizona
Detroit, Michigan

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Questions? Get answers from The Kensington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Also, the Kensington does not change bedding after each night. You get to sleep on dirty sheets.”
doma827, 21 May 2017 | Read review
“King sized bed was comfortable.”
Cinglot, 4 May 2017 | Read review
“Gosh...think before you book...”
sesshi101, 12 Apr 2017 | Read review
“Book early for football season!”
GeneW_13, 10 Apr 2017 | Read review
“Executive rooms have wonderful lounge area w/ continental breakfast! Rooms have good sized refrigerator with coffee makers.”
pierannunz, 27 Mar 2017 | Read review
5 of 5
Expedia.com
US$149* /night
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Booking.comUS$149
TravelocityUS$149
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*Disclaimer
Prices are for 1 room, 2 adults
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