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I travel for a living and have recently run into problem after problem with online booking sites and communication with hotel staff. I enjoy the brand, particularly this location because of the consistent quality of service and clean rooms. Honestly, had it not been for...More
I stayed at this location for a conference. The front desk staff was very kind and accommodating. They even upgraded me to a suite for free. Anything I needed they were willing to help. The location of the hotel is perfect if you need something...More
I looked at internet and priceline and AAA gives me different results for a king bed. Priceline says king bed and AAA says king bed plus sofabed. So I called this hotel try to confirm if I book through AAA if I'm guaranteed to have...More
Response from Kyle T, Manager at Courtyard Detroit Auburn HillsResponded 27 January 2016
I first want to apologize for the booking issues you recently encountered. It seems as if there was some confusion on our room types. Most of our king bed rooms do come with a full sofabed however there are some that do not....More
Our stay at the Courtyard was amazing. Great customer service. We needed a ride to our event but all the taxies and ubers were busy because of the Pistons game so Josh said " don't worry, I will get the car and take you. It...More
Thank Laura A
Response from Kyle T, Manager at Courtyard Detroit Auburn HillsResponded 25 January 2016
I was so pleased to read your review about our property. Our number one goal is exceed your expectations and I was extremely happy that we accomplished this. Josh has always gone above and beyond for our guests. I hope that whenever a Palace...More
We stayed overnight after a basketball game. I have been in Courtyards by Marriott before and thought that this was a great alternative. When we checked in the lady in the reception had just offered water and chips to the customer ahead us, but she...More
Thank Lola M
Response from Kyle T, Manager at Courtyard Detroit Auburn HillsResponded 19 January 2016
I first want to apologize that your recent visit with us was not up to par. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we like...More
US$101 - US$205 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Business Hotel in Auburn Hills
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Detroit Auburn Hills Hotel Auburn Hills ,
Yes, the room had an ironing board and iron. However, as I stated in my review, there are better places to stay nearby at lower rates and those places include breakfast - the Courtyard does not include breakfast.
Response from OldHeadbngr | Reviewed this property |
I am glad it helped! I too contacted corporate and they sent me a nasty gram asking me where I saw they had advertised a shuttle. I quickly copied a screen shot from hotels-Com and Travelocity showing the shuttle. They... More
I am glad it helped! I too contacted corporate and they sent me a nasty gram asking me where I saw they had advertised a shuttle. I quickly copied a screen shot from hotels-Com and Travelocity showing the shuttle. They sent me a reply saying - sorry, hope you come back
soon. What the heck? I have traveled all over the world and never have I been this mad and honestly it was a bit scary. Nice to know my venting did someone some good.
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"Ask for a room facing courtyard. Balconies are also available. Can be noisy if you face the freeway."