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Courtyard Ann Arbor

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Courtyard Ann Arbor
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230 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Ann Arbor
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Showing 229: English reviews
Edina, Minnesota
Reviewed 22 September 2014

The property itself is clean and well located. Price for a football weekend was reasonable. Still, when the fire alarms went off -- and off -- and off again -- at 3:00 am on Saturday morning, for over 90 minutes (all false alarms, happily), the offer of a free cup of coffee to compensate for the loss of sleep and...

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Helpful?
Thank jakester88
Korbyn M, Director of Sales at Courtyard Ann Arbor, responded to this review

We truly appreciate you taking the time to share your review and feedback from your stay. I apologize that you had to suffer after the alarm was pulled Saturday morning. We strive to provide the best service for our guests and when we are unable to we do our best to rectify the situation. We hope that you will change...

Byron Center, Michigan
Reviewed 11 September 2014

We spent Friday, Saturday and Sunday here for a wedding. The pluses were cleanliness of room and lobby area, the server at the cafe. The minuses are staff error and I believe dishonesty. After returning home I discovered I was missing my swimsuit I had purchased for the trip. We used the hot tub and I hung it on the...

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Thank Braileys
Korbyn M, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you so much for sharing your feedback regarding your recent stay with us at the Courtyard by Marriott Ann Arbor. I apologize for the reservation errors which then resulted in the billing discrepancies and we will review our procedures with the front desk agents to prevent this from happening in the future. I have also discussed the issue with...

Reviewed 2 September 2014

Hotel is located 3 miles from downtown and a perfect spot to use for visiting the school and also getting away from the central part of Ann Arbor. Rooms were a good size, shower hot and the hotel staff cooperative and able to provide information and problem solve as needed. Good base to be used if you are going to...

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Thank Alan B
Korbyn M, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you so much for taking the time to share your feedback Alan. We appreciate you choosing the Courtyard by Marriott for your trip to Ann Arbor and the University of Michigan. We hope to have you back for additional games this season and other trips in the future!

Reviewed 24 August 2014 via mobile

It's always pleasant to stay where one feels secure. Courtyard never disappoints. When you check in and made to feel an honored guest, changes are that you will return. This is certainly a place that offers amenities and is close to shopping and entertainment.

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Thank insureu2
Korbyn M, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you so much for choosing the Courtyard by Marriott in Ann Arbor for your trip and for sharing your review of the property. We strive to make every guest feel welcomed in every way and are delighted that we succeeded during your stay. We look forward to having you back with us in the future!

Saint Louis, Missouri
Reviewed 22 August 2014

Our group has been staying at this Courtyard Marriott since around 1994 when we come to Ann Arbor for training classes. I have seen staff members come and go and no matter what they have always been great to deal with. Then hotel itself is very nice and clean. It seems that they are very conscience of keeping their property...

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Thank rsumms562
Korbyn M, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you so much for sharing your feedback with us! We love having you and your group in Ann Arbor and appreciate you choosing the Courtyard by Marriott year after year. We look forward to having you back with us for many years to come!

Maryland
Reviewed 21 August 2014

We stayed for 7 nights for my husbands work training classes. I thought the hotel was impeccably kept. everyone was so friendly and had lots of ideas for what to do. Now keep in mind we go every year for this same thing, but this was the first time i have gone in 3 years. They have lemon or cucumber...

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Thank Linkins
Korbyn M, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you for choosing the Courtyard by Marriott for your trip into Ann Arbor and for taking the time to share your feedback with us. We are delighted that you enjoyed your stay and look forward to having you back during next year's event! Thank you again.

Reviewed 9 August 2014

Recently our daughter married in the Ann Arbor area. We worked with Andrea in arranging rooms to be blocked for our guests. Our whole experience could not have been more perfect. The Marriott was a excellent choice in Hosting our family and friends from out of town. They felt right at home and were very pleased with all they experienced...

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Thank susan n
Korbyn M, Director of Sales at Courtyard Ann Arbor, responded to this review

Susan, Thank you so much for taking the time to share your experiences with our sales staff as well as the hotel itself! We truly enjoyed having your group with us for your daughter's big day and we are delighted to hear that everyone enjoyed themselves. We often suggest shuttle services to our groups that we work with and would...

Grand Rapids, Michigan
Reviewed 7 August 2014

It has been a while since I last stayed at this property, and I was glad to see that it has received an update. Maybe I am being too tough in my rating as I do feel this deserves to be rated higher than than some others in the area. That said, it is still a very typical Courtyard, meaning...

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1Thank casadasol
Korbyn M, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you so much for taking the time to review our property. We truly appreciate your feedback and hope that we can exceed your expectations on your next trip into Ann Arbor!

Wheaton, Illinois
Reviewed 2 August 2014

I was really impressed with the experience here-great room, a nice cafe area in the lobby and a nice outdoor "courtyard" which looked really nice to sit and relax. Good sized indoor pool which looked great. The only problem I ran into was that there were no refrigerators available for my room-but the Front a Desk was vey accommodating and...

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Thank ProfLayton
Korbyn M, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you for taking the time to review our property. We are delighted to receive your review and appreciate your feedback! We strive to provide outstanding service and experiences for guests. We look forward to welcoming you back on your next trip to Ann Arbor!

Charleston, South Carolina
Reviewed 29 July 2014

I recently stayed at the Courtyard Ann Arbor to conduct interviews for an out-of-state school district in the St. James Conference room. The staff went out of their way to make sure the room was appropriate for the event and comfortable for my candidates. The location was excellent for candidates to locate and park....providing an instant calm for their nervousness....

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Thank CharlestonHarbor
Korbyn M, Director of Sales at Courtyard Ann Arbor, responded to this review

Thank you so much for taking the time to share your feedback and comments regarding your stay and event at the Courtyard by Marriott Ann Arbor. We are delighted to hear that your candidates were comfortable and we hope that helped your interview process as well! We look forward to having you back with us for any additional stays and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Beautifully designed and smoke-free, the Courtyard Ann Arbor hotel impresses savvy business travelers with its innovative facilities and delights leisure travelers with its superior amenities. As one of the preferred University of Michigan hotels, the Courtyard Ann Arbor is conveniently located near research parks and the University of Michigan's campus, hospitals and medical centers. Now serving Starbucks coffee in the NEW Bistro Cafe. ... more   less 

Additional Information about Courtyard Ann Arbor

Address: 3205 Boardwalk, Ann Arbor, MI 48108
Region: United States > Michigan > Ann Arbor
Price Range: $170 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ann Arbor 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
Courtyard Ann Arbor Hotel Ann Arbor
Ann Arbor Courtyard
Ann Arbor Marriott
Courtyard Ann Arbor Michigan
Hotel Style:
#11 Business Hotel in Ann Arbor
#11 Family Hotel in Ann Arbor
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Ann Arbor staff and other travellers.
2 questions
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Bellevue, Washington
5 months ago

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Questions? Get answers from Courtyard Ann Arbor staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Courtyard view is pleasant”
 of 5 bubbles RealMichigan, 16 Jan 2017 | Read review
“Ask for a room on the top 2floors, they come with a fridge or ask if you need to order one”
 of 5 bubbles Y3535GRsusanj, 13 Oct 2016 | Read review
“The rooms with an outside view are a better option then the inward view.”
 of 5 bubbles aray213, 30 Aug 2016 | Read review
“Wifi is kind of slow, but it's free.”
 of 5 bubbles garyl677, 25 Jun 2016 | Read review
“Ask if the television works!”
 of 5 bubbles BruceH802, 7 Mar 2016 | Read review
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