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Holiday Inn Express Hotel & Suites

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Holiday Inn Express Hotel & Suites
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270 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Reviewed 1 week ago NEWvia mobile

Dropped in for a Sat/Sun shopping trip with my wife and daughter. Close proximity to Aquarium, Rainforest Cafe, Bass Pro, and more! Nice, clean suite. Lots of room and comfort. Pool/spa area was very clean and relaxing. Able to take in a much needed soak in the hot tub.

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Helpful?
Thank JJT104
Reviewed 2 weeks ago via mobile

The place is very neat and manned by friendly staff. Parking is a breeze and the biggest attraction is the Lakes Outlet Mall right across the road. Their breakfast spread had variety not seen in typical express outlets of IHG. Worth a visit alone or with the family over a weekend but keep your credit card loaded as the biggest...

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Helpful?
Thank Shyam P
Reviewed 3 January 2017 via mobile

The staff was super friendly. Our room was reasonably clean and comfortable. There was a questionable stain on the cushion of the bench in our room, so we didn't use it. Also, the cord for the bidet was dirty. But the rest of the toilet was clean (maybe a housekeeping oversight). We are members so we checked out at 2pm,...

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Helpful?
Thank Kourtney_Tuscadero
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for the overall praise regarding your recent visit to our hotel. We pride ourselves on our guest’s overall satisfaction and comments like yours validate the majority of our staff’s efforts. Your comments directly lead to some changes and we look forward to having you back again for another chance at a perfect experience.

London, Canada
Reviewed 15 December 2016 via mobile

My friends and I stayed there for 2 nights on a shopping trip. Everyone was very friendly, room was very nice. Hector was great... cleaned the snow off our vehicle even (first snow fall and I was unprepared.. lol)

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Helpful?
Thank Tammy H
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for the overall praise regarding your recent visit to our hotel. We pride ourselves on our guest’s overall satisfaction and comments like yours validate our staff’s efforts. We look forward to accommodating you again in the near future!

Boyne City, Michigan
Reviewed 19 November 2016 via mobile

We stayed here, and were surprised at 8 a.m. When housekeeping came in to clean our rooms. They didn't knock only opened the door and said housekeeping. Awkward, was an under statement. I guess they expect you out before that. Just an FYI.

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Helpful?
Thank David C
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

We were surprised to hear of your recent experience at our hotel. We pride ourselves on our cleanliness, attention to detail and service. Your comments were passed to the appropriate people to ensure it never happens again. We value you as our guest and hope to accommodate you again for a chance to provide you with a much better experience.

Switzerland
Reviewed 8 November 2016

Hotel was good value and well located near my place of business and next to a mall. Staff were great. Only disappointment was breakfast. By HI Express standards the stuff was a bit dry and not so appetizing. Could be it was just a bad day...

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Helpful?
Thank Zed_Gordon
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for your nice comments regarding your recent visit with us. We value you as our guest and hope to accommodate you again for a chance to provide you with a much better experience.

Reviewed 7 September 2016 via mobile

Nice, new, modern, clean, friendly staff, good breakfast, tavern next door. Only issue we experienced was a noisy person above us, probably a fluke, staff wanted to make it right. Would stay again next time going to the area.

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Helpful?
Thank Jim B
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for the overall praise regarding your recent visit to our hotel. We pride ourselves on our guest’s overall satisfaction and comments like yours validate our staff’s efforts. We look forward to accommodating you again in the near future!

Phoenix, Arizona
Reviewed 23 August 2016

Most of the hotels in this chain are good, clean and reliable but this one stands out as being one of their best and I've stayed at many of them around the country. What sets it aside beyond the price value and amenities was the staff. They are helpful beyond belief. I have to go back to Auburn Hills for...

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Helpful?
Thank IntlFlyer_9
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for the overall praise regarding your recent visit to our hotel. We pride ourselves on our guest’s overall satisfaction and comments like yours validate our staff’s efforts. We look forward to accommodating you again in the near future!

North Aurora, Illinois
Reviewed 8 August 2016

Room was nice. Clean and in order. Updated accommodations. Hotel was nice, clean and in great shape. Staff was friendly and professional. Easy to find, well lit outside, what one would expect. Only drawbacks were the person working the front desk during the overnight shift, not helpful and did not appear to be concerned with much. Could not help us...

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Helpful?
Thank SLP18111
Michael_L_GM, Manager at Holiday Inn Express Hotel & Suites, responded to this review

Thank you so much for the overall praise regarding your recent visit to our hotel. We pride ourselves on our guest’s overall satisfaction and comments like yours validate the majority of our staff’s efforts. Your comments directly lead to some changes and we look forward to having you back again for another chance at a perfect experience.

Virginia
Reviewed 18 July 2016 via mobile

We were placed here after the hotel we chose had assigned us a room whose AC failed so we arrived not having done any research. They adjusted our room assignment to a non ADA one although this hotel had to be the most ADA friendly I've ever been in - wide hallways, wide doorways, ability to use a telephone button...

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Helpful?
Thank Jennifer L
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this review

Dear Jennifer L, Thank you for taking the time to write us a review regarding your recent stay. We are happy that you have regarded our beds comfortable, rooms, facilities and amenities to be efficient for your stay. We are truly touched and grateful for your very kind review. We hope that other travelers will find your comments beneficial. Once...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy Variety and Convenience at Our Auburn Hills Hotel The Holiday Inn Express and Suites of Auburn Hills, is 10 miles from Oakland County Int'l Airport (PTK), and offers a free shuttle anywhere within five miles of the hotel, except DTE or The Palace. This suburban Auburn Hills hotel near Metro Detroit, offers activities from shopping at the neighboring Great Lakes Crossing Mall to watching a Detroit Pistons game at The Palace. You'll find something new to do every season, such as splashing away the summer heat at Waterford Oaks Water Park, just three miles away. During the winter you can go skiing at Pine Knob just five miles from our Auburn Hills lodging. Our hotel near Metro Detroit is conveniently located for business travelers, with the corporate headquarters of companies such as Guardian, GM, Continental and Chrysler within five miles of the hotel. Crittenton Hospital is only seven miles from our Auburn Hills hotel. If corporate guests need to host a meeting, we offer two rooms that they can utilize, as well as a 24-hour business center. Our Auburn Hills accommodations offer wonderful amenities such as free high-speed, wired and wireless Internet access, and a complimentary hot breakfast bar. Take time out to relax in our heated, indoor pool and whirlpool or enjoy a workout in the 24-hour fitness center. Our Holiday Inn Express Hotel in Auburn Hills is delighted to meet all of your hospitality needs. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites

Address: 3990 Baldwin, Auburn Hills, MI 48326
Region: United States > Michigan > Auburn Hills
Price Range: $224 - $327 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites 2.5*
Number of rooms: 93
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Auburn Hills
Holiday Inn Express Hotel And Suites
Holiday Inn Auburn Hills
Auburn Hills Holiday Inn
Hotel Style:
#4 Family Hotel in Auburn Hills
#5 Business Hotel in Auburn Hills
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites staff and other travellers.
7 questions
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Charlotte, Michigan
Eastpointe, Michigan
over a year ago
Athens, Tennessee
over a year ago
Beaver, Pennsyulvania, United States

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Questions? Get answers from Holiday Inn Express Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites were nice”
 of 5 bubbles SLP18111, 8 Aug 2016 | Read review
“u can eat pancakes from 8 till midnight so great for ur hunger pains.”
 of 5 bubbles wildbillutter, 8 Jun 2016 | Read review
“I was on the ground floor and did have some noise from the hallway and rooms above so being on a higher floor would probably help.”
 of 5 bubbles sarah0263, 18 May 2016 | Read review
“Rooms at the front are quieter, but I wouldn't say the rooms at the back are particularly noisey as such.”
 of 5 bubbles damoc727, 20 Feb 2016 | Read review
“Get a room facing the entrance of the hotel, you will not hear the cars from the highway.”
 of 5 bubbles 965andreim, 11 Feb 2016 | Read review
5 of 5