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Residence Inn Ann Arbor

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Residence Inn Ann Arbor
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127 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Monticello, MN
Reviewed 11 December 2014

The room is nice and spacious, the room was very clean, the water was hot, the bed was comfortable. The staff was very friendly. That's the good. It is too close to the freeway so if you are on the west end and a light sleeper, it will be loud all night long. The main reason I am writing this...

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Helpful?
Thank Griswold_MN
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

Griswold_MN, Thank you for taking the time to share your comments. We are pleased to hear you enjoyed our newly renovated suites and property! Sorry for your troubles with the internet connection. We are currently working on upgrading our internet provider and services that should take effect first quarter next year. Also the construction that is happening right now is...

Ohio
Reviewed 5 December 2014

We stayed here for several days with a group of friends visiting the area. We have stayed in numerous Residence Inns and in their competition. This is an older property that could use an upgrade. There are numerous separate buildings. Our room was all right but verged on needing work. The halls were not very clean. The breakfast area was...

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Helpful?
Thank JJTOH
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

Thank you for sharing you feedback with us. We have just recently come out of an extensive rooms renovation of our Studio and Bi-Level Two Bedroom suites. It sounds like you may have been in one of our One-Bedrooms or Two-bedrooms that haven’t been completed yet. We are glad you enjoyed our convenient location to the Ann Arbor area, but...

Reviewed 3 December 2014

This residence inn just reinforces my opinion of Marriott. The hotel was clean, the room was comfortable the employees friendly. All the things I have come to expect from the Marriott chain of hotels. I highly recommend this and other residence inns.

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Helpful?
Thank Mike W
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

Mike, Thank you for your kind response! We love to hear that our staff is meeting and exceeding the expectations of our valued guests. If your travels should bring you back to the Ann Arbor area we hope you choose to stay with us again.

Reviewed 24 November 2014 via mobile

Recently renovated, rooms are spacious, clean and comfortable. Breakfast buffet has a wide variety of items! Always stocked with fresh food and different menu items on different days! Great location near mall, expressway, restaurants and U of M! Best part of this hotel is the staff! Everyone from front desk to housekeeping to maintenance to breakfast attendant....all of them friendly,...

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Helpful?
Thank Sfinsoul
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

Thank you for such a wonderful review. I pass along all your great comments about our breakfast and friendly helpful staff with the rest of our team. Staff service is an aspect we pride ourselves on and are to delighted to hear feedback like this! We hope to see you again soon at the Residence Inn Ann Arbor.

Succasunna, New Jersey
Reviewed 23 October 2014

Fantastic place to stay. The rooms are quiet, the hospitality of the staff is fantastic. The towels where fluffy and you could smell the bleach on them so you could tell they were sparkling clean. Breakfast was amazing, they have everything you could ever want and in the evenings on week days they even supply a light dinner, which I...

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Helpful?
Thank Joy K
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

Joy, It is such a pleasure to hear how fantastic your stay was during you visit to Ann Arbor! We thank you for the wonderful comments on our staff and complimentary breakfast and socials. Please stop by and see us again soon!

Reviewed 22 September 2014 via mobile

The new renovation is very nice. The staff have been wonderful to us each and everytime we have stayed. The location is perfect for anything in Ann Arbor or along the Interstate. The new workout location is nicely located. Will definit ely stay here again.

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Helpful?
1Thank mi_skers
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

mi_skers, Thank you for the kind words! It’s great to hear you enjoyed the new Residence Inn Ann Arbor. We look forward to accommodating you again soon.

Reviewed 8 September 2014

We took a trip to bring an elderly person to visit a longtime friend and need a place to stay that would accommodate 3 of us. This hotel did just that by having a 2 bedroom unit with a sitting/living room area as the common space within the room. Along with that the kitchen area included all the necessary things...

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Helpful?
1Thank Jim T
Linda S, General Manager at Residence Inn Ann Arbor, responded to this review

Jim T, Thank you for taking the time to write such a complimentary review. I am so glad to hear that you had a great experience with us at the Residence Inn by Marriott Ann Arbor. I am pleased that our fully equiped kitchen, full hot breakfast buffet, and our excellent service were things you and your companions enjoyed. I...

Greenwood, Indiana
Reviewed 2 August 2014

We had stayed at RI as a stopover. The room was musty, dark, and well worn. Parking was at a premium. The toilet overflowed from being stopped up, with not much content to cause it. I was able to clear the stoppage, and when I reported it the next morning, it was an "oh well" sort of response, not a...

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Helpful?
Thank Steve L
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

Steve, Thank you for the comments on your recent stay. I am sorry to hear your visit was so displeasing. We pride ourselves on staff service, but it does not sound like you received the standard. While we are underway with renovations not all of our rooms have been completed yet, I do hope you will visit again so you...

Brisbane, Australia
Reviewed 2 July 2014

Rooms appeared to be clean but after showering our 7 year old she walked around and her feet where dirty. The carpet obviously hadn't been steamed clean in a while. Its ashame you are paying extremely high prices for what you are getting. If you paid $85+taxes per night you couldn't complain. Property is currently going through a refurbishment. Air...

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Helpful?
Thank CassF1
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

CassF1, We appreciate the comments regarding your recent stay. As you noticed we are currently undergoing renovation. I’m glad to hear that the construction was not bothersome to you and that you were able to enjoy our fabulous outdoor pool! We are sorry your suite did not meet or exceed your expectations. We will be looking into your specific concerns...

Uniontown
Reviewed 22 June 2014

This was a great experience. The staff were wonderful, the rooms were a generous size, the breakfast was very good and the cleaning staff were amazing! We saw renovations were going on and although I think our room was outdated and probably on the list, a clean room is so much more important than new appliances. I had the dishwasher...

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Helpful?
Thank Lindsay M
Stephanie_AGM, Manager at Residence Inn Ann Arbor, responded to this review

It is so great to hear what a wonderful time you had with us. Thank you for all the amazing compliments. It is our goal to have every guest have an experience like yours, we’ll see you next time!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Residence Inn Ann Arbor is conveniently located near numerous local attractions, including the University of Michigan, and affords families all of the comforts of home with the extra space you need, and amenities that make traveling easier. Our spacious Ann Arbor suites are 50% larger than most hotel rooms, with full kitchens, daily housekeeping, and separate sleeping, working, and living areas. Stay balanced with hotel amenities at Residence Inn Ann Arbor, including a 24-hour fitness center, SportCourt, grilling area, outdoor pool and whirlpool (open summer only) and guest laundry. Stay productive with complimentary wireless high-speed Internet access, business center with printing and fax capabilities. Maintain peak performance with our daily complimentary breakfast buffet and evening socials (Tues-Thurs) including All-American favorites. Our Residence Inn Ann Arbor is your perfect suite hotel in Ann Arbor and truly understands what you want out of your extended stay experience. ... more   less 

Additional Information about Residence Inn Ann Arbor

Address: 800 Victors Way, Ann Arbor, MI 48108
Region: United States > Michigan > Ann Arbor
Price Range: $188 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Ann Arbor 3*
Number of rooms: 114
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Also Known As:
Residence Inn Ann Arbor Hotel Ann Arbor
Ann Arbor Residence Inn
Residence Inn Ann Arbor Michigan
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Questions & Answers

Questions? Get answers from Residence Inn Ann Arbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room away from the main road. Even though the sound insulation was great, it meant the room had very few windows.”
 of 5 bubbles 627Tai, 14 Oct 2016 | Read review
“For unlimited hot water, choose the older building.”
 of 5 bubbles PastTracks, 11 Apr 2016 | Read review
“The third floor has nobody above you to make noise.”
 of 5 bubbles KarrnS, 11 Dec 2015 | Read review
“Try to find a room as far away from the interstate as possible”
 of 5 bubbles IrishRoverIA, 1 Dec 2015 | Read review
“Two bedroom suites have upstairs loft/bathroom which is perfect for kids.”
 of 5 bubbles 630maureene, 30 Aug 2015 | Read review
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