Sheraton Ann Arbor Hotel

Sheraton Ann Arbor Hotel

Double Bed Room
Traveller (47)
King Guest Rooom with Sofa Bed
Room & Suite (54)
Sheraton Ann Arbor Hotel
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About

4.0
#18 of 35 hotels in Ann Arbor
4.3 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.1 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Experience comfort, convenience and excellent service at Sheraton Ann Arbor Hotel. Located just minutes from Downtown Ann Arbor, our hotel places you near Main Street, corporate headquarters, the University of Michigan, Briarwood Mall, Cobblestone Farm and local attractions. Spread out in our airy, spacious guest rooms and suites, featuring Sheraton Signature Beds, complimentary high-speed Wi-Fi, Le Grand Bain bath amenities, microwaves and more. Dine on delicious American cuisine and cocktails in our upscale lounge and bistro. Stop by our pantry for a quick bite on-the-go or to stock up your in-room refrigerator. Discover versatile event venues at our hotel, from our three ballrooms to boardrooms, perfect for your next conference or social occasion. Enjoy complimentary 24/7 access to our state-of-the-art Sheraton Fitness Center. Go for a leisurely swim in our indoor and outdoor pools or relax in our whirlpool. We know you'll feel right at home in our comfortable and inviting hotel in Ann Arbor, Michigan.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Highchairs available
Car hire
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Snack bar
Special diet menus
Wine / champagne
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Allergy-free room
Air purifier
Air conditioning
Fireplace
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Bathrobes
Room service
Safe
Microwave
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
City View
Green
Languages Spoken
English, Spanish, Arabic
Hotel links
Special Offer:Earn points toward free nights.

Location

3200 Boardwalk Street, Ann Arbor, MI 48108
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 50 out of 100
50
Detroit Metropolitan Wayne County Airport
31.7 km
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Windsor Airport
63.7 km
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484Reviews3Q+A100Room tips
Traveller rating
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Detailed Reviews
DrMikeinNJ wrote a review Nov 2021
Mendham, New Jersey322 contributions148 helpful votes
3.0 of 5 bubbles
I booked the Sheraton during a football Saturday. It is conveniently located by Briarwood Mall in Ann Arbor. Was a bit shocked mostly at sticker price of $600 for one night. Nevertheless I took the booking.

The hotel itself is clean. I was hoping to see a hotel bar where I could sit and have a late night drink but this wasn’t available. My son was also hungry around 10 PM and unfortunately there are no food options at this time. No room service and no dining option available in the late evening. They do have a small convenient store attached to the front desk with frozen meals and salads. He got a prepackaged Caesar salad which was fine.

The room itself was clean and beds comfortable. A small refrigerator was available and two complementary bottles of water were there. Bathroom was nice with relatively new shower.

I did want to meet Family for brunch at 10 AM and was told there is no brunch at this time available. Not even any sit down dining option at 10 AM. Breakfast closes by then so we had to move up to 930. There is a breakfast buffet which was below average. No sit-down menu option. Quality of the food including pancakes and fruit was just OK. There was an omelette station and this was good. $20 pp which was fine.

In the end the hotel was fine but for $600 I expected more. It should have been about half the price considering what you get… The thought that I paid as much to stay at the Sheraton than I did at Bardessono in Yountville or Auberge in Anguilla is somewhat laughable, but nevertheless, I was the idiot who said okay.
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Date of stay: November 2021Trip type: Travelled with family
Room Tip: Not great for a late night business travelers who want a hotel bar, or for a nice sit down...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
katewillis11 wrote a review Aug 2021
135 contributions62 helpful votes
5.0 of 5 bubbles
Was our first time staying in Ann Arbor Sheraton. Came in for Astronomicon. Staff was very friendly and helpful of any and all questions. The hotel was very clean inside and outside. Beds were comfortable. They do offer breakfast but it was a little pricy for 20$ a person. Only thing I'd change is the price of the breakfast. Overall great stay would stay again if in the area.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TruckDriverFritz wrote a review Sept 2021
Saint Joseph, Michigan2 contributions4 helpful votes
5.0 of 5 bubbles
After the game, we checked into the Sheraton and were met by the manager, Sebastian, with the dreaded words, "I've got good news and bad news". Seems that "Hotwire" somehow overbooked the Sheraton so there was no room for us. But, Sebastian came to our rescue. He found rooms (very hard to do, game day thing) at a nearby hotel at the same level, he somehow got Hotwire to refund our non-refundable reservations, he paid for the new rooms and told us to watch the mail for a future stay voucher. What a great guy.
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Date of stay: September 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
New York traveller wrote a review Oct 2020
1 contribution3 helpful votes
1.0 of 5 bubbles
We had a terrible experience regarding Covid and health safety while staying at this hotel during a family medical emergency the weekend of October 16. Before and at check-in on October 15 the hotel assured us that guests had to wear masks and follow social distancing rules. But on October 16 a local youth hockey tournament arrived, and we returned from 11 hours at the hospital to find people without masks (presumably parents) standing in the hallway five feet from our door drinking beer and talking loudly. We waited about 30 minutes before calling the desk. But when after 30 more minutes that had no effect, we went to the lobby which was worse!!! There was a large crowd (at least thirty people) milling and sitting around drinking, eating, not distancing and NOT WEARING MASKS. The ONE clerk on duty at the lobby desk was clearly overwhelmed and could offer no help. The party outside our door eventually broke up after WE asked them if they could go elsewhere. After complaining via e-mail and phone message, the hotel manager informed us the next day (October 17) via e-mail (so these are in fact DIRECT quotes) that "we are not able to control the actions of an unruly group...[and] we do not have enough staff due to Covid." She also noted that if we were concerned about possible exposure to a superspreader because of her staff’s inability to control the crowd "we advise you to check out for your own safety." She did comp our stay when we did leave, but that seems small recompense for our possible Covid exposure. We notified local health officials; they contacted us before 9:00 am on Monday, assuring us they understood our concerns and would investigate the situation. However, local and national Sheraton management have not substantively responded to requests to clarify their policy. We would consider this unacceptable in any circumstances, but right now it seems unconscionable. Anyone concerned with health and safety issues may want to avoid this hotel. We wish we had.
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Date of stay: October 2020
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Sereno, General Manager at Sheraton Ann Arbor Hotel
Responded 23 Oct 2020
Thank you for being our guests and for your kind gift of feedback. We wish you all the best with your future travels to Ann Arbor. Susan - GM
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dmilton2017 wrote a review Aug 2022
Chicago, Illinois58 contributions14 helpful votes
5.0 of 5 bubbles
I stay only in Marriott branded hotels, and as you know there are many. This time, in Ann Arbor, there for our annual family event I elected to stay in a relatively new member of the Marriott family, the Ann Arbor Sheraton. What a great find! We stayed on the concierge floor that looked and felt like it had been recently remodeled. Our room was excellent with normal space BUT with considerable more closet and drawer space. Maybe we are old fashioned. My wife likes to unpack our suitcases. There was plenty of space. I also appreciated a very comfortable sofa on which to sit and read, watch TV etc. No it was not a modern piece of furniture which is not comfortable and sometimes not even easy to sit on. Marriott take a look at this property. The lobby had plenty of space in which to gather. The fitness center was adequate. The evening restaurant menu was limited but ok. The hotel has a very pleasant decor. There was a slight housekeeping snafu that was promptly, and pleasantly, resolved. I do look forward to our next visit and hope the Sheraton Club, or M Club, or whatever it is called will again be opened. Yes, indeed we’ll stay here for our next family visit. Thanks Sheraton.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KPTravel wrote a review May 2022
3 contributions
1.0 of 5 bubbles
We booked a room at the Sheraton 7 months ago for graduation weekend. They reached out to us about 3 weeks before graduation to tell us they had oversold the hotel and had canceled our room! We were left without a hotel room in Ann Arbor for the weekend of graduation. They were completely unprofessional and unresponsive about this and I would never recommend the hotel to anyone. If they can charge people cancelation penalties for canceling, yet they can just cancel on their clients whenever, even when they have confirmations, what good is a confirmation?
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Date of stay: May 2022
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Susan Sereno, General Manager at Sheraton Ann Arbor Hotel
Responded 3 May 2022
We are very sorry that the hotel was oversold during the makeup graduation. We did make other accomodations for you as well as offer to pay first nights room and tax at another sister hotel in Romulus. Thanks for letting us know. Susan
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TGT wrote a review Feb 2023
22 contributions72 helpful votes
5.0 of 5 bubbles
What a wonderful stay in Ann Arbor! The reception desk staff was so accommodating, respectful, and helpful. We decided to have dinner at the hotel as they offer specials and other type of food selections that are freshly prepared there. All of us loved our selections. The woman bar staff offered suggestions and explained options. She was attentive and helpful. We were happy to discover their food service and not eat at a chain restaurant. If I find myself in Ann Arbor in the future, I will stay at this hotel. Additionally, the rooms are spacious, clean, and have upscale toiletries.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Matars_Z wrote a review Jan 2024
Washington DC, District of Columbia625 contributions626 helpful votes
4.0 of 5 bubbles
Solid choice for always overbooked town. The rooms are not the newest but beds are very comfortable. There seemed to always be many large group bookings and noise that goes with teenagers. During our three stays over a short period, we found some very sweet and thoughtful desk people, with a very warm and personal welcome on the third stay .... and yet an equal number of very brusque and abrupt staff work here as well. Free Starbucks coffee desk in AM is a nice perk. Parking is plentiful. This town has ridiculous prices year round, but nothing can be done about this.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David G wrote a review Sept 2022
15 contributions
3.0 of 5 bubbles
Stayed 1 night 8/31-9/1 for business. I’m lifetime Platinum Elite & Titanium Elite status. I was not placed on a club floor and the club still remains completely closed… not even water/soft drinks available or coffee in AM. It’s a simple thing and as the world emerges from the pandemic back to travel… it’s about time you offer some limited additional amenities, IMHO. Additionally, the Wi-Fi is set up in such a manner that I was unable to connect my VPN through it… and the walls block cell signal so I could not hit spot from my phone. I had to leave the premises to conduct work. Staff was extremely friendly, room was clean.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
loopnewyork wrote a review Apr 2022
New York City, New York21 contributions17 helpful votes
2.0 of 5 bubbles
If your idea of good service is a 55 minute check in process with over 100 maskless guests snaking around the lobby to check in, a GM who is not a problem solver and sits in her office while her two front desk team members become overwhelmed by the crowds, and then barks at guests who complain, and then throw in NO hot water, stay here.
It was chaos at check in with huge high school groups who the hotel was checking in at a snails pace, no separate lines for check in of individuals, no key less check in and a GM who watched her staff wilt and did nothing to assist and told guests who complained they could leave if they didn't like it. We were treated like dirt as a platinum members. GM Susan is sinking her hotel ship. Feel sorry for her team.
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Date of stay: March 2022
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James B wrote a tip Aug 2023
1 contribution2 helpful votes
1.0 of 5 bubbles
"Bring lots of locks & chains"
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HT wrote a tip May 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"old style, big room but narrow washroom, extremely poor service"
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Unrepentant Fenian wrote a tip Oct 2022
Evansville, Indiana96 contributions19 helpful votes
1.0 of 5 bubbles
"Avoid this property"
Read full review
michigansurveys wrote a tip Jul 2022
Norfolk, Virginia102 contributions12 helpful votes
3.0 of 5 bubbles
"Be careful exiting the south door when the sprinklers are running, you will get soaked."
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wwtraveler2010 wrote a tip Apr 2022
Plano, Texas42 contributions17 helpful votes
2.0 of 5 bubbles
"higher floor maybe"
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Not the right property for you?
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PRICE RANGE
S$202 - S$284 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton ann arbor, four points ann arbor, ann arbor sheraton, ann arbor four points
FORMERLY KNOWN AS
Four Points by Sheraton - Ann Arbor
LOCATION
United StatesMichiganAnn Arbor
NUMBER OF ROOMS
197
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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SHERATON ANN ARBOR HOTEL: UPDATED 2024 Reviews, Price Comparison and 125 Photos (Michigan) - Tripadvisor

Frequently Asked Questions about Sheraton Ann Arbor Hotel
Which popular attractions are close to Sheraton Ann Arbor Hotel?
Nearby attractions include Briarwood Mall (0.9 km), Dreamgate VR (0.8 km), and Macy's (0.9 km).
What are some of the property amenities at Sheraton Ann Arbor Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Ann Arbor Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Ann Arbor Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Ann Arbor Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Sheraton Ann Arbor Hotel?
Conveniently located restaurants include Mediterrano, Red Robin Gourmet Burgers, and Los Amigos Restaurant & Cantina.
Are there opportunities to exercise at Sheraton Ann Arbor Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Sheraton Ann Arbor Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Ann Arbor Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Ann Arbor Hotel?
The staff speaks multiple languages, including English, Spanish, and Arabic.
Are there any historical sites close to Sheraton Ann Arbor Hotel?
Many travellers enjoy visiting Kempf House (4.3 km) and Detroit Observatory (4.6 km).
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