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If you are looking for a room to stay at for more than 2-3 days I would recommend this place. It wasn't the best for me but I have been to several extended stay American hotels and have not had a problem.More
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded 2 days ago
Thanks for the kind review of Extended Stay America and recommending us to others. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for a restful stay. Your business is appreciated, and we hope you will...More
This place is sketchy! Cleanish. But everything run down and broken. No dryer, one tiny shampoo and that was it. Guests have to be buzzed in. That ought to say something. The toilet paper is like sand paper. Just poor quality everywhere you look.
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded 5 days ago
Thank you for reviewing our hotel. We are sorry you experienced so many difficulties during your stay. We will be sharing your comments with the team and taking appropriate steps to prevent these issues from happening again. We hope you will visit us again to...More
Booked this room for an employee and he arrived to find hair, toilet paper, and change in the bed.
Needless to say he promptly left and went to a different hotel. Unacceptable.
Luckily the hotel was very apologetic and offered a full refund.More
Thank Jennifer C
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded 11 April 2018
Jennifer, thank you for letting us know about the stay of your employee at our hotel. We apologize for not living up to our commitment to clean, fresh accommodations. We are working with our housekeeping department to make sure all procedures are being followed so...More
Reasonably priced, spacious room, no frills, room is clean, no bathroom fan, to-go breakfast too light but if you are traveling on a budget - the fridge, microwave and stove is a great idea. Close to restaurants
Thank Lynn J. W
Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded 31 March 2018
Lynn, thanks for evaluating your stay. We are glad to read you liked your well-appointed your room and found us to be a good value. It was a pleasure hosting you, and we hope to welcome you back soon.
Very reasonable price, clean facility, and safe environment. Marginal grab and go breakast. Very clean room and facilities to cook so eating out every day is not required. Great location for campus visit to Oakland University. Rochester is the safest city in Michigan and one...More
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Response from 00esa, Manager at Extended Stay America - Detroit - Auburn Hills - University DriveResponded 8 January 2018
Chuck, thank you for being our guest and for posting your review. It is a pleasure to read you both had a delightful time with us enjoying our clean, well-maintained facility and that you found us to of a great value in this area. It...More
Response from juliebug25 | Reviewed this property |
None of the rooms that I saw, which were rooms that we're finished from the remodel, had a fireplace. They were still in the middle of the remodel when we stayed there. My guess is that none of them have a fireplace. Hope... More
None of the rooms that I saw, which were rooms that we're finished from the remodel, had a fireplace. They were still in the middle of the remodel when we stayed there. My guess is that none of them have a fireplace. Hope this info helps!