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The Kensington Hotel

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The Kensington Hotel
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357 Reviews from our TripAdvisor Community

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Showing 350: English reviews
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Muskegon, Michigan
Reviewed 2 days ago NEW

Our room was acceptably clean apart from a few details that made us question the overall cleanliness. Upon arrival we noticed a small pill, similar to a Tylenol, in one of the garbage cans. Then we noticed that the bottle of lotion on the counter was only half full. Over the course of the next 3 days, the garbage can...

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Helpful?
Thank laurenj806
Kalamazoo, Michigan
Reviewed 2 days ago NEW

This is a great place to stay. In addition to the outstanding room (clean and modern), there was also a giant pool (3' to 9' in depth), a hot tub, a sauna, and a fully-stocked exercise room. In addition, all of the hotel staff were friendly and helpful. Another perk is the nearby Briarwood Mall, which is less than a...

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Thank Jim M
Howell, Michigan
Reviewed 2 days ago NEW

Registration needs some improvement. Initially charged regular rate when I specifically told them I'm with a conference where a block of rooms were secured at a discounted rate. Also gave them the names of others staying in the room so when they arrived, they could check in. When I arrived, they did not have record of the names I gave...

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Thank rebeccahP6996CH
Beverly Hills, Michigan
Reviewed 3 days ago NEW

Nice hotel. Close to downtown Ann Arbor. Nice pool and hot tub. Clean room. Avoid the restaurant because it is over priced and service isn't great. Overally we would stay again if in Ann Arbor or nearby.

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Thank Nancy R
St Charles Illinois
Reviewed 1 week ago

My husband and I spent one evening at this lovely hotel. We were warmly greeted by a young lady at the check- in desk, and were given complimentary bottles of water The lobby was beautiful and very tastefully decorated.The room was nice, and very clean. Bed linens were all white and pristine. Bathroom was not overly large, but immaculate, and...

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Thank SuZQ415
Boston, Massachusetts
Reviewed 1 week ago

Very friendly staff. Convenient location off the highway and to University of Michigan. Very nice restaurant/bar with good food and wine. The best fresh home made chocolate chip cookies served in the lobby everyday. Worth staying here just for these!

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Helpful?
Thank Rod S
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Rod, Thank you for your review! We’re so happy you enjoy our evening cookies, they’re a hit with our guests! Next time you visit make sure to check out our lobby bar area, we're always adding new and exciting items! We’re looking forward to your next visit!

Grand Rapids, Michigan
Reviewed 1 week ago

This is an older property that was once a Hilton, has been updated and is in great shape. The pool area is the best in town so if you are looking for a fun weekend away with the kids, this is the spot. The restaurant is newly remodeled as well. You cannot go wrong with this hotel.

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Helpful?
Thank Bob S
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Bob, Thank you so much for taking the time to leave such a positive review! We’re so happy our guests are loving our renovation! Make sure to visit our website to check for our upcoming deals, you make enjoy our Staycation package! We hope to see you soon for another pool day!

Reviewed 1 week ago

Have stay several times over last two years, rooms are clean, and quiet, not overly large, nor fancy but totally adequate, Pool was nice and temperature was comfy, front desk attentive, location is just far enought from campus to avid the traffic but cloe enough to get to capmus in less than 15 min even with traffic

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Helpful?
Thank Kevin B
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Kevin, Thank you for your recent review! We’re delighted to hear you enjoyed our amenities during your recent visits! Please visit us again soon!

BELLEVILLE
Reviewed 2 weeks ago

We had a shaky start a room key didn't work for a room but the people at the front desk for very awesome and we actually were upgraded a room overall really great experience thanks everyone for their hard work

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Thank jeresdazed
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Jeresdazed, Thank you for your review of the Kensington on State Street! We will pass along your compliments to our front desk team! Looking forward to your next visit!

Ada, Michigan
Reviewed 2 weeks ago

The hotel location is perfect for a game at U of M. Hotel staff was nice and helpful. Rooms are a bit small and ceilings are low. Not the ideal spot for taller people. Pool was huge and the kids had a blast! Well worth the money.

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Helpful?
Thank Tom A
GrahamHotelSystems, Front Office Manager at The Kensington Hotel, responded to this review

Dear Tom, Thank you for your recent review of the Kensington on State Street! We are so happy to hear you enjoy our pool during your stay! We hope to see you back for a football weekend! Go Blue!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Kensington Hotel is the premier destination in Ann Arbor for overnight accommodations, your next meeting, wedding, family gathering or staycation. Conveniently located just of of I-94 and State Street exit near Briarwood Mall. Come enjoy our recently renovated guest rooms and Union! ... more   less 

Additional Information about The Kensington Hotel

Address: 3500 South State Street, Ann Arbor, MI 48108-1620 (Formerly Kensington Court)
Region: United States > Michigan > Ann Arbor
Price Range: $148 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Kensington Hotel 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Kensington Court Ann Arbor
The Kensington Hotel Ann Arbor, Michigan
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Questions & Answers

Here's what travellers have asked, with answers from The Kensington Hotel staff and other travellers.
2 questions
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Goodyear, Arizona
Detroit, Michigan

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Questions? Get answers from The Kensington Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Could use more than one regular coffee in room”
 of 5 bubbles rebeccahP6996CH, 25 Feb 2017 | Read review
“Rooms are a bit smaller but the pool is big, and my kids loved it. ”
 of 5 bubbles tomaK7064ZD, 10 Feb 2017 | Read review
“Beds are small, but very comfortable. ”
 of 5 bubbles Chetek, 30 Jan 2017 | Read review
“Ask for room near pool area”
 of 5 bubbles BillC892, 4 Jan 2017 | Read review
“Don't pick a room on the third floor at the end of a wing when temps are below 60.”
 of 5 bubbles LarryT340, 1 Jan 2017 | Read review
5 of 5