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Holiday Inn Ann Arbor / University of Michigan

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Holiday Inn Ann Arbor \/ University of Michigan
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177 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Ann Arbor / University of Michigan
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Showing 175: English reviews
Reviewed 21 August 2016 via mobile

Accommodating, friendly staff, nice pool and gym areas... Guy Holleran's had a great band Saturday night food was good, not great. Room was fine, bed comfortable. Air conditioner was too loud but worked well. Could hear conversation pretty clearly in next room. Bathroom was small, very tight for two at the same time.

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Helpful?
Thank Amy S
IHGService, Guest Relations Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear Amy S, Thank you for being our guest and for taking the time to share your comments. It is nice to hear that you were satisfied with our hotel's amenities and facilities. However, we regret to know that your stay would have been perfect had it not been with the soundproofing conditions of the room and for that, we...

Columbus, Indiana
Reviewed 13 August 2016

I had issue sleeping first night because of the AC which was loud (very loud noise every time AC compressor kicks in), otherwise, room was neat and clean. There is no free breakfast but you can go the restaurant inside the hotel which has a intercontinental breakfast available. The location of the hotel was good as it was very close...

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Helpful?
Thank yusuf_ucr
IHGService, Guest Relations Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear yusuf_ucr, Thank you for your feedback regarding your stay at Holiday Inn Ann Arbor Near The Univ Of MI. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding the air conditioning. We will...

Roseburg, Oregon
Reviewed 12 August 2016 via mobile

Stayed for 4 nights on a trip to Ann Arbor for work. Staff was friendly enough, room was clean, and the ac worked great. The shuttle was convenient and accommodating. Breakfast buffet a couple days were out of a few dishes (bacon and eggs) but I enjoyed the stay and would come back again.

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Thank awsometami
Bridgman, Michigan
Reviewed 4 August 2016 via mobile

I stayed here before an appointment at the U of M hospital hoping to get some rest but that didn't happen !! The air conditioner was so loud and obnoxious that I had to have the tv turned up to almost all the way to even slightly hear it!!! It was so loud that it woke me up throughout the...

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Helpful?
Thank Hauk66
IHGService, Guest Relations Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear Hauk66, Thank you for taking time out of your busy day to leave us a candid review. I would like to offer a sincere apology for the inconvenience you had with the AC issues. While we understand that your stay was not 100% satisfactory, we hope that you would give us another chance to make your next stay as...

Seattle, Washington
Reviewed 1 August 2016 via mobile

This is a large facility and we found it adequately appointed and maintained. I was annoyed, however, when the hotel total charge when I checked in exceeded the "best price guarantee" promised by Booking.com. I guess I can trust neither Booking.com nor Holiday Inn when making a reservation. Troubling.

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Thank Jon A
IHGService, Guest Relations Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear Jon A, Thank you for taking the time to leave us with your feedback. It is regrettable read about your disappointment due to concerns with billing. If this is an ongoing issue, please email us more details to IHGService@ihg.com so we can further investigate. Rest assured that it is in our continued efforts to improve our services in order...

Reviewed 27 July 2016 via mobile

When we arrived at the hotel it was very late. However the staff member on front desk was extremely helpful making us feel welcome straight away. He directed us to the easiest entrance for our room and even gave us a menu for a local food place that delivered to the hotel late at night. On entering our room we...

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Thank Karen C
Grand Traverse County, Michigan
Reviewed 21 July 2016

This property does not seem well managed. The first room we had on the second floor had an A/C unit that barely cooled the room and collected moisture as though we were in Florida. We had to arm wrestle the staff for a different room which was located on the fourth floor. The A/C unit in this room was so...

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1Thank cindypI6313AT
TaushaV, Front Office Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear cindypI6313AT, Thank you for your feedback, we appreciate you making us aware and sincerely apologize for the inconveniences experienced. I understand that with the hot weather we are having, that a faulty air conditioner is not ideal. I am glad that we were able to move you to one that was correctly operating, however the loud unit concerns me....

Reviewed 13 July 2016 via mobile

This is a very nice Holiday Inn with very friendly staff. It is clean and well maintained. The bathroom set up is a little different than most of the other Holiday Inn bathrooms and it seems smaller. The pool is great because it is both indoor and outdoor with lots of chairs and tables. The fitness room is nice with...

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Thank Kkrm1018
TaushaV, Front Office Manager at Holiday Inn Ann Arbor / University of Michigan, responded to this review

Dear Kkrm1018, Thank you so much for such a wonderful review, I am so pleased to read how much you enjoyed staying with us! It sounds like you had a wonderful time exploring our hotel! Our property no longer offers live music on Friday but we still have it on Saturday! Thank you again, we hope to see you soon!...

Bourbon, Indiana
Reviewed 13 July 2016 via mobile

We stayed at the Holiday Inn Ann Arbor for 2 nights during Michigan's Elvis Festival. A wonderful experience from check-in to check-out. We requested a first floor room and was pleasantly told of course! The room was very clean. We had 2 hairdryers and even a Keurig. The bed was so comfortable. I usually dont sleep well in hotels but...

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Thank Tammie B
Seward, Nebraska
Reviewed 2 July 2016

I really liked this hotel. This is the third time here and again I was rewarded with superior service. It was quite busy with new guests when I checked in, but the desk crew was very good at their job. Nice room, plenty of places to eat close. I did not like any of the 4 pillows, but I lived...

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Helpful?
Thank ll0ydll

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Amongst all other Ann Arbor hotels, discover Ann Arbor's friendliest hotel. Your stay will always begin with a smile. We are conveniently located at US 23 and Plymouth Rd. just 25 minutes from (DTW) Detroit Metro Airport, the University of Michigan, the Big House, the U of M Hospital and Domino s Pizza. Experience the best live blues music and dancing in Ann Arbor at Guy Hollerin's Restaurant and Bar every Saturday evening. Our Ann Arbor restaurant features the best happy hour and will help you unwind after work. Our relaxing executive floor features private key access, hardwood floors, pillow top mattresses, refrigerator and microwaves and luxurious bath amenities. Our Ann Arbor hotel is pet friendly. We are proud to offer a free around town shuttle based on advanced reservations. Relax and swim in our indoor/outdoor pool and hot tub for family getaways. Our Ann Arbor weddings and banquet space can accommodate up to 300 people with free wireless Internet. ... more   less 

Additional Information about Holiday Inn Ann Arbor / University of Michigan

Address: 3600 Plymouth Road, Ann Arbor, MI 48105
Region: United States > Michigan > Ann Arbor
Price Range: $160 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Ann Arbor / University of Michigan 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Holiday Inn Ann Arbor / University Of Michigan Hotel Ann Arbor
Ann Arbor Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Ann Arbor / University of Michigan staff and other travellers.
3 questions
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New York City, New York
Bloomington, Illinois

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Questions? Get answers from Holiday Inn Ann Arbor / University of Michigan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the elevators.”
 of 5 bubbles MistyDayGirl, 16 Nov 2016 | Read review
“4tn floor facing the pool was a quiet getaway.”
 of 5 bubbles 12318, 18 Sep 2016 | Read review
“go someplace else”
 of 5 bubbles wanderer61299, 4 Sep 2016 | Read review
“Low floors require no waiting for the elevator.”
 of 5 bubbles ll0ydll, 2 Jul 2016 | Read review
“Great place to stay and clean! If you eat in restaurant and sit at the bar for great service and ask for Lori.”
 of 5 bubbles mythreesonswisconsin, 27 Jun 2016 | Read review
5 of 5